I've been going to this Wells Fargo location since probably about April due to COVID-19. I feel…read moresafe using their drive thru to pay my mortgage. Even when the line is pretty long the service is pretty quick. I'll probably keep using this bank in the future when the world is back to normal.

I had an appointment today to set up a business account with VALERIE BATISTA. What a complete…read moreidiot! Both her and her manager are wasted space at this location. I have banked with Wells Fargo for years even when it use to be called Wachovia and never in my life heard you couldn't open an account with a valid temp id. They didn't even make the attempt to look at the id which has a picture, address, everything the real Id would have. I never encountered bankers that don't want to do their jobs. Just pure laziness ! You mean to tell me my temp license is good everywhere else but this specific bank location? I made another appointment at ANOTHER BANK LOCATION. NO ISSUES. MORAL OF THE STORY IS IF YOU HATE working at a bank making struggle money quit!

This is a convenient spot because parking is near. But they are understaffed and there is always a…read morewait. The staff is pleasant and kind just not enough of them.

Always a friendly and welcoming crew with every visit. All of my banking issues/questions are…read morepromptly handled.

Extremely satisfied! I was able to open a new account in just less than 30 minutes. Staff were very…read morehelpful. The bank is much bigger than the other TD bank around the area and it's conveniently located near my place. It's just right off RT 17 and has a lot of parking spaces.

Good TD Bank branch. Plenty of parking. Good access. Close to Rt 17 and intersection. Always…read morefriendly helpful staff.

For one one of the things that they can improve is make sure that their staff is informed about…read moretheir products... Every time you call no one ever knows anything I've gotten so much misinformation it's ridiculous. I took my money out and went elsewhere and then when I called about interest on savings account, I was told about a high-yield interest savings account so I took all the steps so I could transfer money back into Kearny federal to find out they didn't have that! Two different people in the same location told me that they had that savings account option and then when I actually try to do it, I was told oops we made a mistake... Really a Bank makes a mistake. Oh no that's why I took all my money out of Kearny and I don't care now if they have 10% interest, I'd never put it back again... They really need to up there staff education on their own products... Not to mention that their online banking is very antiquated... They only got it a few years ago I think for years they didn't have any online access when everybody else has been online for a few decades

I switched to this bank a few years ago because they offer interest earning checking accounts. I…read morelike Kearny, and this particular branch, because it reminds me of how my local bank was when I was younger before all the big banks took over the little guys. There's a much higher level of personalization in the services provided here. The operating hours may not be as great as TDbank but the level of service is worth coming here.

I just simply do NOT understand these people that give 1 star reviews because it wasn't sunny that…read moreday or they woke up on the wrong side of the bed. I have been banking here for 5 years for personal and business reasons. And this branch is a 5 STAR branch. They are simply that good and helpful hands down. Go to NYC branches so that you can see bad costumer service 1st hand, this branch is simply not it! Keep up the great work Chase of East Rutherford!

I walk past this location everyday and 100% avoid it. I'd rather drive to another Chase. Very slow,…read morefront door was broken so you couldn't use the ATM, then the ATMs were out and there was only one bank teller at 5 pm on a weekday. It's a shit show. I've been here 8 times total of the last year with only one positive visit.

Today I met with John Kim regarding my sister's estate account. I could not be more satisfied with…read more the service I received from John. From the first moment he was polite and respectful of my sister's passing. He worked with me for 1.5 hours until all my questions were answered and helped navigate me through the inheritance tax issue at hand. John is commended for a job well done!

Huge branch with one teller. They want you to do all your banking electronically and remotely…read more They closed the drive up . Plenty of parking.

There was a misunderstanding on my part. They people at the bank were very, very kind and helped…read morewith the situation. They understand and kind.

The biggest den of thieves in the banking industry. They charge you to close your account. They…read morecharge you for a lost passbook that was never sent when the bank changed names. $60 to close an account worth $150 that I've had there for 45 years. Not out of choice, but because of their insane charges. Better to keep your money under the mattress.

I love going to this branch in particular. They have a drive thru ATM, which is extremely…read moreconvenient for everyone. Descent parking lot. They also have long hours & staff is friendly.

I have been banking at Chase for over 20 years and this has been my local branch for 15 years…read more Every in-person interaction has been very pleasant. They have been very helpful in pointing us in the right direc for any service we needed. Their ATMs work and with two outside, it is very convenient. the Large parking lot is also a plus!

Insanely slow. Don't go here. Was looking to get some simple paperwork done, but they would much…read morerather chop it up with their fellow friends and people that they can speak their own language in instead of you know people that actually need some help

Chase bank is excellent. I have many accounts with them; however, I have a big issue with "after…read morehours" at this branch. After 6 PM, you get many cars, trucks, and motorcycles, especially on weekends. The interaction while at the ATM, can range from, you have to watch your back. At times, I know some that were mask shaming, catcalling, and fat-shaming, directly or indirectly. Sometimes they're just hanging out. As you can see, in the photos, it ranges from the ATM area to the back of that lot and onto the Dunkin side. On 8/16, there were about ten cars. I previously altered the Hackensack Police (they didn't even show up for over an hour as I got tired of waiting to see if they'd show up to address the issue). The branch is aware of "activity"; however, the "activity" is still occurring. I discussed the issue and suggested that the Lodi Police examine the area around 6 - 9 PM yet, they don't seem to care either. The bottom line, if you need to make a deposit/withdrawal after 6 PM, find a different location. It is sad that after everyone was notified, nothing is being done to address the situation. You can see in the photos, people eating in front of the bank doors. Earlier in the week, I could smell pot smoking, as I made my deposit. Last weekend, guys on motorcycles in front of the branch laid on relaxing like if on a sofa. It's all ridiculous. Customers shouldn't be experiencing a situation like this when depositing/withdrawing funds. If anyone wants me to take down the photos, DO SOMETHING TO FIX THE ISSUE and post that it's been FIXED and I'll remove the post and pictures! Shame on the Lodi PD and others for not addressing the issue!