The majority of the medical staff at this hospital were excellent. The ER nurses--Jessica, Karen,…read moreTiffany, Cathy, and student nurse Lorena--were attentive, kind, and actually listened. Dr. Ryan Shanannan was thorough, professional, and reassuring. On 2 South, Mae, Crystal, and Paige were exceptional--caring, knowledgeable, and clearly dedicated to their patients. Doctors Kim and Dr. C were compassionate, and the surgeon and anesthesiologist communicated clearly and confidently. Here comes the problem!!!!! Now, unfortunately, the complete opposite experience: Elliot from the ER phone line. Rude, dismissive, and completely unhelpful. I asked a straightforward question about possibly speaking with Dr. Shanannan. Instead of listening, he repeated the same irrelevant line about not giving out the doctor's schedule--which I never asked for. It was either a lack of comprehension or a lack of effort--neither is acceptable. When I asked to leave a message, I was told "we don't do that." No explanation. No alternative. Just a dead end. When I confirmed his name, he responded with attitude. When I asked his role, he refused to answer altogether--which raises serious concerns about transparency. Patients shouldn't have to question who they're speaking to when trying to get help. For someone in a frontline role at a hospital, basic communication and professionalism should be the bare minimum. Instead, the interaction felt dismissive and borderline disrespectful. It's disappointing, because one person like this can easily undermine the trust built by an otherwise excellent medical team. The hospital clearly has many outstanding professionals--Elliot is not one of them, clearly Elliot does not have human kindness.

My 89 yo Dad was slowly getting sicker over aprox. 10 day period. So not wanting to go to ED I…read moretook him to Urgent Care - CMH's Centers for Family, Saviers RD, Oxnard. Dr. Redding was very good and very nice. He listened to his lungs. Took CXR then said, "OK Mary! Your Dad has doubled his oxygen requirements today! (Went from 3 Liters to 6 L / Nasal Cannula or NC and still only 91 percent 02 concentration on 6 Liters. CXR looks like he probably has mild pneumonia. Only one place for your Dad to be - ED. So off we went!!! I was experiencing PTSD from ED MD 1 year ago. BUT this time only the " "A" TEAM was in ED! We had VIP service from Dietary Services to MDs. Nobody was more wonderful than Dr Vanna Parikh! She actually LISTENED! She's ABSOLUTELY the polar opposite of Dr. "Stop brining your Dad to ED, he should be on Hospice! How many times do I have to tell you to stop interrupting me?!" Himself! This visit we had two amazing Sound Hospitalists: Dr Barko & Dr Abkian. Dr Gil, Pulmonologist. Plus A- Team members of StJRMC Staff: RNs: ED: Dave G, Cory, Jane - Marie / 3 North: Michelle, Eva and Stephen, ED CT Tech: Jorge T / 3 North CNAs: Catalina, Ruby and Anna. Cat Scan Tech: Tammy, Cat Scan Transporter: Chris, Physical Therapist: Sarah, Respiratory Therapists: David & "Bree" Briana. (But all of them were very good!) Dietary Tech: Xavier. COPE Student Adam W! One Day soon he'll be an Amazing MD. Thank You to above and All the people who helped get Daddy D back home, doing better than he has in 6 weeks! My Coworkers would probably tell you that I'm very particular or picky even when it comes to standards of care. My sister, Michelle has even higher expectations but the above people more than exceeded are expectations - which is why I have writer's cramping going on in my right hand for writing all the Recommendations for awards for Exceptional Care Provided by above 19 - which also happens to be my Favorite Number. Nobody wants to take a loved one to ED but you All impressed us this visit! Thanks for your AMAZING Care!! Thanks for getting my Daddy D tweeked and home again, so much stronger than he has been in last 6 weeks or so! Mary Temple, BSN RN

This hospital has been great. We've been here many times for my mom, dad, son, husband, and even…read moremyself, and honestly every experiencebut one has been amazing. I'm not sure why there are negative reviews because, in my opinion, they are so much better than other hospitals in the area. Ever since the upgrade, it's also bigger and nicer, which makes a big difference. I've been very happy with the care we've received every time and truly hope it stays that way.

I'm giving 2 stars because the emergency room does not care about you unless you are visibly…read morebleeding out. I have been there on multiple occasions for multiple reasons and each time the emergency room staff was either completely inept, or they genuinely did not care at all. I have had better help at various urgent care facilities than in this emergency room. I will say if you have a scheduled appointment or procedure at the hospital, the staff is caring and does their job well. If you need emergency room attention, I recommend going to VCMC. They may be understaffed, but at least they care and get the job done.

I was there yesterday in MLK day off and despite being short staff due the holiday I was…read moreincredibly impressed with the WHOLE TEAM , never experience polite, patient, kind , helpful staff in a hospital from A to Z Nurses, Doctors, receptionist etc ,let alone be the ER that is high stress, I experienced change of shift of doctors and nurses and again all of them kind, felt like they are in a mission not a job, congrats to management that assemble these great team of Pros,

This place is disgusting! Dirty! Lack of care by nurses and doctor on call…read more DO NOT STAY!!!! Check out ASAP and transfer to Los Robles. Things were sooo bad, I'm afraid to post. RUN DON'T STOP! If taken by ambulance (as I was), calling either family member, ambulance company or anyone to GET OUT!!!!

Looked up online all the requirements for recertifying, got it all done, called and set up a…read moreappointment (very fast, next day was available). Parking is pretty easy, finding the building...slightly confusing but not too bad. Head up to the second floor and head to suite 200. I spoke with Heidi and she is just simply amazing. Answered any and every question, helped me get in and out within about 15 minutes with a new EMT card in hand. (If you go to LA county, its about 1 month plus they mail it to you). LA county needs to swing by this office and see how its supposed to be done!

I spent seven nights at Ventura County Medical Center after a serious car accident and received…read moreexceptional care. The trauma team, doctors, and especially the nurses were amazing. They were compassionate, attentive, and always made sure I was comfortable. During a very difficult time, they made me feel safe and truly cared for. I'm incredibly grateful for the care I received.

The doctors don't give a shit about how you feel or what's going on. They're only there for the…read moremoney. I would never recommend anybody going there unless they wanna die.

You Never think you'll need to go at hospital but if you're up in St. Joseph Hospital lucky one…read more Thank you

worst , do not go there. Doctors are good, but how it is run, is poor…read more Case manager does not know whats going on with the patient, does not communicate with the Doctors on the Case. Bad, Bad oh yes also the Medical Group IPA- Sea View.....

Wait times exceeded 8 hours in the emergency room. Staff was rude. Ordered wrong type of test…read moreseveral times. Sat in the ER with broken ribs for hours. Nothing for pain.

This hospital is the worst hospital in Ventura County only go there if you wanna die. My nurse was…read moreOK very polite but the doctors sucked. They said all they wanted to do was help me yet. They did nothing to help me. I sat there for eight hours with no help. This hospital needs to be closed down or get new doctors that are more compassionate.

Sophia is the best in the emergency room. I came in for emergency surgery. I had to wait hours. It…read morefelt deathly sick my lips were turning blue from being in pain I couldn't breathe. I finally got in the back in the ER. Sophia is the awesome.She took care of me a couple times. very knowledgeable excellent bed manners, gentle with me.cause I'm very sensitive. I REALLY REALLY appreciate her for helping me taking care of me. I was very sick and when I came in several times after my surgery, if she was there, she made sure I was good Sophia!!!

Medical help is competent but my wife's iPhone was stolen from her ER room. Same thing happened to…read moremy son in law who had a watch stolen from his ER room. Calls for help were received in dismissive way.

Kaiser Permanente Doctors are so unprofessional and the least educated in medical complications, I…read morebelieve it to be classism, racism, and misogony. Ever since my mom placed me there (even though I wanted to stay in Clinicas and loved it there) 1 when i sprained cracked my ankle 2011 they said the pain would be gone, the pain has lasted all my life everytime i am standing walking, i asked for help none not even for my ankle throug asking for physical therapy years later there 2) personal and other testimonies of female doctors calling teenage girls fat or groping the breasts at age 12 supposedly to check. 3) when i fell and broke my entire 4 front teeth and got a concussion i kept telling the doctor to study how severe it was, he did nothing even though i lost memory and got disoriented did not remember what basic objects worked for, my upper pallete even cracked many times Currently the TMI has reoccured and I have severe memory loss 4) When i dislocated my hip and had severe pain that i could not move or walk for an entire of two months a male doctor attended me he was passive aggressive dismissed my pain nor asked about any of my pain. I asked for physical therapy said i did not need it. I had the pain for 3 years he was so rude and 5)When i went to a doctor in 2021. To speak of my memory loss and sinus breathing issues She was very offensive as if i had to suck up the memory loss that that was my fault although i was very young and on heavy medication that caused it. she said yhere is nothing i cand do just like condemning me to forever permanent wiped out memory loss she was rude Kaiser has had the worst service region wide I much rather preferred clinicas but was unsure of insurance i switched right away though and i always knew i wanted to stay with Clinicas Kaiser doctors ive met in Oxmard have a preppy service very snotty unos fresototooootas bien creidotes sin querer ayudar, way too much on their high horse. Clinicas on the other hand has been mostly amazing they listen and give you referrals, are kind really try to get to the root of your health problem

I was referred for Physical Therapy for shin splints. After a thorough evaluation from Austin. Who…read moreby the way is extremely knowledgeable in his field and very kind. I was given my exercises and what to do at home. Kaiser is awesome I really recommend them.

They are nice and friendly . They helped my husband get his life back on track . All of St. John's…read morehelped us tremendously from the hospital to the outpace therapy we had the best experience . God bless you all

The dedicated, professional, experienced and knowledgeable experts at St John's Outpatient Therapy,…read morehave taken me from being dependent on others, to totally independent this last year. I am so grateful to Kim and to Cheryl and Kelsey, and every therapist there. They are truly a team working together for the best interest of each and every client. The positive spirit and energy they exude have been just as healing as their amazing ability to know what physically needs to be addressed for my optimal success. Everyone there, from the front desk, to therapists I merely pass in the hallways, to my amazing team of therapists, has impacted my life in a positive, healing way.