Very un professional company. Tim Anderson is a very rude and would not recomend this company! He installed our gas log set and we had a gas leak issue right away. He refused to come back to resolve the issue. $400 DOWN THE TOLET! DO NOT USE THIS COMPANY! read more

TD Anderson (Tim) came to my house to install gas logs in one fireplace that needed a gas line and to install a fire glass unit in another fireplace that appeared to have a gas line already (there was a gas key at the base of the fireplace). The installation of the gas line and logs in one fireplace went as expected and turned out fine. However, TD Anderson went ahead and installed the fire glass unit in the other fireplace without checking the gas line. After installing the unit, they realized there was no gas line to that fireplace. They said they'd have to return in a couple days to complete the job and charge about $400 more than the original estimate. I said I understood. They returned and after working for about an hour, Tim said they ran a gas line and then hit a concrete wall under the house near the fireplace, and that they didn't have the equipment to drill a hole to complete the job. Tim said I'd need to call a plumber to finish the job, and for all he knew, it could cost up to $2,000. He offered to take the fire glass unit back out and not charge me for it. I agreed with that solution and calmly stated that I wish they had checked it all out prior to doing the work. Tim then yelled at me, saying that if I didn't know there wasn't gas to the fireplace, how could he know?! He yanked on the key to show his frustration with the lack of a gas line and continued to berate me as he demanded a check for $3,733.79. I asked him to stop yelling at me, and I gave him the check: $2,540.95 for the working gas logs and gas line, $175 for painting the fireplace, and apparently $1,017.84 for a gas line that runs to a concrete wall. If he hadn't been a large man yelling at me, I would've asked for a more precise accounting of the $3,733.79; but at that point, I needed him to get out of my house. As he left, he turned and said he was sorry it turned out that way. read more

I set up two appointments with them. The first time I called was in Monday, October 2. We set an appointment for Wednesday, October 4 between 10 am to noon. At 12:30, I had not heard from them, so I gave them a call. The person answering the phone told me we didn't have an appointment and that I had not called them. Fortunate for me, I had hit redial on my cell phone from where I called on Monday. So, I decided to give them the benefit of an error and we set an appointment for Friday, October 6 between noon and 2:00 pm. At 2:30 I had not heard from them, so I called the office and got the famous answering machine. I left a message asking if they were running late and still coming or what had happened. I have heard nothing back from them. If I have to pay extra for someone to come from Beaufort, Charleston, Jacksonville, or Atlanta, I will. I would be very cautious in dealing with this company. read more

Saw a couple of bad reviews so was a little nervous about using these guys to get a fireplace remote installed. My experience was very positive. Appt was set up between 12 and 2 and gentlemen arrived at 130. Very personal and professional technician set up the remote in 30 minutes as promised and spent the time to show me how it worked. No complaints here! read more

They came out today when they said they would and did a fantastic job! We can use our fireplace! - 1 star for having to chase them down in the taken phone call. But they were great otherwise! read more

I was having trouble lighting my old gas logs and wanted to investigate getting a remote control for the fireplace. Turned out all I need was a rearrangement of the gas logs and proper instruction on where to place the match to get it lit safely. Merven was so nice and helpful and showed me how to use my fireplace safely and easily. He showed up on time and was very courteous. read more

The specialists they sent out are great. Professional and quality. Unfortunately, their general office number is nearly impossible to get through on. Expect to call and leave messages 5+ times over a week period and you may or may not get a call back. Unfortunate if, what otherwise seems like a great company, will lose business as customers just don't get to speak to anyone on their 912 927 7500 number. read more

First they won just by answering the phone. They are evidently the only ones locally who do. They were also prompt, courteous, professional and clean. And affordable. Use these guys for any fireplace work you need done. read more

TD Anderson - The pros at work. - Chimney Sweeps Near Me - Savannah, Georgia

Hands down the best person to call for gas logs etc. Gets it done first time and done right. You can't do better than that.