Dalton is a professional and kind person. He did a great job, always offering the best solutions…read moreand price. Thank you Dalton and Mink crew for your service

I called Mink Plumbing to schedule a a sewer line inspection. I was told that $79.99 will cover the…read moreentire inspection and if there were any cost associate associated with a repair the $79.99 would be applied to the total bill. Also, I was able to schedule a two hour window for them to come. They did not show up in that two hour window and when they were contacted about that, there was a note that dispatch had changed the window without telling us. Technician arrived 30 minutes outside of window. He then attempted to charge $350 for the inspection. He claimed the $80 was just for a service fee. Dispatch either lied or omitted the truth. He then proceeded to do very little if anything other than take the $80. Horrible company. I will not use again.

John did a fantastic Job, Installed a new water heater for me,…read more very professional and knowledgeable, as well as giving service instructions. Professional Job

it two trips for the workman to fix the leaky flush mechanism I requested. On his second trip I…read moreshowed the workman that he had not repaired the leak and that the old mechanism was still being used. This time I made sure he understood what I wanted. He replaced the old hardware with new. The flush mechanism has functioned perfectly since. I have not had professional plumber service in a few years so the charge was more than I expected. I paid him and that was the end. I would be ok suggesting Franklin Pluming to a neighbor or friend.

Had a leaking water pipe in front yard. Technician showed up on time, confirmed the issue as…read moredescribed, and completed all work within 1.25 hours for $918.56. I had asked about a veteran discount to try and get the higher than expected price down a bit. He said he had already given me a discount, so he couldn't do that as well. Wasn't sure what the discount was, but if they do have a veterans discount it's probably better than the ~6% savings from the one he gave me. Work quality (as far as I can tell) was good, but price is extremely high considering the time and parts required. Won't be my first choice next time we have an issue.

One word: HORRIBLE!!!! Do not buy or get any service from this company!! They installed our new…read moreunit. It had an issue and left us a week without AC and said they would fixed later. We found another company and quickly fixed it at a much LOWER cost.

I'm very pleased with my choice of Bannister Plumbing. First of all the technicians were very…read morepatient, informative and polite. My technicians name was Kyle and he treated me like an old friend and my home as if it were his own. Highly recommend Bannister, the company as a whole is A-1 all the way around.

Way over charged for services! And had over a $400 charge for company warranty to come check the…read morewater they installed..I will never use this company again nor recommend them

We live at Cedar Creek Lake. During the week long freeze in late January of 2026 we had a pipe…read morebreak under ground (fortunately it was under a front bush area and not under the foundation), and it was still gushing water that affected our water pressure and soon our foundation. We have a tool to shut off the water at the meter but we could not get it to work. We called Rub A Dub Plumbing who told us that all of their service techs were on jobs but they would route us one as soon as possible. Sure enough they got their tech, Michael, in less than an hour and he was very efficient and professional and he worked until aftter dark to get our problem resloved. We are very happy with Rub A Dub Plumbing.

I got a visit from the city and shut off my water due to a leak coming from an unknown place. I…read morecalled a well-known plumbing service, the man who came by concluded in about 2 minutes that it was a sprinkler leak and that it would be cheaper to call a sprinkler service company. I did that, thought my problems were solved, but within an hour of having the water on the leak was back. I then decided to give Rub A Dub a try. Aaron came by and, unlike the other two, went to work to find the leak. After some bush-cutting and rock moving, he determined the connection between my copper and PVC pipes had broken in the yard, and he repaired the fitting promptly. Thank you very much for your help. I think I will be using this company for all plumbing needs going forward.

This company was fast and the most courteous people I have dealt with in a while. I would recommend…read morethem to anyone needing plumbing help. They were here when they said they would and finished when they said they would.

We had to have a new water heater installed and Ben Franklin Plumbing went above and beyond through…read moreall the BS of the day! Our property mgmt co contacted them to replace our WH. They came out quickly, were extremely courteous and respectful of my 18 yr old daughter that had to stay home to deal with the mess...well at some point the property owner decided he wanted a cheaper price, Ben Franklin got called to cease working and they had to load up the new water heater and leave. Gene called me to explain as best he could what was going on. After I was done ripping into my property mgmt Co, low and behold the owner realized he wasn't going to get another Co to install that day and Ben Franklin was sent back out. With just as much respect and courtesy as the first time. If ever I need these services I will never personally call anyone else. Thank you for making this CA transplant family feel like there IS someone they can depend on out here.

I called Lagacy Flow Plumbing because I had a water heater that sprung a leak. Jordan was able to…read moreget my door step within 2 hours. If you live in Holly Lake Ranch you know how hard it can be to get someone to come give service same day. Jordan asked me the right questions to find what solution would be best for my family and situation. I have 6 girls in the home, and we had to always be very strategic about showers and have a 10 minute maximum. NOT ANYMORE!! Jordan recommended a tankless water, That way we don't ever have to worry about running out of hot water ever again. I wanted to give it a week before writing this review to really make sure everything works as promised and I couldn't be happier. I am so glad Jordan came to my home and listened to my needs. If he didn't go out of his way to really talk to me about my situation, I would have just ended up with a normal tank water heater. Thank you so much Jordan and Legacy Flow Plumbing!! Yall have a customer for life.

Jordan continues to outperform our expectations. He was very personable, competent and efficient…read more Even assisted us with a secondary issue. We are true fans of this truly professional business!

C. Davis AC replaced one of our minisplit ACs. Jorge and Jatavion did a great job. Two…read moreprofessional and kind young men. Great Job C. Davis.

I had a long term business relationship with C Davis until I purchased a…read more Pro Nest thermostat with a 5 year warranty for $375.00. Last year. It never worked correctly ( this was my second house to have one, which he installed and serviced, so I was very familiar with the Smart functionality and never had an issue) fast forward.... After insinuating that I didn't know how to use the APP or the settings, They sent a service rep out to check the settings after only a month or so old and they charged me for a service call ( 5 year warranty ?????) the next time I called about the problems I had, I was told by the owner that he didn't really like The Nest new generation unit. He claims he told me that beforehand, which he did not. He recommended I go to a Honeywell, so I expected a refund towards the exchange, but he refused and said Nest does not refund him, but will only send a replacement. Now I'm out another $300 or so dollars for the Honeywell. Several months later and after several reminders, his assistant dropped off a new Pro Nest which says on the box that Sale by a non professional is strictly prohibited. I listed it for sale for only $200 ( $175 less than I paid) and I have had no bites, since Lowes sells them for under $200. I contacted Nest customer support and they said the new unit was not sold by them and was not registered. Neither was the first one. They said the HVAC company should register them to keep the warranty valid. It was not registered. The owner told me that he had told me to register it, which he did not. SOOOOOO, he ignored my emails and calls explaining that I cannot sell it. He ignored me and I've filed a complaint with the BBB here in Tyler. After about a month he finally replied stating he had warned me that they weren't a good product (but he took my $375 and sold it to me) He never told me that! He never told me to register it and he did not honor the 5 year warranty, nor did Nest because it wasn't registered. He's the professional AC company, not me. I'm out $464 for the service call and the unit which I've asked him to refund me and I will give it back unopened and sealed up. Buyer Beware!!! It's really disappointing , since I had been a long term customer. IMO this is a pure misrepresentation , if not total dishonesty with a few lies defending his position and a real SCREW job. I'm waiting to hear what BBB says after I replied and I stated that I did not accept his resolution/ which is TOO bad! I'm supposed to accept the loss and be satisfied with that ???? I'm warning everyone on social media and with BBB not to use them.