In early June 2021, my husband and I went to the Wells Fargo branch in West Chester Pike in Newtown…read moreSquare, PA for a signature authorization. The female manager who attended us was unable to meet our request for very good reasons. This was not the problem. The problem was her sarcastic and patronizing attitude. Instead of educating us on the process (we were missing needed documentation), she laughed at our request. Loudly and laughing said something like "everyone comes with such unrealistic requests", to which I responded that it was the first time for us ever to need such an authorization (concerning a death in the family of all things). We plan to move our mortgage to another bank.

Extremely poorly managed and understaffed branch. I had to wait 15 mins just to be attended to…read morejust so I could withdraw some cash. The supposed "lead teller" was incompetent and kept telling me to swipe my card even though I told her the keypad didn't work. She kept insisting that I re-swipe my card after the blue arrows start to flash. They never flashed. She didn't understand that. The teller should try to listen to their customers instead of assuming they're wrong. It was a very frustrating visit to this branch...! I would never recommend anyone to bank with these people! And another employee didn't even know how to work the drive thru intercom to talk to the waiting customers outside....

This citizens bank was outstanding. The staff so sweet to…read moredaughters! They closed at 12 and let me in at 11:54 And never rushed me! Took their to make sure my account was set up correctly! I will surely be back! Thank you... all!

I have had absolutely nothing but problems with every branch and all customer service reps. What a…read morehorrible experience. I closed my accounts, my safety deposit box and moved my IRA. I would say to stay away from dealing with Citizens Bank. They are looking to charge you a fee anyway possible.

This is no longer a good bank to do business with. Bryn Mawr used to be a local bank run by my old…read moreHaverford School teacher (and all America Lacrosse player) Ted Peters and for a long time was a great place to bank. It was friendly and had low fees and was very fine indeed. However, Ted has retired, the Bank was sold and went public as part of a larger offering in a holding company, too complex to recite here, now trading at around $43 on the NASDAQ, and to put it bluntly, all BMT cares about is their share price. So forget about older, experienced customer service reps--they've been let go. Your average person at BMT is a high school or community college grad with very limited understanding of business. Also, their MAC network is horrendously limited--they're not on most of the national mac networks--so it costs you $3 every time you draw down money out of state. And, you cant deposit by phone or do anything on line with them. They are kind of stuck in a no mans land/- too big to be a friendly small bank, but too small to be a fast, agile, nimble techie bank. As a result, they're really not much of a good bank at all anymore. The one star is for their flagship building in Bryn Mawr, a classic stately building. I'd very much like to see it bought and renovated to be a first class dining establishment.

Treslyn Waxwell the manager of the Media branch is so consistently rude that I hate having to call…read morethe branch. It's a shame since everyone else is so pleasant and helpful. Treslyn constantly interrupts but if I dare to ask that she stop interrupting, she accuses me of being rude and threatens to hang up. And since she'd rather talk than listen, it takes forever to explain my reason for calling in the first place and I wind up having to explain myself several times. Customer service is not Treslyn's strong suit - she would do better in a debt collection role where being rude is probably a plus.

None of the PNC banks have coin counting machines. This is very inconvenient and would be a big…read morehelp instead of the tedious job of wrapping them all.

I have had good experiences here. Their new branch manager has really turned things around!read more

My debit card was frauded for the second or third time in the couple years since I've been back…read morehere and had to get a new card. This time the teller was able to do it, but I'll still have to wait the 10-14 days to get my money back...

Hello its me, Krystal again. I am writing a review for Police and Fire Federal Credit Union, the…read moreone located in Springfield, PA, 19064. This location has been here since either 2017 or 2018. It is very new. Anyway, this banking institution is located in the shopping center across from Fed Ex, Massage Envy and Olive Garden. Police and Fire Credit Union across the street on Baltimore Pike is surrounded and in good company with Giant Supermarket, Mandee's, Panera Bread, and an eye glass store. I have an account here and I have been a customer since 2014. I joined when I was a Security Professional with Allied Universal. Because this location is new, the inside is beautiful and spacious! I like this location a lot. I would like to give a shout out to Amanda, the lady who I guess you call them member service representatives. Amanda is always friendly and always greets you with a warm smile. I also would like to give a warm shout out to Stephen Iaquinta, Branch Representative. Steve helped me when I had a question about my auto loan with Wells Fargo and I wanted to switch my loan over to Police and Fire. Also Steve is just a nice all around gentleman. Lastly, but not least, I would like to give a shout out to Henry Sancken. Henry assisted me when I had a question about my online banking and is always a funny, always upbeat person! I also patronize the location on City Avenue, but I prefer this location, because there is always a traffic jam on City Avenue and in City Avenue Shopping Center. The only time you can avoid this is early in the morning, when Police and Fire open, which is 8:30 AM. Well thats all Folks!! SEE YA!!!

Life long FMFCU member and this location is one of the best…read more Great location, easy to get to and reasonable hours. They're open til 2 on Saturday which is later than most branches. Best perk is the outdoor ATM that is directly connected to them so you can make deposits after hours that will be process the next day (except Sunday). Easy to use machines for basic needs. Staff are there to help if you need anything. They're friendly and helpful. Very responsive I ordered my Euros for a trip through FMFCU and picked them up at this location. The guy was really helpful getting me set up for international travel with my card and made suggestions for other card companies to protect myself while traveling. Above and beyond service. They're also one of the branches that has the coin counter members can use without a processing fee.

The new branch is pretty nice, all shiny and new inside. Shiny and new employees inside…read moretoo...These guys are pretty pumped to be open, it was almost like walking into Moe's..."Welcome to Moe's!" Everyone was happy to see a customer. Best thing about it is the ATM outside! My local branch recently got an ATM, but it's inside and not accessible when the Credit Union is closed. This place is in the new Town Center by the Ellis Preserve, right next to MOD Pizza. Get into the shopping center off of Winding Way.

This Bank of America is large, spacious, comfortable, with knowledgeable and friendly employees…read more It is basically convenient to everything in the sterile, impersonal, non-descript suburban sprawl of Delaware County PA. However, unlike its three or four sister branches in the area, it is the only one that gives a damn about our military men and women, and it has full ATM connectivity with Bank of America Military. Heck, gang, it's a question of flipping a switch to help our military men and women and veterans. Why not follow this bank's branch example?

This bank is an absolute joke, although the one teller is ok, the others along with the management…read morestaff are an absolute joke, terrible customer service and the audacity to ask me why I don't have an account with them. The reason I won't open an account here is because your bank is horrible.