Went in to close my checking and savings accounts as I find receiving .01 cents per month in…read moreinterest on an account with a 4 digit balance unpleasant! Was helped at a desk by Assistant Vice President Sandra, and then at the counter by Sereane. Both were very pleasant and professional. The sewer smell seems to have been finally addressed, or maybe it was just a lucky day! Either way, it's not likely I'll be setting foot in this location again as I've closed my accounts. I hear good things about Chase Bank. Check and see if they're right for you.

I was helped by Natalia for the notary service and I really appreciate it. She quickly scheduled…read morethe appointment for me. When I arrived there everything was a smooth transaction. Thanks to Natalia I could get my proper document on time. Thank you very much.

Not many Capital One Bank's in the area so being that it is located nearby is a win for me!…read more I opened up a Savings account here since Capital One has one of the nations top interest rates/yield. It is a variable rate, but nonetheless the ease of banking is great since there is no minimum and no fees. You are restricted to 6 monthly withdrawals, and currently due to Covid-19: you are allowed up to 9 withdrawals per month. Since is located in the heart of town (with busy traffic), this branch has "free" 3 hour parking in the parking garage located behind the building, and free (unsecured) WiFi. The free parking is sweet since you can bank, and then visit the park across the street or restaurants nearby. Great staff who helped me with my transactions, and the inside looks very clean and nicely done up.

Thanks to Covid I've not been going into the branch much. When I visited the other day I was happy…read moreto see Samah still there and was helped by, I believe Tiffany, who was very pleasant and professional. I've always had a good experience at this branch!

The manager is very rude! Was removed and banned and the cops were called because the manager…read morecouldn't tell me how to make a deposit. Incompetent to say the least. The security c Guard super rude. I WOULD AVOID THIS LOCATION LIKE THE PLAGUE. DEF GOING TO CALL CORPORATE ABOUT THIS LOCATION

I wish I could give this more. The bottom line is that you'll be waiting in line. Every time I come…read morehere I end up waiting in line to see a bank teller. Then they try to push products on you at the teller line when you just want to get in and get out.

I have personally become a huge fan of chase over the years. This one on Bergen Blvd is…read moreparticularly nice. Nice location with a drive through to make service easier especially for late night. The people inside are very helpful and are extremely welcoming. They always look very happy to be there and to help you with whatever it may be that you need. There is also an ATM inside as well. The inside is very clean including their bathrooms. In order to use it, you need to ask for a key from one of the people working there. Logging in into your account over the internet is simple and easy to understand especially if you download the APP. If your a college student you do not need a minimum balance which is GREAT.

There doesn't seem to be a lot of room for errors with banks...you either love them or you hate…read morethem. Niw, to be honest, all I needed to do was use the ATM here, but I had to go inside. The people here we're all so incredibly friendly it doesn't surprise me that this branch gets such high reviews. I was greeted when I walked in, asked if I needed help, and they said said "good afternoon' as I left. Not bad for someone just using the ATM...

horrible bank RUN LIKE FOREST GUMP AND DONT LOOK BACK !! how do u have people working there they…read moredon't know the rules and most important how the works their protocol procedures and I'm not talking about only the in I'm talking about the big dogs horrible BANK atrocious it's not just this location all of them every single one of them in the area don't bother Cliffside the other one in FORT LEE just run run as fast as you can

Our company's new relationship with Valley Bank in Fort Lee, NJ has been an absolute godsend -…read morefinding them and opening up a new account with them was not only a smooth process, but has also resulted in one of the best banking relationships we've ever had. Everybody there is SUPER responsive and just such a pleasure to deal with. Almost every single headache we've had with our previous banking partners are all but gone since we started with Valley and it's only getting better by the day. I'd like to give a special shoutout to the two people at the bank we deal with most: Milly Pena and Maria Rodriguez. They made our onboarding process as smooth and seamless as can be, and as our account representative, Milly is just the best of the best. I genuinely could not recommend this bank or these people enough!

Typically do my banking online, but sometimes I want to do something in person! Fortunately this…read moretime there was no line, and I was in and out in a jiffy! Staff was pleasant and bank was clean and bright. I would compliment the bank teller, but she wasn't wearing a name tag!

I used to go here to make my auto payment. Apparently they want you to have a checking act., no…read morecash. Going here is not like a bank, it's like a high powered sales pitch. They get too much into your business about your family's accounts, it is none of your business if I should be on their accounts. They aren't nice because the tellers give you false compliments to get you to open accounts, which I would never. I had an account here many years ago when the teller mentioned that the manager pushed her way next to her, looked on the screen and said "look it up!", I said "no don't." That is not going to make me open an account!! I laughed to myself, it is so transparent. I, of course, complained to customer service. I refuse to step foot in here again. Shame I have to inconvenience myself because of them. They probably want to aggravate you so they can call the police on you, no thanks!! Stay out of your customer's personal lives.

Very friendly staff and they all greet you by name. Sometimes there is only one teller, which is…read morecommon for smaller branch, but their banking platform is flexible and they work hard to make sure your satisfied.

You gotta have patient to deal with this particular branch. Avg transaction would take…read more30-45minutes As simple as transfer money from one act to the other. There are too many level of checking and balance such as manager override.. not even funny.. Unless you need banking globally with HSBC.. I do not recommend this place period. Oh you want online banking access? Wait till "mail" arrive to your home then maybe able to start access it... you can't even ask to give access at branch either

I love this bank so much, I do routine deposits at various different banks in the area and this is…read moreone of the many banks with friendly tellers and managers who ask me about my day and remember my name whenever I walk in. I'm greeted with a smile and great customer service. Each member of the staff has an amazing attitude and always do the most that they can to fit my needs. I do have to recommend that parking was a bit of a hassle, but they were gracious enough to alert me that the parking behind the branch is not for their customers and there's a high risk of my car getting towed, they even gave me a safer alternative for parking too!!

It is the most famous Bank in Korea. I am very proud to see this Bank in New York, New Jersey area…read more The bankers are very kind.

This place staffs the most pleasant people! I am always greeted in all directions when entering…read more Even the security is friendly. I really appreciate that they're still continuing operations in their location during the pandemic. They have placed notices of change in their business hours and they implemented extra plexi-glass panels for each teller station and cubicle for the safety of their employees and for their clients. Thank you for keeping it safe and staying open!