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    Team Hensley

    3.0 (2 reviews)
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    6 years ago

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    Annemarie H.

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    Long & Foster Real Estate

    Long & Foster Real Estate

    (1 review)

    This is our first time working with Meg Price at Long and Foster in Midlothian. She was…read morerecommended by a friend, and fellow mother of three, for her warmth, ambition and ability to make things happen. She has been on call at most hours of the day and close to midnight - she always returns calls, has wise answers, great advice and excellent attention to detail and her client's desires when making home decisions. She even had our home cleaned, staged and professionally photographed to make our sale run so much smoother. And as far as our new purchase goes, she worked tirelessly to find our family a safe, budget friendly, spacious home. The hours she put in without complaint are numerous, and the end effect is a realtor that I can with confidence recommend over and over to anyone who asks. I can't imagine anyone working harder or smarter for their real estate clients. Meg hasn't asked for this review at all - but she deserves it all the way.

    From the owner: There are plenty of Realtors to choose from, but how many have an All Inclusive team behind them?…read moreBuying a new home is stressful, let me help take some of that stress. I will be with you every step of the way. I believe in Communication, because you need to know everything I am doing for you. Complete Transparency. Would you like to know more about the NAR settlement and what it means for you? How about a free Home Evaluation? Thinking about Selling in a month or year? As an agent of Long and Foster, my focus is you.

    Byrd Property Management

    Byrd Property Management

    (8 reviews)

    They want you to upload an ID to their website in order to view any properties. I understand this…read moremay be for security, but I am looking for my own security here. They may promise to delete the image, but why would I trust that. The DMV has stolen my plates before after I turned them in. You simply don't know. The fact they require it makes me suspicious. I am happy to hand over all markers of my identity ripe for online identity theft when I submit an application. They wouldn't even let me go IN PERSON and physically show my ID, which would be more secure on their end as my face would match the picture. Why would you need my ID in your system to open a door and let me look inside. Mindlessly bureaucratic and inhuman. Also took ages to hear back and my question and needs were rather simple. Though maybe they didnt understand why they have to comply with their own stupid policy and avoided my question, I understand. Suppose I dodged a bullet by being denied a viewing because I won't upload the most secure document in anyone's possession to an unsecure local property management website.

    Extreme heat killed more Americans in 2023 than any other year over nearly a century of keeping…read morerecords, according to research published in the American Medical Association. My family and I moved into a property managed by Byrd Property Management during this time. I happened to be undergoing treatment for a traumatic brain injury at the time as well. Clearly it was an not ideal time to be moving-- during extreme heat with a brain injury--but it was nonetheless what we were working with. Due to my brain injury, I was experiencing what my occupational therapist described as "autonomic dysfunction," which made it very difficult for me to regulate my body temperature, breathing and blood pressure. Therefore, I was extremely vulnerable to heat injury- during this period of time. Also vulnerable was our youngest son, who was born with special needs and has sensory issues, and my husband--a retired military officer and decorated combat war veteran with a service-related disability that requires him to use a machine to help him breathe. Needless to say, working air conditioning and adequate ventilation are not optional for us but mandatory for our wellbeing, and arguably a matter of life and death for some of us. Unfortunately less than a week after we moved in, our air conditioning stopped working. The temps soared above 100 degrees on many days over the course of the next month, and we spent many hours during the day at Starbucks or somewhere with air conditioning. It felt like torture to me on some days when all I wanted to do was take a nap, as my brain injury caused me such extreme fatigue, but it was too unbearably hot to sleep in my own home. And at night, when we had nowhere else to go to get cool, we had no choice but to sweat through our sheets at night, tossing and turning, unable to get comfortable enough to sleep for an entire month while our air conditioning remained broken. Some portable ac units would have been appreciated, but we were not afforded even a scant modicum of care; instead our family was subjected to extreme heat and inadequate ventilation for an unreasonably prolonged period of time. Meanwhile the fine folks at Byrd couldn't be bothered to even offer us a fan. Not that a fan would have been much help, as only one downstairs window would open; the rest were stuck. So we were unable to even benefit from the cooler night air by opening up windows. It was truly miserable, unbearable and oppressive in that home. It was nearly impossible to sleep when it was 85 degrees inside. We tried putting cold wet rags and towels on our bodies and heads and lying in front of a fan, but it didn't take long to heat up again. Inadequate rest at night combined with prolonged exposure to extreme heat resulted in a marked increase in my symptoms. Because most of the windows wouldn't open or accommodate a window unit, out of desperation we bought some portable air conditioning units for our bedrooms that cost us about $1,000. But unfortunately, we could only run one at a time or else the breaker would trip and all of the power would go out upstairs. We tried many different configurations of surge protectors and extension cords to no avail. We could only run one unit at a time and cool one bedroom. Needless to say, these conditions did not make us feel valued or appreciated. We felt like we were being punished for something, but we didn't know why. Maybe they didn't appreciate us complaining about the habitability and condition of the property so much. Nevertheless we continued to pay our rent on time and did our best uphold our obligations in good faith. I'm afraid we cannot say the same for Byrd. Based on results, Byrd seems to consider it optional or "a courtesy" to abide by the laws which govern their conduct, laws that are intended to keep the public safe. From our perspective, Byrd has done nothing but FAIL to uphold their duties, including but not limited to the most fundamental duty of care, putting vulnerable tenants wellbeing and very lives at risk. It warrants investigation. Would not recommend. And this wasn't even the worst of our experience, not by a mile. It got downright creepy when random dudes started showing up at the door unannounced, some didn't speak english so I had no idea why they were. Not cool. The homeowner regularly delayed responding to maintenance requests for weeks or months, if at all. It reminds me of something that might be on a meme: He doesn't always respond to tenant's maintenance requests, but when he does, he sends non-english speaking contractors to their homes many weeks later and without notice, C'mon, man!

    Main Street Homes - Our Lancaster Floor plan  offers so many great options to personalize your dream home!

    Main Street Homes

    (32 reviews)

    We had a townhome built by MSH and moved in Aug 2023. Throughout the entire build process we had to…read morestay on top of them. The people we dealt with were great. The quality of the build is awful. An expensive home built cheap. They put these things up so quick. Buyers do yourself a favor, have a professional inspection completed at every phase of your build. You won't catch everything but you'll be somewhat ahead of the game. Final inspection, be very thorough.

    Updated 1/19/25. After living in my house for 4 years the HVAC system has continued to be a…read moreproblem. During the 1 year warranty HVAC techs from the company who installed the system came out numerous times and fixed nothing. The 2nd floor is always freezing and the HVAC tech told me to turn up the thermostat. I kicked him out & changed providers. Since moving in the house 12/2020 we have paid a ton of money on the HVAC system. Most recently it required a $2900 repair for a unit that was not yet 4 years old. In addition to the faulty HVAC system the windows are extremely low quality. They are some no name brand single hung windows that freeze me in the winter & roast me in the summer. Cold air blows through the areas around the windows and even though I've got three room darkening panels on each window the rooms are still freezing. Last month the heat pump froze up & I was told the motor in one of the outside units must be replaced. That was the final straw. I'm getting a new & much more efficient heat pump (2 units are needed) and replacing the 16 upstairs windows with double hung, triple pane energy efficient windows. You can imagine how much this costs. $$$$$ I don't think MSH is the worst builder in the area (that would be Ryan & D.R. Horton), but you really need to keep an eye on things and don't allow poor quality items to be installed in your home. MSH used to have customer reviews on Facebook but those were so bad they removed them 2 or 3 years ago. You won't easily find Google reviews for MSH either. That should tell you all you need to know. Most people can't afford a custom builder but in this day and age I think they are the only ones left with standards. On a positive note, at least I don't have yard drainage issues like so many other MSH customers.

    Team Hensley - realestatesvcs - Updated May 2026

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