Excellent customer service, I felt very comfortable doing banking at the location. When I was in line, the tellers remembered the names of some customers in line (they must be regulars), but this is a sign of good customer service! read more

I've just closed my checking account here after years of miserable customer service. I had all my investments with TD and followed the advise of their "financial advisors". After 10 years I was making ZERO returns. I re-invested at another institution and immediately started making money. When I last renewed my mortgage here they tried to renew it at a higher rate (after 15 years with them at the time). When they finally agreed to renew at the same rate they made sure they told me now "lucky" I was. My daughter went to university this year and they started charging her fees on her account even although she had no income (and very little money in her account). My daughter immediately switched to a bank that offered a no-fee student account. This inspired me to change banks too. There are multiple banks that offer no-fee banking services. I found the attitude of this bank quite arrogant. Much happier with my new on-line no fee banking service. read more