Attorney Rick Prentis and his assistant, Julie, have gone above and beyond in helping me with my…read moremother's personal affairs over the last few years.There has not been one question left unaddressed or unanswered in a thorough snd understandable manner. Living out of state and trying to juggle numerous responsibilities, as well as make informed decisions has been no easy task. Attorney Prentis has reassured me on more than several occasions and given me sound and experienced advice. When he was not available to take my call, Julie listened and relayed concerns which were readily addressed via phone calls or emails. Rick Prentis maintains an EXCEPTIONAL longitudinal rapport of support with his clients, many constituents, his community and numerous educational and professional organizations. I simply cannot recommend this experienced man of law and integrity highly enough. We are so thankful and privileged to have had his kind and stellar expertise.

The accident was in May 2025. The case manage left and we had know ideal he was gone until I called…read morechecking on case. Then the attorney that was assigned to us left and had know ideal he was leaving until we called to check on settlement check. Lack of communication is horrible. It's almost like you have to contact them before you find out any information about your case. I would not recommend. Once I receive my check they don't have to worry about me using them again. Ads don't match the true service.

Excellent law firm, best all around. Ty for helping my family. Highly recommend this firmread more

Overcomplicated and Excessively Expensive Estate Documents…read moreWe hired Alan Dickerson to prepare a straightforward will and trust for my husband and me. Our needs were simple, but Mr. Dickerson produced an almost 100‑page trust and a 36‑page will filled with dense legalese, irrelevant clauses, and redundant provisions. The result felt like "word salad" and created documents that would be difficult for any executor to follow or administer. We were charged thousands of dollars, which we believe was excessive given the simplicity of our estate. We provided Mr. Dickerson with a Maryland will and trust that were drafted to our preference for simplicity and asked him only to revise them to be compatible with North Carolina. The Maryland attorney's documents were readable, about one‑tenth the length, and cost roughly one‑tenth of what Mr. Dickerson charged. Pros: If you put your trust in Alan he will push you through the process. Documents are thorough (if you need a highly complex plan) Cons: Unnecessarily lengthy and complicated documents for a simple estate Excessive fees Many provisions did not apply to our situation and added confusion Did not simply adapt our Maryland documents as requested

I needed to simply make a few updates to my estate documents, which were done eight years ago in…read moreNC. I hired Mark Costly, who produced all new documents, but he would not let me read them. Instead, at my review before signing, he speed-read parts of them to me so fast that I couldn't tell what they were referring to or what they meant, although I was able to spot some important errors. When I asked for a copy to study, I was told that they do not provide copies to clients until they are finalized and signed. Why? Because "clients would have questions that would take too much time of his time to answer"! I lost my deposit, which was half his fee and nearly as much as I paid for the original documents.

Andrew McCoppin was able to have a criminal charge against my 19yo daughter dismissed. It was…read moreabove and beyond what we hoped or expected. He's fees were reasonable. He was always professional and never seemed too busy to answer questions. I highly recommend.

Wonderful lawyer but even better person. We only knew him for a short time. Today 5-6-2019 we were…read morelost in the court house and he saw our confusion about what to do. He then immediately went out of his way to help us get a $450 with late fees included (didn't change address) ticket completely dismissed. Only took him 15mins to get the job done. No fees or court cost. I would highly recommend Mr. McCoppin to any and everyone who hears about him in the state of NC. Especially if you need legal help . Thanks again Andrew, if you get a chance to read this review you saved our rent money and put food in our kids mouths for a while.

Unresponsive to error in trust even though office staff stated attorney would return the call more…read morethan once

Navigating a high-conflict divorce is one of the most challenging experiences anyone can go…read morethrough, and I was no exception. I walked into Attorney Averett's office terrified of my ex, having endured years of erratic behavior, substance abuse, betrayals, and emotional abuse. From the very beginning, Melissa Averett's expertise came front and center, and I never lost confidence in her ability to see me through my legal matter. Melissa and her paralegal, Marissa, not only helped me put the pieces back together for myself and my children, but they also empowered me throughout the process. They provided the guidance, support, and knowledge I needed to move forward and build a new life on the other side. I learned so much during this journey, and I am stronger today because I chose Averett Family Law. I cannot recommend them highly enough for anyone facing a similar situation.

I met Tiffany years ago at the Grand Opening of an event in Durham. The day my life changed. We…read moreexchanged business cards and have been friends ever since. Her work ethic has helped me, my family and even my co-workers. She is punctual and very responsive. I HIGHLY recommend Tiffany for anything LAW related. She helps you to understand the process and walks you through every step of the way.

I've been know this young lady for some time. Her upbringing is solid and she is very knowledgeable…read morein law. If you're look for a solid lawyer who's acting on the best interest of her clients, I'd strongly recommend this law firm.

Please to have come across there office during my search for a traffic lawyer. I was pleased with…read morethe outcome. Great price for the service.

I was genuinely shocked at how helpful and professional this firm was! I had a driving issue they…read morecleared up for me, which dragged on through multiple court dates because my insurance didn't provide a certain letter with the wording the court needed. This law group went to court for me numerous times for just 1 reasonable upfront fee, and got everything dismissed once I finally got the right letter from the insurance company. Thank you to Matthew Charles Law!

IMO, internet 'ambulance chasers' who won't give you the time of day unless you're case is easy and…read moreprofitable for them. I opened my online application with "I need advice." In a telephone interview, Ceilia Wood (not even a paralegal) promised advisement in the event that they did not take my case. Well, they did not take my case, but they did advise me, I suppose... to look for another firm in The North Carolina State Bar Membership Directory search engine. That is not advice; it's a broken promise and breach of good faith. When I pointed out that the standard intial interview is widely accepted within the legal profession as consisting of a MUTUAL conversation between client and lawyer during which questions are answered, Cici - unapologetically - admitted, " I believe I did not do a good job explaining how our firm works. Our firm reviews cases before offering a consultation, the phone call I made to you was to get that initial information. I am not given the reasoning of that decision or the reason of why we give a specific referral. Once that decision has been made it is final." I then pointed out the apparent hypocrisy of their website: "We don't consider you a case number; you're a real person with real problems. So, we will treat you the same way we'd want to be treated: with respect, compassion, and honesty. Your rights and interests will always be at the forefront of everything we do." "Contact Us for a Consultation." I then offered a layperson's position: Google informs that "a preliminary or initial consultation with a law firm is standard procedure and a crucial first step in the attorney-client relationship that serves as a mutual evaluation where both client and attorney can determine if the client's case is a good fit for their practice." ** Crickets **

Unprofessional, unreliable, and downright incompetent at their jobs. Let's start with the first…read morecall With Mike McKay, during the consultation he informed me that I had no chance of getting a settlement because i worked for a corporation in NC, and I would get workman's comp only. Then proceeded to tell me about a case he had where a worker was ordered to go in a trench and then buried alive in concrete and how in his trial he lost to the business. A pretty poor attitude to start nonetheless I gave them the opportunity to take my case. After going to clinics with no help from their staff in arranging any thing dealing with my condition, they demanded my health records in digital format. Informed his paralegal that I did not have an account and would be happy to sign a paper release for medical records for that specific facility since I had only been there after the Work accident injury. His firm than said, give me your name and password to your epic account and that's when i knew I was dealing with an unprofessional group of clowns that can only settle a workplace injury if the person dies or is paralyzed for life. After I informed Mike McKay of his unprofessionalism and threatened to relay these texts about sharing passwords to the Bar as well as super lawyers, he called me trying to explain he didn't want my case anymore. Go somewhere else if you care about your case ! I will be reporting Mike McKay for blatantly breaking common sense security protocols for health care data