I just had the worst customer satisfaction experience EVER at Blue Team Hand Car Wash. I was promised a free interior cleaning because your team missed cleaning the rear inside of my car. When I spoke to a representative earlier in the week, he confirmed that they would indeed clean the interior for free. When I showed up this morning the manager on duty stated "good luck with that!" and further stated there was no way that he was going to give me a free cleaning and was downright rude. He would not discuss it, cut me off, and sent me off. When I asked for his name, he refused to give it to me. Just absolutely hated this very rude and unprofessional exchange. Tom Griffiths read more

I had my Ford F150 detailed at Team Blue. The detail was exterior and interior detailing and with tax and tip it cost $327.54. While I was satisfied with the interior, other that having the cloth seats still soaking wet when I sat down, the exterior detailing was NOT to my expectations; in fact, it was unsatisfactory!!! The exterior detailing was supposed to include Clay Bar process applied to the exterior and waxing of the entire vehicle. I have experience doing the process having done so on a car. The purpose of the process is to remove deeply embedded contaminants, such as industrial fallout, brake dust, and road grit, that a regular car wash can't remove, resulting in a smooth, contamination-free paint finish. If done, the process did not achieve the stated purpose. Small dark spots and pine sap remained on the hood, side panel, and tailgate. And, although minor issue, a dried pine sap remained on the windshield which was easily removed when pointed out to the staff. When I pointed out the dark spots and pine sap a staff member removed the dried pine sap from the windshield and attempted to remove the spots and pine sap from the paint. He used a spray and a cloth in failed attempts to remove issues I pointed out. His response it that they didn't have the ability to use anything stronger on the paint. Here's a news flash! All they need to do is go to the CVS store right next to Team Blue and purchase some basic Isopropyl Alcohol and use a microfiber rage to dissolve the pine sap and black spots; it took me 15 minutes to remove every spot and pine sap dropping on the truck. Disappointed and NOT satisfied with Team Blue's service & question if I should ever go back for any service!!! read more

Terrible cleaning job, sloppy and incomplete. Didn't vacuum seats or areas in between, the usual areas that gather dirt. When I complained I got a shrug. read more

Team Blue Hand Car Wash - Didn't vacuum seats Really sloppy job - Auto Detailing Near Me - State College, Pennsylvania

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Paid $37 for exterior /interior- and supposed hand wax. Car was relatively clean until I looked closer- some areas still weee dirty - next to license plate, mirrors, wheel hubs. Bug spots still on windshield and headlights. Interior was wiped but not with any cleaner as there was still dust when I did a finger drag.... And doubtful any hand wax was really done. For the money this is way below expectation _ I shouldn't have ripped until I examined the car. Don't bother as they cannot be trusted to do quality work for what the way charge. read more

Customer is not happy with the service and associated service staff because they left so many spots as is . Also when I mentioned they said you just do it your shelf . read more

Had car washed & mainly wanted sap off the car. Car cleaned just OK, but said they have a sap remover but it's extra & he thinks they're out. I said OK, I really want the sap off could he go look. After 30 second pause he said he thinks it's coming in next week. Very lazy crew here. Saw several checking phones & took an hour to get my car washed even though there were only two cars ahead of me and both were already started when I arrived. read more

Please be careful!! Team blue is the only carwash in the state college, and so many students go there. They say that they are not accountable for any damage that occurs to your vehicle when it is in their possession. Well they damaged my car stereo and did not even fix the problem or give me a refund. The employ should have notified me with this rule. I have paid for a interior clean (168 usd) + (350 usd) for the damaged stero. I have used the car detailing service. The car's interior was cleaned properly but I have noticed that the car's stereo system had water inside. The speakers, the dials on the steering wheel, and the buttons near the stereo system had all stopped working. I returned to the shop, and spoke with the person in charge, he saw that water has penetrated into the system, and his reply was " How can I know that this did not happen before?". At that moment I was very disappointed with the lack of professionalism. I was in the process of selling my car, and this damage will cost me around 300-400 USD for a new stereo system. Then after that, the representative told me that we are not accountable for any damage that happens to the car. read more

I just had a car cleaned by them (basic exterior+interior). The results are in the photos. I hope this review will set your expectations straight about the basic cleaning services they provide. read more

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I went to this car wash 2 years ago and the quality was fine. But now, the quality of the cleaning is poor. While the exterior looks ok, they did a very poor job of cleaning the interior of the car. I pointed out the poor quality of the cleaning and they offered to re-clean it. This back-and-forth occurred 3 times but the interior was still visibly dirty. This ordeal was ~$30 and took over 1 hour. read more

I was really hoping for good customer service here since this is close to my house. However they told me it would be a half an hour for a wash and after an hour they had not even started yet. I asked for a refund I told him I would try to come back later. When I finally came back two hours later they told me that I would have to wait another hour before they even started my car. Ridiculous customer service, snotty attitude from the girl at the counter. I will never be back read more

Did ok on inside but horrible on outside. When you go to pay they ask for a tip. Very unprofessional. I will never go back. read more

On cleaning the car, they spend a lot of time washing the outside, and are expensive for that compared to a drive through. What is good is that they clean the inside fairly quickly and well, and cheaply. Their waiting room is ok if you like football and coffee or hot chocolate. For related matters, they were as helpful as they could be a few weeks ago, which was not helpful enough -- I ended up getting help after they closed (early) from a guy passing by. It would be unkind to say that they closed due to business being slow; they noted that the weather was poor (which really impacted their business). They are crisp when they close, so they must be hourly and not need the work. If you have a weak battery you might have to ask them to not run accessories while they work; but I did have a weak battery and needed a jump. I go back. read more

Dropped on over here for a heavily needed carwash. Team Blue looked like a sweet spot to go to, so why not give it a try? Pulling up, this place looked pretty nice! Wifi, free coffee and TVs. What's not to love right? Well, there's the price. A car wash at Team Blue will run you a little over $20. Ridiculous prices in my opinion, especially for State College. I'm willing to pay $15, but $20? C'mon now. What's worse, the wait was almost 40 minutes. I swear that when I wash my car, it takes 20 minutes. With 3 guys, I'd hope that they'd be faster than me. Nope, not at all. The cleanness is also debatable. I found some spots that were still wet, and a little dirty. If you're going to spend 40 minutes cleaning my car, I'd hope that it would be clean. Next time, I'll be going elsewhere. read more

Again they miss so much stuff. Paid extra 10$ to get extra care. $45 later I get this. This is the 3rd car they missed on. Rather pay$100 up the street and your car looks new when they are done. No more Team Blue and young kids who would rather about the girl last night than clean more car or help at the counter. The counter is the other thing. They always argue with me read more

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Decent cleaning and a fair wait time for the work that was done. Extremely friendly staff and so willing to help with any issues you may have. I had left in a worried hurry about my new car and ended up calling about an issue I though had occurred. The man on the phone told me to come back so he could help me and was able to allay my fears and assure my return to this establishment. If you want to be treated with respect and genuine care, go here to give your car a little TLC. read more

This was my first time. unfortunately I didn't read reviews ahead of time. I thought i was paying for a high end outcome (full detail) based on the price, and i was looking forward to a great experience. Meh. I can't believe the first thing i saw when i walked over to it was pine tar on the front fender. They explained they don't clean sticky stuff off the car because it can affect the paint. when i asked for a recommendation they offered that one of the guys specializes in that. he came out and did a nice job removing the few spots of pine tar. i asked about the bug marks i noticed on the front bumper and on the rear window while he was cleaning. he cleaned those off and acknowledged that should have been done already. I'm disappointed by this (obviously the wax job was disturbed by the tar cleaning), but happy with the rest of the work, including a brush mark on the side of the car that was nicely cleaned up. they forgot to remove an old sticker from the windshield for me, but to be fair i had not written it down for them. I might go back at half the price, but certainly my expectations would also be lower than when i dropped it off today. read more

The inside cleaning is very bad. I went there two times and each one was worse than the other.

Pleased with the service. Big improvement from last visit. They did a nice job inside and out.

Awesome people, always deliver high quality of service! I have two Siberian Huskies and I usually take them to dog park daily, which means.. my car gets really really dirty, dog hair and sometimes mud all over :/ but thank god I've got Team Blue to do my car wash. read more

Bad service as not wash thoroughly on exterior & interior area. Not waiting long but rough service. I will not pay for the car washing service here again. Don't go this shop to wash your car also. read more

They do a FANTASTIC job cleaning the inside. The did not do a great job cleaning the outside. I came home and still had to clean a ton of bug marks off the front of my car. My recommendation--just go there for the inside cleaning NOT the outside. read more

This place is great! Went in on a Tuesday afternoon and the place seemed pretty full! We were greeted by a guy who explained what each package included. It was a bit pricey, but you get what you pay for! And like the person stated before this is pretty decent for a hand wash! The wait was 20-30 mins long, which was not too bad considering the amount of people there. They had a big tv, coffee, and free wifi to kill time. I would definitely recommend this place and plan on going back when I'm in town! read more

This was my first time to this car wash (I took my silver sedan there this morning), and I had a great experience. Very polite and friendly staff, and they did such a thorough and nice job on the vehicle, inside and out. They've earn my repeat business for sure. read more

Not that impressed for the number of workers. For the price I have had a lot better. Bumper and side rails were not clean, all they needed was a light brushing. Disappointing. read more

Horrible service!! Wait time far exceeded what I was told, the inside of my car was still filthy and it seemed as though I was a bother when I pointed out missed spots on the walk around. I will be going back to Red Line, or Sheetz... or driving a filthy car! read more

They are so expensive and not even good at washing cars !!!! I spent $40 for inside/outside wash+tip. Don't go here ‍‍‍‍

First time I went to Team Blue, I get into my car after they were done and found two spray bottles and red towels in my car. Liquid was spilled on my seat and floor of my car. And there was dust all of the front of my dashboard! I called to complain and they gave me a free wax. The next time I went there were streaks on my windows! And it was a quick cleaning. Third time they told me I had to wait as they did my boyfriends car first even though I arrived and checked in before he did. And I told the girl that I had to leave before he did. Her response, we will do his car first and then yours. The FOURTH time they said a 45 minute wait. I checked in to see the status of my car. Another 30-45 minute wait. I would of came back different time. Explained to the manager what happened previously and he said that I never told the girl that I had to leave early. BS! When you have an argument with a customer in the waiting room and believe the employee over me, you lost my respect. The 20 something year old manager has no respect at all and needs to learn some. I told them to take my name out of their account and I will no longer be back. I went somewhere else to get my car clean, great customer service and my car was sparkling. read more

For those people saying that blue team is expansive, please go check other places with pure handwash. You will find that this is the price range they should charge, but I wish they can reduce a bit. Otherwise, this is the best place to wash your car in state college. (If the boss is reading this, please let your employees wash my rims better) read more

Hope there'll be more team blue locations. I only know the one in mechanicsburg and here in state college. Anyway, they do a pretty good job. Efficient and quite satisfactory. The place is clean and friendly staff. Looking forward to give them 5 stars on my next visit and see if their service is a fluke or consistent. read more

My feelings are mixed.... I am a very regular customer of Team Blue, and I don't pay for a membership so they get about double the membership cost out of me, plus I tip them every time... In a whole they do an exceptional job. I understand most of their staff is younger as well... when I go in each time, I ask them to please be sure to look over something particular and it's very frustrating each time they pull my car out, I have to ask "Can I use your towel" so I can taking care of what I asked them to look at the most. I don't want anything for free, but take care of your regular clients, especially ones that pay.. All in all they do a great job, and I still do recommend them, just please listen to the customers request of what they want, they are your best marketing resource... it's how i became a customer myself, WORD OF MOUTH. read more

I liked this place. Much better than the service near my home. The wait was a little more than I'm used to but the overall end product was good. I would return. read more

Unacceptable wait time...1 1/2 hours for a wash because they are running a wash and wax special with no appointment necessary. Made three trips there within one week and still did not get my car washed...and I am paying for a monthly unlimited wash membership. No more. read more

This is not an automatic car wash, who is what I searched for. Seems like a nice product, if that is what I wanted.

They did a nice job cleaning the exterior and the inside windows; however, the interior "wipe down" is about all it is. Even after vacuuming there were tons of crumbs left in the cup holders and lots of dust on the dash. If I need an interior clean again I won't be taking it back there. Disappointed in the quality of service for a little over $21.00. read more

Unless you would like your car cleaned and shuttled by drug addicts and hung over college students, I would not recommend Team Blue. I brought my car here for the first time a couple of months ago and while waiting in the lobby I could overhear one of the employees talking about his drug addiction in a prideful manner and he also implied that he had smoked pot before coming into work that morning. A couple of the other employees then also began to talk about their own experiences with drugs - and even that they were feeling hung over from the night before. I understand this is a car wash, but I drive a fairly expensive car and do not want to have it cleaned by someone under the influence of drugs. I thought that you would have to have a drug test before working someplace like Team Blue, especially since the employees shuttle your cars in and out of the car wash bays. The wash quality was ok. It seemed a bit rushed and they were some major spots on the side and front of my car that were overlooked. The interior was cleaned to a bare minimum. They did not take the time to wipe off any of the dirt on the inside of the door jambs and on the back of the driver and passenger seat from our children. My floor mat was still soaking wet when they put it back in the car. I decided to give Team Blue another shot a couple of weeks ago and much to my surprise (and chagrin) the same employee who could be heard talking very loudly about his drug addiction last time was still there and talking loudly about drugs again, and also saying some rather offensive things about gay people. I can't be the only person who hears his banter. The wash quality was mediocre at best again. Still soaking wet floor mat, and this time the wheel wells had not been cleaned very well. The bottom line is this: I will not be returning and will not be recommending Team Blue to any colleagues or friends due to the lack of professionalism and care. If I am paying over $20, I want a quality, thorough job-especially from a place that touts itself to be better than an automatic car wash. Where is the hand-washed detail? It seemed very rushed both times and felt like a waste of money. read more

Meh. This was the first time I paid someone to wash/clean my car. What a waste of money. I got the exterior wash and interior clean. There was still lots of leafy crap under the mats. The center console looked untouched. The area in front of the speedometer was still dusty. When I got home I pulled out my vacuum cleaner and wet wipes to complete the job. The exterior was clean, but not any cleaner than I think I get it at the self-serve wash bay. No coffee in the waiting area. I expected the interior to look as good or better than I could do. I guess that costs a hundred bucks. What a disappointment. read more

This is the worst experience I've had in my 50 years of getting cars detailed. I have a 2007 Avalanche (kept in pristine condition) that was brought in for a full detail ($229+tax). I would have been better off having the car washed and vacuumed for $30. The lack of follow through and follow up my the manager were completely unprofessional. The number of things wrong and not completed were numerous...I will mention a few. 1. Wheels far from being detailed, dirt still in between spokes of wheel. 2. Spot on carpet on passenger side from some cleaning solution. 3. Car mats not cleaned, laid on back seat, never cleaned or put back into place. 4. Dash mat not put back properly, haphazardly thrown back on dash. 5. Door sills not cleaned or detailed (waxed) on both sides of vehicle. 6. Console not cleaned out, still visible dirt, obvious not cleaned. The list goes on...for the amount that was paid this is robbery. Don't ever use this company, they are terrible!!! read more