I have no idea whether these people can do the job because they'll happily cheat you before they…read moreeven start. Last May I noticed a robin building a nest in my eavestrough and phoned AAAGates right away. I was given a phone quote of $295 + tax + costs for any extra materials such as bird proofing to guard against future nests. By the time AAAGates said they could come to the property, 2 1/2 weeks later, the nest was built. This meant the birds and eggs had to be undisturbed until they hatched and left the nest. [Robins are a protected migrating species. Do Not Disturb!] Fast forward to now, late August, and I phoned to have them remove the empty nest and any debris left behind. Well, now the phone quote was a minimum of $395 + tax! That's a 33% increase in 3 months just to remove an empty nest! No thank you!

I received knowledgeable, efficient support from Gates Wildlife Control in response to my inquiry…read moreabout tapping sounds in my attic (Whitby). Their intake form was straight-forward to complete, and the same day, I received an email that had set up the consultation for the day and time I'd requested two days later. Today, Peter arrived as scheduled and quickly assessed my roof, determining it was in tact. After walking around the house to observe for obvious signs of entry, Peter's conclusion was that mice were in the attic. He provided me with options for humanely removing the critters, as well as preventative measures to help prevent their entry in future. Peter inspired my confidence. In the end, I decided to go with live traps. In other words, at this point, I'm not retaining Gates to perform work at my house. Even so, the consultation including advice was for no charge. I offered to pay for the consultation since it was so helpful, but payment was declined! Hopefully, I'll not be needing the services of this excellent company in future, but if I do, I won't hesitate to contact them.

We had a family of raccoons that decided to make our garden shed their new home. We called SOS…read moreWildlife Control for their help. Shewin and his team were happy to respond, and they helped make our shed raccoon-free. They worked very efficiently and we were lucky to have Sherwin respond very quickly to our emergency.

Work completed Wed April 4 house in the Greenwood and Coxwell area. The office called and gave me 1…read morehour notice before arriving, Jamie and his partner arrived even though it was very windy and cold -1 degrees outside. They took a look and even showed me before and after photos to understand the size and scope of the problem. Really happy with the work, I initially thought it was raccoons and it turns out it was squirrels. They installed a one-way door and covered the gaps running along the roof line about 12 feet. The work was completed in about 2 to 3 hours. Pros - 1 year guarantee on the work, if an animal gets through the wire screens they will come back to redo the work. Detailed written invoice showing the required work, limitations and guarantees. Clearly explained the work to be done and the price. Had booties to keep my carpets clean. Cons - Did not inform me of the minimum fee of $150 before arriving, this is the office's fault. Protip - Some companies offer free estimates, only to charge more for the job later. Consider a company that can get the job done in 1 visit Damage - $565

Amazing service and fast and reliable. Scott was great to deal with and he did me of my critter…read moreproblem quick. Highly recommend.

Hands-down best wildlife control company I have ever dealt with. I really wish I had called them…read morefirst, no one is more knowledgeable and helpful than Scott when it comes to wildlife control. I kept hearing noises coming from the vent above my stove. I called one wildlife control company, who came out, did a 10-second "inspection" of my roof, told me there were no holes and that it must be mice I was hearing. Told me to call an exterminator. Called the exterminator, who was at first extremely hesitant to come to my home and, quite frankly, rude on the phone. He ended up coming out a few days later, but was scared to look into the the cupboard above the stove where the vent connects to the attic (where the noise was coming from). Instead he went on the roof, found a hole, installed a one-way squirrel door, and proceeded to leave without checking the attic. When I asked him to check the attic, he told me "the attic won't tell me anything, I've already inspected the roof" . Finally, after repeated requests, he poked his head up into the attic for less than a minute and said he will come back to throw down poison. A few days later, I again heard the noises above my stove in the vent. I called the company who had installed the one-way door. They said they would send the same Technician out to have a look. I asked them to send someone else who would do a better job and was not afraid of animals. They laughed and said they would call me back. Never did. In the meantime, I called Liddle Rascals. Scott was fully booked for the day, but told me he would do his best to squeeze me in, and he did. He came out to my house twice ON THE SAME DAY I called him. Inspected EVERYTHING, roof, attic, cupboard, vent, EVERYTHING. I tried to pay him, he said "pay me after the job is done" because he was going to come back in a few days and check on the one-way squirrel door he had set-up. He even took down the useless one-way squirrel door the other company had put up and patched up the roof. Extremely knowledgeable, extremely reasonably priced as well. Really really wish I had called him first, but live and learn, better late than never.

This company is relocating stray CATS not pests at Keele and Wilson and not providing information…read morewhere the cats are being relocated, whether a shelter is taking them. Nobody knows if the cats are OKAY.

Matt came to my house tonight--last minute--and was amazing! Professional, courteous, patient and…read moreempathetic to my concerns And worries. He was honestly the best! Thank you Matt and Icon for everything!

Do NOT use this company! The Raccoon Guys were efficient and inexpensive compared their…read morecompetitors BUT they do not follow through to complete the agreed services once they are paid... and you must pay upfront. I hired Will, the owner, twice. About a year ago to remove squirrels from my attic and then, a few weeks ago... raccoons. Will gave me a 10-year guarantee on his squirrel work but he said it did not apply. I may be wrong but I didn't think a raccoon would be able to get into my attic if he properly sealed the opening to prevent squirrels from returning. Nevertheless, I agreed to pay him another $400 to "rent" a one-way gate so the raccoon could exit and to attach metal screening... again to prevent it's return (I don't understand why he didn't do that for the squirrels). Will told me he would return in a week to remove the gate and to reattach the eavestrough that the raccoon pulled off. Will has still not returned. The eavestrough is on the ground with nails sticking out of it. The downspout is not connected, so rain pours down my roof and over the front of my house like a waterfall. The insulation and wood shavings the raccoon pulled out of my attic are still a mess on the roof beside the gate he was supposed to remove. All of this is easily visible from the street... a disaster since I plan to sell my house soon. And I think I have squirrels again. I sent Will text messages and tried to phone him... no reply. To be fair, my tone was a little angry but I don't think that's an excuse to be irresponsible. Since I paid him in full, I have no recourse other than this review. If he returns to finish the work, I will provide an update.

Had some problems with raccoons, called and they came right away. Very efficient,read more

Bee/Waps nest Received immediate service…read more Yannick, a very nice young man arrived and spotted the problem and he got his equipment to remove this nest very quickly and efficiently.

We had a serious problem with hornets stinging our guests and buzzing around while we dining on our…read moredeck. Yannick came within 2 hrs and cleaned out the nest and even cleaned off residue. Great price! He was cordial and fast! Thank you 24hrpestcontrol.

They send someone out for an inspection very quickly, which is honestly so reassuring. I wasn't…read moresure if there was a pest issue at our place and Nima was able to come and provide his advice/feedback. He didn't try to upsell us or force a service that we didn't need; that's rare to find these days.

The pros - they came quickly and techs were nice. Cons - the inspection is "free" but when they…read morefound a point of entrance for the squirrels is was $450 plus extra charge for using a ladder...which ended up being $621 for one squirrel one-way door installation. When that did not work and the squirrels remained they returned in good time but charged me another $621 for another hole. So if $1200 plus is the going cost for 2 squirrel one-way doors...then I guess they are "affordable" as suggested on their website. I was told on the phone one door would be $450 (but no mention of ladder charge) but subsequent holes and doors would be half that. I guess if they don't find them on the first day you are back to full price... They also suggest a 10% discount for first time customers and 100% satisfaction guarentee....I did not get a discount and I feel like the price was way too high. So...buyer beware - the free inspection turns into a hefty price tag pretty quickly.

BEWARE! The…read moreexterminator left an old tatty Walmart bag of OPEN UNPACKAGED RAT POISON on our hallway floor! We have 2 dogs and a kitten that could've been killed due to his negligence. This is a MASSIVE SAFETY CONCERN! We spoke to the rep on the phone and she could not have cared less. She asked if we wanted the guy to come back and "fix it". It's like she didn't even care enough to listen to what we were saying. They are INCOMPETENT and we will never be working with them again! If you have young children or pets DO NOT TRUST THESE PEOPLE!

We were experiencing bee problems at one of the properties we owned. We requested quotes in…read moreHomestars and Janak was the first to reach out to me with a reasonable quote and willing to attend to the problem the same day. As his company had won Best of 2021 awards, had an excellent rating in Homestars and Google, we hired him. Janak went to the property and realized that there was no bee hive and the problem was something that he could solve with just spraying the place. He called us back and stated that the problem of bees was handled with just spraying and we should watch and call him if the problem develops further and if so, he would come back and attend to it. He did not charge me for driving to the place and spraying the area. I have never come across an individual who goes out of his way to do the work and finding that the work was not what we envisaged, did not charge. This is honesty and superior customer service at its core and I do want to appreciate Janak. We will certainly use him in future and I would highly recommend Janak.for any customer who needs an honest and customer oriented individual