got out of there fast closed my account foreever north windham near f up walmart a…read morecoustomer was so confortational the kids behind not all not all were very lacking in knowedge trusting them with my money did seem like a smart decision

I have been banking with Dawn at the Manchester Branch for decades!…read moreHer service and professionalism are top notch! I live in California now, and still have my retirement and other accounts with Dawn! Thank you! Sandy

New in town, went here today and was able to get an actual FREE checking account (Yes, like Santa…read moreClaus and the Easter Bunny, they do EXIST!) with no hassle, weird balance minimum requirements, minimum opening deposit, or direct deposit requirements! Oh, and btw, they didn't ask for my first born either~although extracting the vial of blood was a bit catchy! :-) seriously, really nice experience thus far!

This is my favorite place to Bank everyone who works in this bank is very good at what they do…read moreand always treats me well I recommend them to anyone who what to have a great experience . Steve

For personal service or to speak with someone this bank is terrible. I am going to actually change…read morewhere I do my banking as I cannot endure the "no one there" status.

Excellent credit union, very personable service and friendly people. I really like…read more Building is nice and clean and comfortable.

They have been rude and condescending to me many times. They have taken what should have been…read moresimple pleasant transactions and escalate the situation until I am losing my patience. The last time everyone including the supervisor heard her speak sarcastically to me and made it look like I was being unreasonable. I asked my friend to come in so she could help me and once she stepped in the whole demeanor changed and there was no problem, and I was treated respectfully as I should have been in the 1st place. This is only the most recent of many unpleasant experiences at this location, and the supervisor on duty is in another branch unavailable to me. I see all these other great reviews it only makes me take their abuse all the more personally.

Once again Cristina saved me after I screwed up with my checking account !…read moreShe should be the manager !!

PLEASE READ THIS BEFORE YOU DECIDE TO DO BUSINESS WITH KEYBANK. My account was compromised and one…read moreof the checks was duplicated and cashed for almost $6800. The bank assured me that I have nothing to worry about, this happens all the time and that I should be able to see the money refunded to me within 2 weeks. After 5 months of waiting and over 23 phone calls, they finally told me that I didn't notify them within 30 days and that they are now unable to refund my money. They told me this over the phone but said they will also send me a letter and explain everything there. I never received a letter or any other form of contact. They made me wait 5 months then ended up saying they cant help me only because I didn't know until after 30 days? They shouldn't have allowed for that check to be cashed. I have a business to run. I don't have the time to check my account every day. That's the bank's job. To protect their customers. KeyBank is not safe to do business with and you can't trust them with your money. The same thing happened to one of my friends at Webster Bank and she got a full refund with an apology. When I opened an account with the KeyBank they were so nice to me and ready to help. But when it comes to a problem, they would not even look at me or say hi. They look at you like you are the problem. I talked to the police department and over 7 banks. They all said that it's KeyBank's job to do the investigation and refund me the money and that they've never even heard of anything like this before.

This bank is now known as KeyBank. Using it as both personal and commercial bank. Customer service…read moreis pretty poor. Driving in set up is ridiculous. Interior of bank in late December looks as if they're going out of business. Had a problem making a commercial deposit. Unable to issue a receipt. Computers have been down since the evening before. Staff seems to be competent. Bank itself pretty awful.

Super friendly staff and extremely knowledgeable. I have been banking with them for 4 years now…read moreand have Checking, Savings, Auto Loan, and Personal loan with them. Rates are great. They really assisted me in fixing my credit. Highly recommended.

From the owner: Specializing in: - Credit Unions…read more- Loans

One star only, Only because someone made an effort to call me back. I called them because someone…read morestole my identity had a bunch of checks written with my name on them as well as there's. The account exists, my name isn't on the account just the checks they ordered planning on nailing me for fraudulent checks, charges and anything else this person could do. Wells Fargo's reaction: "Just don't write on any of the checks!" I got more help from the police department, check company and post office! It's clear Wells Fargo enjoys ruining people's lives. Never will recommend this bank to anyone, ever. Heard this isn't the first time this bank behaves like this.

There are 8 people working only one person helping 9 people in line . Made eye contact with three…read moreother workers no one said hi no one helped this lady out . Thankful for that one worker who helped. For everyone else that's so shameful!!! One other worker was literally sitting laughing about the line !! Horrible customer service

Convenient location west of Buckland Hills Mall. I'll keep my opinion about our Tax Bailout or…read moreWall Street to myself.