Review of John Russel / "All Done Handyman"…read more I want to warn anyone considering hiring John Russel. My experience with him was a complete nightmare, and I believe he is a fraud. I first reached out to John for a quote on redoing my deck (flooring, railings, and stairs). At the time, it was hard to even find someone willing to quote, so when a friend referred him, I gave him a call. He showed up within ten minutes, looked at my old deck, and promised me a quote. He also sent me photos of other deck jobs he claimed to have done, which made him seem legitimate. My wife and I even visited his home, met his wife and dogs, and discussed a plan. The arrangement was that I would pay for the material, and he would handle the labor. A few days later, he called saying he had a vendor in Michigan with composite decking. He sent photos, and while my wife and I had already chosen a color elsewhere, he pushed for us to buy through his contact. He convinced us to buy far more material than needed, saying the extra could be used as skirting. I trusted him, wrote him a check for the material and labor deposit, and kept asking him for a written contract to confirm the labor price, which he did provide much later. He told me the job would take four days. When work started, he showed up with only one helper instead of the "crew" he promised. Demolition alone took 2.5 days. Then he disappeared for several days before coming back. His work process was erratic--jumping from one section of the deck to another, leaving things unfinished. When I questioned him, he laughed and said he had ADHD. That was the first red flag. The railings were a disaster. He hacked the posts and cut the caps crooked with a Sawzall, leaving them looking terrible. I told him they needed to be redone. He ended up having to buy replacement pieces he said he didn't have the right size saw blade? . He also failed to install bottom supports correctly because he didn't leave enough clearance. When I asked him too install them he put them in crooked and again hacked the materials By week six, with the project nowhere near done (maybe 60% complete), he asked me for more money. Despite already being about 85% paid, he pressured me for another $3,000, claiming he had car problems. I told him I didn't care about his personal issues, I just wanted the job finished. I paid him anyway, hoping it would push him to complete the work. Instead, that was the last time I ever saw or had any communication with him. He stopped answering calls and texts. Eventually, he sent two other men to throw on some skirting, but the stairs and several key pieces of the deck were never finished. His workmanship was sloppy, unprofessional, and dishonest. I had to finish the project myself and fix many of his mistakes. I am now pursuing a small claims case against him and filing a complaint with the Better Business Bureau. "All Done Handyman" is nothing but a joke. Save yourself the stress and money--stay far away from John Russel.

We are a Church in Chicago with another branch in Channahon, IL. We contracted John to construct a…read morewall in a bathroom at Channahon Church. This was professionally done. Secondly, John remodeled our church kitchen in Chicago within two weeks, he did an excellent job including plumbing work that was not part of our agreement. In addition, John repaired our broken stair rails and did other jobs that were also not part of our contract agreement for free. John is trustworthy. And his charges are very reasonable. He is our go-to handyman/contractor. Pastor Emmanuel

ETHICAL: We have had them out for multiple properties and they never disappoint. Always on point…read morewith service, always the lowest price, and always respectful & courteous staff. I especially appreciate the sound advise on future needs for either waiting or going ahead on the big projects.

Miguel was very thorough during the maintanence service. He was able to identify a potential issue…read moreand addressed the matter proactively. He also shared tips on preventative maintenance. I was impressed with the quality and attention to detail of the overall service. We'll definitely use their services again!

I needed major help and Randy delivered. Our daughter was moving in to a new apartment in Chicago…read moreand I was coming to help her from LA. Randy picked up our order from IKEA, brought it up 3 flights of stairs and assembled it! I'm so pleased and would absolutely hire him again. He was also a pleasure to work with. Thanks Randy!

HORRIBLE experience. Told me he was going to come check out our issue multiple times and kept…read moreblowing me off. Completely stopped responding to text messages. DON'T hire this clown.

We got Peter's name from a friend who does property management. He gave us a fair quote, executed…read morethe work and even though things took longer than he expected, honored the quote. The work was done right the first time and we will not hesitate to contact Peter in the future for our electrician needs!

We had an emergency electrical issue. Peter responded right away, came as soon as possibile, and…read morefixed everything quickly. Easy to communicate with and very skilled. We're so glad to have found him in the neighborhood and will definitely call him again!

Blue-Collar Handymen: Good for cancelations, reschedules and no-shows. They never even made it out…read more I texted and call the business with no response. Thanks River! Good job guys! Unprofessional. Unreliable. Very disappointed! 0 stars.

Knowledgeable, punctual.... And reasonable. I can't hit nail to save my life, so, the next project…read moreon the honey do list, I'll be reaching out again. Thanks for the great work...

Great and reliable service! I appreciate a business who can handle not just one area of my home but…read moreseveral. Ive had a business relationship with John for the past 7 years!!! Nikia

So I needed service on my furnace. I looked at other companies and yet I couldn't get someone to…read morecome in a reasonable time frame. So I decided to call Update. What I appreciated was that they were VERY direct with service. I saw given a time when they could come (about 2-3 hours) and low & behold, they were there. All I needed was some routine maintenance. All was well until they found a simple fuse problem. There were a coupe other minor problems as well. I was expecting to pay $500+ or more. I didn't pay anywhere near that. I told other companies what my problem was and each said it could cost $350-$500 but wasn't the case here. With all that needed to be done, I was at $275. Fair enough. Prompt, courteous and professional. I'd use them again if I needed service again. Straight, not chaser!!!!

This company is notably undervalued on Yelp. I would award them ten stars if that were an option. I…read moreinitiated contact via Yelp, and they responded to my residence within 90 minutes, promptly restoring full functionality. They provided a comprehensive overview of the issues affecting my system, which led me to decide on a new system installation. They commenced the installation at 7:30 AM this morning and completed the work efficiently, leaving me no opportunity to offer them lunch. I firmly believe this company merits a five-star rating. Prior to engaging their services, I reviewed their ratings on other platforms and found them consistently near 5.0 across all other applications, with the exception of Yelp. Therefore, I can confidently state that they are underrated on Yelp. This has unequivocally been the finest service experience I have had in a considerable time.

0 stars, not professional at all and not reliable. Cheap finishes, charges way too much. Expensive…read morefor what you get. Stay away!

To say that working with Tony is a wonderful experience would be an understatement!! We brought…read morehim in for an estimate to finish our basement based off of word of mouth from other neighbors. He was one of three estimates we received and was by far the most reasonable, while also giving us room to grow with the selections we chose. We felt that he really listened to our vision to create a space that would meet the needs of our family and he provided great feedback to help us utilize the space to its fullest potential. Tony and his crew started on time and kept a consistent schedule. They always kept us in the loop about what was happening and the time frame in which work would be completed in our home. They were respectful of being in our home and very much tried to maintain a neat work space to cut down the dust to the rest of our house. Tony let us know of changes that needed to happen right away and never proceeded forward until he spoke to us to make sure we were ok with cost changes or anything else that needed our attention. Tony is an amazing contractor! He invited us down every day after his crew finished work, so that he could explain what they accomplished for the day and to see if we had any questions. If we had questions once they were gone for the day, we could always text and he would answer back right away. He always made us feel very much part of the process and that his goal was to please us and make sure we were happy with everything going on and that it was turning out to our vision. He also made a point of including our children on a daily basis, so they could safely see what was going on and be a part of the experience and also know that he wanted to do a great job for them too. Tony and his whole crew were wonderful people to work with and have in our home. He is without a doubt a man of integrity, honesty, hard-work, and fairness. We honestly feel like he has become part of our family!! We have several other projects that we are looking forward to him completing. We encourage anyone interested in working with Tony and his crew to absolutely take the leap of faith because it will be well worth it.