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    Taylor Made Vacations

    5.0 (3 reviews)

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    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me
    Taylor Made Vacations - Travel Agents Near Me

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    Reserve Travel by Jennifer Anderson

    Reserve Travel by Jennifer Anderson

    1.0(1 review)
    0.6 km

    We used Jennifer at Reserve Travel to plan our honeymoon in Japan and the planning process created…read morefar more stress and financial burden than expected. For anyone considering using her services, here are the main issues we encountered: Experiences changed without notice: One of our premium experiences was delivered at an unexpected different and much lower-tier venue without advance communication. Specifically, the experience ended up being a basic tourist sushi class rather than an intimate omakase-style experience originally described. A refund was requested and not honored in any capacity, nor was an explanation for the itinerary change without notice. The proposal and final itinerary did not align with our budget: We communicated our budget from the beginning, yet the initial proposal focused on extremely high-end luxury elements such as private drivers for all activities and extensive guided touring. When we declined to increase our budget, the itinerary was then scaled back significantly, removing experiences and converting many tours to public transportation, resulting in a trip very different from the one originally presented. Our budget was not respected: The proposal we received was roughly 73% above our budget, and even after removing experiences and revising the itinerary multiple times, we still ended up spending about 33% more than planned. We constantly had to check the cards we authorized, as there were a few instances where what was authorized did not match what was charged. At one point we were also overcharged for ski equipment and had to request a refund. Our budget was not thoughtfully managed: While parts of the itinerary were updated to reduce costs (for example switching tours to utilize public transportation), other decisions were inefficient. For example, a private driver traveled over an hour from Tokyo to pick us up in Hakone just to drive us 15 minutes to a train station. Additionally, our private transportation car was a huge van, rather than a regular car. Costs were extremely difficult to track: The distinction between "ground services," hotels, flights, and other expenses was never clearly presented. We repeatedly had to ask what was included versus what would be paid out-of-pocket. She stated that her team would handle domestic flight logistics, but did not specify the cost was not included in the "total package" and did not book these until a few weeks prior, after we had asked three separate times if the flights had been secured, resulting in having to pay hundreds of additional dollars. Tour itineraries were poorly structured: Several days involved traveling back and forth across the city rather than grouping activities geographically in a logical way. It did not seem that there was familiarity with the region, or the associated holidays during our travels. Prior to booking with Jennifer, we had expressed concerns about holidays and spring breaks, which were disregarded yet highly prevalent during our time there. Communication required repeated follow-ups: Many questions about the itinerary and costs had to be asked multiple times before receiving clear answers. Experiences were adjusted or removed without notice throughout the process, and during our trip. Little assistance with restaurant reservations: When we asked for dining recommendations for the ski portion of our trip, we were simply sent a list of restaurants copied from our hotel's website rather than receiving curated recommendations or reservation help. No real benefit from booking hotels through Jennifer: We completed detailed preference forms (favorite drinks, desserts, etc.), but none of those preferences were applied during our stays. Lack of accountability when issues occurred: When problems arose, responsibility was frequently shifted elsewhere... to us, to her assistants, or to "trusted" local partners, rather than working toward a resolution.

    Excel Travel

    Excel Travel

    3.8(6 reviews)
    5.2 km

    I started using this travel agent because they used to donate round trip tickets to a nonprofit…read moreorganization I'm involved with. I booked long trips w/ them w/ no problem, and my husband used them for our honeymoon. If you get Ted or Patty, they were very helpful. But I don't know what's happened to them recently, if they are too busy or understaffed or what, but we tried to book a beach vacation over spring break and the travel agent who I never dealt with before, (Micky) was so incredibly rude and just kept telling me how last min. it was and then never got back to me. I even followed up and then nothing. If you can't help me, at least be polite enough to say so so I can move on. Don't lecture me and then not help me. We decided to give them the benefit of the doubt and try to contact Ted directly this time since he helped us before and we didn't hear back from him for a few days before that same awful travel agent contact us to say he was out of town. I kind of wish we got an automated response at least. Fortunately we don't use travel agents that often, but when we do we won't be using these guys anymore.

    Katie and Ted...no words can express how truly grateful Mike and I are to the two of you for…read morecreating such an amazing Honeymoon for us. Considering all the flights we took and all the places we visited, there was not one hiccup during the entire trip. Everything we experienced was exquisite - thanks to you too. We will certainly be using Excel Travel in the future!

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    Excel Travel
    Excel Travel

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    Sojourn Italy - Lakeside medieval Castle Scaligero in old town Sirmione - Lake Garda, Italy (North Country Journey)

    Sojourn Italy

    5.0(4 reviews)
    35.5 km

    This is my second trip to Italy with Anthony and Sojourn. I have traveled through much of Italy and…read moreI was excited for our trip as I knew I would learn and experience a ton! It was also a dream to get to travel there with my close friends and for them to see Italy for the first time! Our trip was curated so thoughtfully by Anthony. The food, the wine, the places we stayed, and the people we met along the way were all wonderful. From wine tasting in Tuscany, to the private tour of the winery itself, to hiking in Elba, to spontaneously going to the Montefalco festival (we were lucky that we happened to be nearby the weekend of the festival!!)... I experienced a whole new Italy I'd never seen before, new culinary styles, new wine varietals and exquisite scenery. Anthony has a joy and passion for Italy and travel and as his guests, we felt that joy throughout the entire trip. 5-stars for sure :)

    Anthony had truly curated a perfect trip for my group! Between my group of 4 girls, we had…read moredifferent vacation styles and historically it would have been difficult to meet all of our requirements. However, he had made sure to create an itinerary that had a perfect blend of activity, relaxation and exploration and managed to split us off if needed. Honestly, I was a little apprehensive because I wasn't sure what the service Sojourn provided was for, but Anthony ensures that you are not stressed about a single thing throughout your journey. He had driven us to each of our destination points safely and had also booked us for local experiences that we would never have otherwise found. Between the private wine tours, once-in-a-lifetime dinners, and the freedom to explore everything else with no worries, it was truly a perfect vacation. Thanks Anthony!

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    Sojourn Italy - Another unforgettable lunch at Agricola Fore Porta in Amalfi - the "Agricultural Front Door".

    Another unforgettable lunch at Agricola Fore Porta in Amalfi - the "Agricultural Front Door".

    Sojourn Italy - Fresh, amazing Neopolitan "Baba" with our friend and host Amalia - Nocelle, Positano.

    Fresh, amazing Neopolitan "Baba" with our friend and host Amalia - Nocelle, Positano.

    Sojourn Italy - A typical cobble stone road. Trastevere, Italy (Southern Exposure Journey)

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    A typical cobble stone road. Trastevere, Italy (Southern Exposure Journey)

    Taylor Made Vacations - travelagents - Updated June 2026

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