Super friendly tellers here. The guy with the koi fish tattoos was the one who helped me and my bf…read more We came to exchange some money to use for the day. He was even nice enough to break a $5(USD) to get some canadian coins for us as souvenirs. He made the transaction quick and easy. We were in and out within a jiffy.

This is not my home branch, but I came in here one morning with a difficult problem: a nasty…read morelandlord didn't give me reciepts for rent I paid and I needed the proof for my tax return. I went into the branch, explained my situation, and the lady behind the counter printed copies of the cheques, at no cost to me! She saved me from paying over $100 in fees from having cheque copies made and looked for. I'm really grateful for that.

I have been a customer of Tangerine since it was ING Direct, which feels like eons ago. I lived in…read moreWinnipeg when I signed up for a savings account online. The mandate of this bank was to eliminate fees and operate without brick-and-mortar stores. Back then, the main headquarters was on Gordon Baker Drive. Scotiabank acquired ING Direct years later, which ultimately became Tangerine. A few years ago, I was unhappy with my bank of choice where I opened up a couple of accounts in Winnipeg. I decided to open a chequing account with Tangerine and transfer practically all my financial accounts over here. I have been happy with Tangerine ever since. Tangerine has its main headquarters at Steeles Avenue East, on the south side, just west of Victoria Park Avenue. It's oddly not all that far away from its old location on Gordon Baker. I pass by this building often. It's diagonally across from Don Valley North Toyota. It's on my way to ZeeV's Nutrition Studio. I definitely cut through the backroad to get to Shan Shan Cafe and Kung Fu Tea. I have never had to visit the main headquarters for anything. However, if you do need assistance opening an account, you can come here. The parking lot requires that you pay. If you are a Tangerine customer, you can get a parking pass, which waives the parking fee. It is a bit weird to ask for one, rather than making parking free right off the bat. Perhaps the building always had private parking and making it public would not be simple. This building also has Freshii and Tim Hortons. Both customers and Tangerine employees can eat healthy and indulge in donuts, respectively. A year ago, I worked with a Tangerine financial representative over the phone to move my RRSPs (Registered Retirement Savings Plans) from my old bank to Tangerine. I had a knowledgeable man help me out. He was working from home thanks to the pandemic. The weird thing was that he saw my employer's name on file and said that his son did an internship there. I asked who his son was. It turned out that I had worked closely with his son before he headed back to university for his final year. Small world! The apple doesn't fall from the tree. Both were and likely are still chatty guys. It is rare that I need to speak to anyone at Tangerine. I tend to do all my regular banking online or withdraw money at any Scotiabank ABM. When I do need a human to talk to, it's for my RRSPs, or that one time when my debit card looked like I had chewed on it as a snack and needed a replacement. With the latter, I got my replacement card within days and was happy. The best part about being a Tangerine customer is getting my paycheque directly deposited into my chequing account a day before the official payday. My payday is biweekly on Thursday. When I moved over to Tangerine, my pay was available after 9 pm on Wednesday. Roughly half a year ago, it got moved up to just before 6 pm on Wednesday. I'd like to thank Tangerine's IT department for running their nightly builds early. I feel like I've won the jackpot every pay period! Tangerine is awesome. Should I ever need help opening a future account and need to speak to someone in-person, I can always come here. It's probably a fifteen-minute drive from my home. (97)

I have 300.000.00 in Tangerine Bank for the purchase of my home so it is important I have access to…read moreit. I attempted to switch banks but this was difficult. I was told I had to set up a link and send my ID to them. I did not accept sending my ID just to switch banks linked to my account. I was told Calgary branches were all closed so I could not do it in person. I was directed by supervisor Marissa to verify a deposit made to my bank from Tangerine as a security measure and call her back. I spent hours on hold, nobody could transfer my call to Marissa, and then, she did not call me back as promised. Supervisor Will finally resolved it. I raised the stars to reflect it. Hold times are very long.

Drive Thru banking option!…read more Opens on Sundays! Own parking lot so plenty of parkings, though the spaces are narrow and tight! Great branch to visit if you don't want to even get out of your car when it is freezing cold out!

After switching jobs to a nearby location I recently switched my banking to this location as well…read more They have very friendly staffs and they were very helpful with a few concerns I have with my account. They make it a point to keep this location as clean as possible, even after a snowstorm their floors are still sparkling clean. There's a Coffee Time next door that has a lot of customers and the parking lot can get busy during lunch. Good thing they have a drive thru banking so you can do banking on the run. It's also very conveniently located near two major Highways so that's a big bonus.

Had some issues with my credit card that couldn't be solved online. Went to the King and Bay…read morebranch. Got great help from Mohamed. Very patient. Thanks Mo and TD!

I was a client for 53 years…read more I have moved out of the country. After all that time, they charged me RIDICULOUS fees, for every, single, solitary action to close things up or move things. Jackasses.

The wait for a teller was longer than expected. The line moved rather slowly…read more Teller was courteous and seemed fine. However, I later discovered that the teller had deposited my money into the wrong account. It took me a very lengthy phone call to TD Canada Trust Easyline to figure out what had happened, to locate the money and fix the teller's mistake. TD Canada Trust service is usually pretty good & I appreciate that they eventually fixed the mistake. My banking experience at this branch was definitely one that caused more problems than it solved. If I hadn't been checking up on the account, the mistake would not have been identified (nor fixed). When banking here, I'll need to double-check everything the teller does.

This is definitely a personable branch. Well staffed with well trained people but they always make…read moreyou feel very welcome and address you like a neighbor vs. just another account number. I periodically have used them to cut checks in US Funds or to handle unusual situations that I can't do on line. They are always prompt either at the teller or to, if needed, sit down with me in an office. While I often avoid talking to strangers, there don't seem to be any strangers at this location. Other banks could take some lessons from this team!

I recently opened a new account at the RBC Markham branch and had a fantastic experience thanks to…read moreTony Choi. He made the entire process incredibly smooth and easy to understand. Highly recommend seeing him if you need help with your banking!

This RBC location has been here for several years. Oddly, I have never set foot in the branch. I…read moreonly visit the drive-thru ATM. I like that you can use the drive-thru ATM without any around-the-building or strange curves that can potentially ruin the left side of your car. I don't recall ever having any issues at the ATM. It's always functional when I have needed to use it. The only downside is that once you are done with the drive-thru ATM, you have to head out on the road. If you want to shop at the other stores within the strip mall, you need to cycle back. With the bank located in a strip mall, there is plenty of parking. (15)

Tip: There are two ATMs in the lobby…read more On Wednesday night, I had to make a cash deposit. I needed a Royal Bank. I had just come out from Shoppers Drug Mart and noticed this RBC Royal Bank in the sample plaza. Nice! I put away my items in my car. I didn't bother driving over to the bank. I wanted to test out my hip after straining it a couple of hours earlier, so I walked over. The hip was okay as I made my way over to this branch. From the exterior, this bank is long. It does not have a drive-thru. I headed over to the main entrance. It does not have a button for accessibility to open the doors. You do need to tug at one of the door handles. The second set of doors to the ATMs were already propped open. I did see an accessibility button to open those sets of doors. Such a weird design for accessibility. I will say that the doors were wide enough for a wheelchair to clear them. I made a cash deposit. I inserted my client card, entered my PIN, and then selected deposit. I like that RBC ATMs scan bills well. It accurately tallied up my bills and my deposit was done. The ATM area was clean and bright. I appreciated it. I was here at around 7:30 pm on a Wednesday night. The branch had closed for the day. It's open on weekdays at 9:30 am and closes at 5 pm, with the exception of Thursdays and Fridays when this place closes at 8 pm and 6 pm, respectively. On Saturdays, it's open at 9 am and closes at 4 pm. The branch is closed on Sundays. I'm glad that this branch exists. I visit this plaza mainly for Shoppers Drug Mart. It's nice to know that I can do ATM transactions at this RBC, too. (352)

This Royal Bank branch has been in the area for a few years. I have driven past it often. It wasn't…read moreuntil I was in this plaza to pick up food from Hakka Wok on Saturday that I paid more attention to it. The bank is close to Markham Road. The main branch doors are on the south side of the building. I didn't go in, but the branch looks nice from afar. I tried out the drive-thru instead. I have figured out why I like drive-thrus. My dad never liked going through them because he is soft-spoken and folks on the other end of the speaker couldn't hear him. I find it fun, as if I'm making up for lost time. The drive-thru ATM is on the west side of the building. I didn't realize that there was a drive-thru because you cannot see it from Markham Road. Ah, it all makes sense now. I had no problems entering and checking out the ATM. I don't bank as often as I used to at Royal Bank, but I still do now and again. There is plenty of parking in front of the branch. I'm glad that I finally checked it out. (185)

I have been going to this branch for years and am always amazed by the friendliness and service…read morethey provide. I try to go to this branch whenever i need to get anything done at RBC. Special mention to Louri, she is always so positive and welcoming.