Unresponsive to error in trust even though office staff stated attorney would return the call more…read morethan once

Navigating a high-conflict divorce is one of the most challenging experiences anyone can go…read morethrough, and I was no exception. I walked into Attorney Averett's office terrified of my ex, having endured years of erratic behavior, substance abuse, betrayals, and emotional abuse. From the very beginning, Melissa Averett's expertise came front and center, and I never lost confidence in her ability to see me through my legal matter. Melissa and her paralegal, Marissa, not only helped me put the pieces back together for myself and my children, but they also empowered me throughout the process. They provided the guidance, support, and knowledge I needed to move forward and build a new life on the other side. I learned so much during this journey, and I am stronger today because I chose Averett Family Law. I cannot recommend them highly enough for anyone facing a similar situation.

Ms. Credle accepted our especially complex and contentious case after we had a very bad experience…read morewith another attorney. Ms. Credle very quickly digested all the previous court records and advised us on next steps. She was honest (i.e., painted an accurate rather than overly rosey or gray picture) and involved us in the choices of how to proceed. Ms. Credle (very much unlike the previous attorney) checked with us frequently as she negotiated with the opposition and discussed matters with the judge and clerk. Her fees are fair, and she is both highly competent and good at explaining proceedings in clear, layman's terms. She is responsive to questions including via email.

Overcomplicated and Excessively Expensive Estate Documents…read moreWe hired Alan Dickerson to prepare a straightforward will and trust for my husband and me. Our needs were simple, but Mr. Dickerson produced an almost 100‑page trust and a 36‑page will filled with dense legalese, irrelevant clauses, and redundant provisions. The result felt like "word salad" and created documents that would be difficult for any executor to follow or administer. We were charged thousands of dollars, which we believe was excessive given the simplicity of our estate. We provided Mr. Dickerson with a Maryland will and trust that were drafted to our preference for simplicity and asked him only to revise them to be compatible with North Carolina. The Maryland attorney's documents were readable, about one‑tenth the length, and cost roughly one‑tenth of what Mr. Dickerson charged. Pros: If you put your trust in Alan he will push you through the process. Documents are thorough (if you need a highly complex plan) Cons: Unnecessarily lengthy and complicated documents for a simple estate Excessive fees Many provisions did not apply to our situation and added confusion Did not simply adapt our Maryland documents as requested

I needed to simply make a few updates to my estate documents, which were done eight years ago in…read moreNC. I hired Mark Costly, who produced all new documents, but he would not let me read them. Instead, at my review before signing, he speed-read parts of them to me so fast that I couldn't tell what they were referring to or what they meant, although I was able to spot some important errors. When I asked for a copy to study, I was told that they do not provide copies to clients until they are finalized and signed. Why? Because "clients would have questions that would take too much time of his time to answer"! I lost my deposit, which was half his fee and nearly as much as I paid for the original documents.

Marcus Hill was amazing and very supportive! I went to him for a complicated case and he kept me…read morecalm and got me the best out come. Trust him - he knows what he is doing! I highly recommend him for big or small cases. Thanks to him for all his help and support. L M

Went here for a speeding ticket I got and he handled it quickly and after I did the paperwork I…read moredidn't even need to worry about it anymore. Highly recommend going here I've told multiple people to. Even got refunded some!

Last year I asked NicholsonPham to help me with a name change. They provided me with a long list of…read moredocuments to obtain and paperwork to fill out. I struggled with this. I have a neurodevelopmental disorder. I found the list overwhelming and the whole point of hiring a lawyer was to minimize what I was going to need to do myself. I was also seeking a name change to remover my former abuser's name from my identity and dealing with this was triggering. I tried to explain this to their legal assistant but that didn't make any difference. I would have paid for additional help, but none was offered. No empathy was available. In fact, their legal assistant was rude and hostile with me, and with the friends who signed my legal attestations. My experience with NicholsonPham was horrible. Their assistant at that time made me feel awful. What should have been freeing was instead re-traumatizing.

Start here, avoid the hassle, get it right the first time! Quality and customer service top notch!read more

I've used Maitland and English Law Firm for multiple reasons: (3) personal home closings, legal…read moreguidance on business contracts and business landlord/tenant guidance. In every instance, I have had great experiences. The home closings, with Michele English, have gone very smoothly and there were zero issues. When I'm doing a real estate transaction Michele is THE attorney that I use and I recommend her, without hesitation. Robert Maitland counseled me on a contract matter, with a large business, that protected me from inadvertently breaching a contract. His guidance helped me to ensure that I could terminate the contract without violating any terms. He'll definitely give you sound advice that empowers you to make solid, informed decisions. Most recently I used Sarah Reddy to counsel me on a landlord / tenant issue on a commercial property that I own. Her guidance gave me peace of mind that I could protect myself as a property owner and, of equal importance, protect my professional & personal reputation. She took a great deal of stress off of my shoulders by expertly helping me to manage a very difficult tenant. Maitland and English Law Firm can cover a lot of areas of legal expertise but, what I've always appreciated, is that they'll also refer me to someone if they feel I can be better served outside of their firm. They are my first phone call when I need any legal advice and guidance.

Firm too distracted with court cases to pay attention to day…read moreto day communication and details. Need to hire more staff or specialize in certain areas of law. Sloppy real estate transaction that had some complicating issues - but could have been handled much better with ongoing communication. Still resolving issues after transaction has closed - L.W.

We were searching for a friendly, affordable, and competent law firm to assist us through this…read moreemotionally trying time. The staff at Bender LeFante Law Offices were incredibly helpful and caring. They made us feel like we were more than just another case. They took their time and worked together to get the best results for all of us! Thanks Ladies!!

The attorneys at this firm were not very professional, their fees were high and they contradicted…read moreeach other constantly. I would not recommend them to anyone. The lawyer was looking up law that seemed basic during our trial and the judge had to wait for her. She was also rude to us on several occasions. She lost our case. I have found better lawyers out there and recommend you do your research before selecting this firm.

Had the same experience as Ana l from 2024. Did nothing. No representation. Just tried to delay…read moreand delay looking for the "right" judge. (!?!?) Talked a good game but then provided no options, no strategy...nothing. Don't waste time here.

From our first meeting to the final verdict, John Fanney demonstrated unmatched dedication,…read moreexpertise, and professionalism. His strategic approach and knowledge of the law were instrumental in achieving a favorable outcome for my case. He and his staff were accessible, responsive and very supportive. He took the time to explain the process in detail, answered my numerous questions and made me feel confident that I was in good hands. I cannot recommend John highly enough. If you're seeking legal representation that delivers results and want someone that genuinely cares about your case, he's your guy. Thank you, John Fanney, for your outstanding work and for making a positive difference in my life.