Paulo and his staff were the most professional, flexible, friendly, and understanding business I…read moredealt with during my entire trip. The cars were new, clean, and well-driven. They had two booster seats for my kids as we had requested; and were ALWAYS on time. I hired them to take me from the airport and then on our return; so glad that I did!
FIRST time they saved me: I missed my RyanAir flight because (RyanAir being RyanAir) closed my gate early. So I had to catch a later flight that landed in Porto at midnight -- a five hour difference from my original booking! Paulo rearranged my pickup at the last minute for no charge (other than the stated surcharge for late night pick ups, which is published). Alex, the driver, picked us up as scheduled and took us to our apartment with great recommendations for restaurants that we asked for.
SECOND time they saved me: I forgot our passports once they dropped me off at the airport on my return. Ricardo, our driver, had already driven to his next client. I called Paulo and he offered to send a driver within 10 minutes to pick me up at the airport and take me back to my rental and then back to the airport again...and only charge me for a one-way trip!!! Even better, it was the boss himself, Paulo, that showed up to drive me in his Mercedes Benz. He was so efficient and friendly that I was able to retrieve my passports and make my flight to my next destination.
Paulo was a great guy and great conversation. My only regret was that I should have hired them to drive me to some of the sights around Porto -- like the sardine factory in Matosinhos; the Super Bock brewery ...yeah, I didn't even know about the brewery until Paulo showed me on our way back to the airport.
I wish I could have taken these guys to each of my remaining cities on my trip. I would have no hesitation to hire them again!