I took my Goldendoodle to the Heartland location and had a disappointing experience. The groomer…read moreseemed unhappy when I declined the upgrades, and the haircut was poorly done. I won't be returning to this location--or any other PetSmart. I later brought my dog to my neighborhood groomer, and they did an excellent job.

We left our dog at Heartland's (Mississauga) Pet hotel. We won't do it again. They didn't allow…read moreus to see the facilities that they were housed in. Just a video on their website. I wish we thought to ask how many dogs they board and how many staff are on duty? We found out that there is no staff there over night (from 9pm to 6am). They also do not walk the dogs...for them to go to the washroom they take them into a room with a hard floor. Our dog is used going on grass so sure that confused her. When our dog got home she was very thirsty and drank so much water. Made me wonder, did she tip over her water bowl and no one noticed? We appreciated that when we picked her up they did tell us how much she ate and went to the washroom...(no poop, again I think it was because no grass/walk). It was only for one night and we were in a pinch so we prayed for the best. But won't do it again.

I took a previous dog to Trimark and was quite happy with the classes. So, when I got my next dog I…read moredecided to go back. Unfortunately, they had hired a new trainer. He spent 75% of each class talking about himself and his dog. It wascquite obvious that his dog was well trained but I was there for my dog. There was little to no actual instruction and even less in class practice time. My dog actually developed behavioural problems during these classes which mysteriously went away after the course was over. I really enjoyed my first experience here. It's unfortunate to see how far downhill its gone.

We have just finished getting our crazy yet loveable pointer through level 2 of obedience training…read more What a difference it is to have a dog that you connect with and can confidently control. Linda's courses have been instrumental in ensuring that our Daisy will heel, sit, stay, all the stuff I need so that I am in control, and not the dog. This is the second dog we have trained at Tri-Mark, both have had similar successful results. I highly recommend Tri-mark for anyone who needs to connect with and get control of their dog, whether it is for basic obedience or up to show training. Tri-Mark shows you how to do it with their easy to follow steps, and training your dog in a class environment will keep you on track to ensure success. Thanks Linda and Robert!

Very happy with how they handle the training and how good they are to take extra time and explain…read morethings. You can tell this is a generational skill set because of how easy and instinctual the dog training is for them. I'm a contractor and I'm passionate about what I do and I can see the passion and effort that comes from how they conduct their services. Most importantly, they're trustworthy and they care. These are people that know what they're doing and they're easy to deal with. I had to do a lot of searching and researching before I settled on them because I have a dog with a lot of issues and I love her to death. I'm very happy I settled on them. It ended up being the right choice.

THANK YOU! Thank you Mellow Vibes…read more We were referred here by a friend of ours who had a dog with aggression issues so we saw first hand what Mellow Vibes could do! Our dog, unlike most the dogs that I've seen in the reviews, is on the other end of the spectrum. Kaia is a 5, almost 6, year old husky/shepherd mix who has anxiety and fear and had zero socialization with the outside world and people. We adopted her at 4 years old and at that point, she was terrified of people and the world. Zero aggression, terrified of the world and a consistent flight risk. She would shut down when she saw people. If she could, she would make herself disappear from the world. Cowering, shaking, bolting, tail permanently tucked. Anything to get away. She couldn't function. We were having trouble bonding with her in the full year we had her because she was just so scared. Walks with her were full of dragging and bolting. She's pulled myself and my boyfriend over before when she was in a panic. She was incredibly stubborn with her commands. We eventually bit the bullet and contacted Mellow Vibes. They were the first trainer (and people in general) we talked to that did not judge what we did. The amount of times we heard from other trainers and people that we should not do this or that with our dog out of our desperation to build a bond with her (like letting her sleep on the bed with us or on furniture). They were the first trainers that understood where we came from and why we let her get away with certain things. We didn't feel judged for the first time or like we were being scolded. Instead, we got understanding and compassion. Paul spent 6 weeks with her. Let me tell you this, the amount of care and time he spent with her is astounding. Our dog was scared of EVERYONE but especially men, children and the elderly. Yet somehow, on our first meeting with Paul, she was calm. Paul kept us updated with her progress, pictures, videos, answering any of our questions or concerns. When it was finally time to pick her up, Paul trained us on his techniques of dealing with our dog's issues. We were met with a dog that listened to commands and when we did our walk with Paul, holy moly we were able to walk through the busy busy streets of downtown. Later that day, we were able to walk her through a busy park with so many screaming kids. We. Could. Never. Do. That. Before. EVER. She seemed to adore Paul, always looking back at him for reassurance and a bit of confidence. I almost felt bad taking her home haha. You could tell she was at ease with him and she was WELL LOVED in her time there. YOU DO NOT HELP A DOG LIKE OURS BY "BREAKING THEIR SPIRIT" OR ABUSING THEM. Now, I don't think our dog will ever be a people dog but we were taught how to manage her issues and she, herself, was slowly learning that people, objects, etc would not hurt her. At home now, she is generally a happier dog. More smiles, more tail wags, more following us around (she never wagged her tail or followed us around like this before). Mellow Vibes truly has helped her come out of her shell. They continue to follow up with us with messages, phone calls for more tips or to answer any of our questions. The rest is now up to us to keep up with the training and to continue to develop our relationship with her. You do not rehabilitate a dog like ours with anything but love, patience (oh so much patience) and compassion.

Lovelovelove Doggie Central! (both locations are great, the Port Credit location is closest to our…read morehome) We started taking our dog to the Lenworth location for puppy training. The trainers were knowledgeable, interested, and gave us some really personalized tips and tricks for how to deal with the most stubborn dog I know! We are planning on continuing with their obedience training in Port Credit - in just 4 weeks of puppy foundations, we really noticed a difference in his behaviour. In addition to training, our dog LOVES daycare here at the Port Credit location. The staff say that he never lies down, and is just in seventh heaven the entire time. He comes home EXHAUSTED every time (full days and half days). I like that the staff is involved with the play time as well - they get in there and really get to know all of the dogs. I also trust that they will keep my dog safe and supervise all activities. They know all of the dogs well, and really understand how to handle all of their personalities. Only slight downsides: No play sessions during the summer! Closed on Sundays (everyone deserves a day off) Price - The price of daycare is pretty much on par with most of the other places in the area (so, not cheap), but I did pay $30 for just a bath.. not sure I'll do that again. They do a really good job with grooming though; actually listened to what we wanted. Sometimes the web cams aren't working, and all I want to do is pretend to be doing work while I watch our guy scamper around! All-in-all - such a fabulous place, with great staff and great doggy friends to be made!

From the owner: At Doggie Central, we specialize in all things dog!…read more Doggie Daycare: Indoor, off-leash daycare is available from 7 a.m. to 6 p.m. year-round, with Saturday daycare available seasonally. Let your dog make friends, play and socialize while you are at work or running errands. Dog Grooming: We offer full-service grooming for dogs of all breeds and sizes. Book your grooming appointment independently or add it to a day of daycare. We also offer a la cart nail trims, ear cleaning and tooth-brushing. Wash Station: Just need a bath? You can use our wash station to bathe your four-legged family member yourself, or have our staff do the work! Dog Training: We offer a variety of classes, including Puppy Foundations and Socialization, Basic Obedience, and specialized classes like our Junior Handlers course for kids and their dogs. Dog sport classes are also available at our Mississauga/Etobicoke location. Pet Supplies: Visit our store for recommended treats, toys, clothes, and training tools. Special Events: Book our space for your own event, or take part in our holiday parties, breed-specific "Pack Parties", and other special events. Please note, overnight boarding is now available at our Mississauga/Etobicoke location.

I've been using Barks N Rec for my dog's daycare for about a year now. There have been three or…read morefour occasions where I come in and the owner, Matt is screaming swearing throwing things etc. usually over the fact that a dog used the bathroom inside or something to do with his home renovations or something of the sort. On one occasion Matt actually called me and apologized because he was completely out of line when I came in to drop off my dog, he ended up comping my visit and the next on that occasion, because he had flown off the handle so badly that day (nothing to do with me). I had a very serious talk with him about my concern with continuing to leave my dog in his care when his temper is so bad. I did continue to bring my dog there though. Another real concern of mine was the fact that Matt smokes cigarettes and marijuana inside the daycare every day. Anybody who uses this daycare knows that because it soon as you walk in you can smell the cigarette and marijuana. I'm sure he does this only in his office but this scent travels and I don't exactly want my dog getting high or his lungs filled with cigarette smoke. There have been many occasions where Matt is so flustered and losing his temper that he tells me just go just go pay me next time because he's in the middle of losing his temper and throwing a tantrum. Today was one of those days. So when I walked in and saw none of his staff in the dog play area I proceeded to let my dog out so that I could leave after Matt had instructed me to just pay him next time, from his smoke filled office. I could tell that he was in one of his frantic moods so I just wanted to get out of there and get my dog home. When I opened the gate one of the other dogs pushed through so I did my best to get the dog back into the caged area but without knowing their name and not wanting to disturb Matt, I was having a hard time with it. Matt proceeded to run out of his office and his usual aggressive form and proceeded to yell at me for opening the gate and letting my dog out. Telling me that I disobeyed his sign that he has up. Not only did I not see his sign but my intentions were just to get my dog and go home it really wasn't that intense for him to respond by yelling and screaming in my face. This time rather than just being quiet and leaving I yelled back at him and he got very heated. I had a 6 foot something man screaming so close into my face that his spit was flying at me. My poor dog stood behind me shaking and crying because he's never seen anything like this before. I was struggling to put his leash on to get out of there because my dog wouldn't stay still and Matt proceeded to tell me that he will physically remove me from the establishment. I'm a 5'3 woman and I treat people respectfully, his behaviour was completely out of line and had I been a man I know he would not have spoken to me this way. There are several under ageco-op students who work at this daycare and I feel so bad for them because I can only imagine how they feel when Matt begins to lose control around them. Because I didn't have the greatest experience at another doggy daycare I continue to use Barks N Rec regardless of how mad behaved so much of the time when I would come in. My dog loves other dogs so much so I wanted to continue to give him that experience . This will be my last day at Barks N Rec and I can honestly say to anybody who reads this review that I would not trust Matt with my dog. He does not have the ability to control his anger and that concerns me deeply to know that he behaves like that when I'm around, imagine how he behaves when nobody is watching. I would never want to maliciously harm anyone's business or success so please know that this review is coming from a pure place of legitimate concern for the well-being of innocent animals and any human being who has to come in contact with Matt. *Just to add in a response to Matt's comments on the review I had left* I did not want to remove my dog from daycare. But I wasn't given a choice considering how Matt screamed in my face to the point he was spitting on me. Matt, you can say I refused to follow rules etc, but I didn't know your staff was in the room (if they were) as they were nowhere to be found. Maybe if you weren't too busy smoking marijuana and cigarettes in your office (I did check in with you when I got there because I didn't see anyone in the dogs room) then you could've opened the gate? I just wanted to get my dog without having to deal with your out of control temper. I could tell that you were in one of your frantic moods by how you said "get me next time" and couldn't even handle taking payment from me for the 3rd visit in a row. Yes I said a lot of good things about BNR when I first started bringing my dog there, I even referred lots of business our way... but after 3-5 episodes of you throwing things, screaming, swearing and me actually being scared to leave my dog with you, enough is enough.

After our doggie daycare Redwood Pet Resort in Milton closed down we were distraught and…read morerelentlessly we searched for a new place for our pup. Barks n' Rec had amazing reviews, so that I decided to give them a try. I filled out all the forms, sent all the required information and set up an appointment. I was very excited. I am not one to write negative reviews in fact, I am that person who just will not return. But my consciene told me otherwise. Matt initially took her in the fenced indoor play area where she was met by several running and barking dogs that were coming in from the outdoor play area. The other dogs pinned her to the fence and she was shocked, to say the least. Matt called the other dogs off and away from her and then he started his evaluation of my pup. He pulled my 2yr old Rottweiler by her scruff (the loose skin around her neck) so roughly that she YELPED loudly. Who does that to an animal?? Matt explained that doggie moms carry their pups by the scruff and she should not react as she did, but for her to YELP that loudly he was hurting her. It was intentional - to cause a reaction. To provoke an aggressive reaction from any animal is not right! He then picked her up from her behind and swung her around. She was bewildered and at this point her reaction was to growl to protect herself from her aggressor. Any animal would react that way if being bullied or feeling theatened by a stranger. He put her down and she was shocked and scared. He continued to say he needed to be certain that his employees would be safe and not get attacked by any dog. WOW! What reason would anyone treat any animal that way to begin with? She has been trained by an amazing trainer Eric Straetmans from (BLT) Beyond the Leash (shout out to Eric!) and has gone for an additional 4wk for off leash training. She has been to doggie daycare since she was a pup and has never, ever shown any signs of aggression. She is an obedient, sweet, dog whose only purpose is to please. She is a "Gentle Giant." I still don't understand why Matt would test her in such a manner?! The dogs that attend his facility are supposed to be well mannered and would not engage in rough, aggressive behaviour. Why did he assume that my dog would be the aggressor....to provoke her to get a reaction so that his employees would be able to remove her from a hostile situation -because she is a rotweiller? Does he not like this breed or was he just having an off day? I hope he was just having an off day. He actually suggested I bring her to their, "Open Play" evenings to socialize her. And that he would test her again in a month or so. I was not impressed. I was shocked with the whole ordeal and I am sorry to say, I will not be recommending Barks n' Rec to anyone. My dog has never been handled that way and I assure you she will never be handled that way again by Matt or anyone else!

We could not be happier with Doggy Steps. Our dog goes out for play time two or three days a week…read moreand he always comes back happy and tred He is well socialized with these session. We live in a place with no fenced in area so these play days are very healthy for him. WE also feel that he is safe and well cared for whwn we travel and on his playdates. Highly recommend their services

I can't express enough how great this team is and highly recommend using them. They treat my Lola…read moreas if she was their own. Lola gets so excited to see them. Without a doubt don't think twice about hiring them

There's always a smile when I walk into the store and the staff and owner, Andrew, are extremely…read morehelpful. I buy 48lbs of frozen fresh meat for our Doberman every 3 weeks which is more than I like to carry at 78. The girls are always happy to load it into my car. Luckily I have a son that can unload it at home. I really can't understand the negative comment from 5 months ago. There must have been some sort of total misunderstanding. I just don't see the people that I talk to at Tail Blazers being like that. Thank you guys.

WARNING!! DO NOT go to this store!! All they do is belittle and tell my Mother, whom has dementia…read morethat she is rude to her staff and they are afraid when she comes into the store (as per owner) I called to make a complaint as the owner upset my Mother to the point of tears! Horrible customer service! Horrible attitudes! And no stock! Will NEVER return as a 5 year customer. #dontgo #seniorsbeware!! Wish I could give zero rating!!!

Port Credit store on Lakeshore was terrible for customer service. I brought in a manufacturer…read morecoupon that stated it is for breeders to give to the owners of their new puppies, and the clerk called the owner who refused to honour it. She literally said she didn't care if I never came back or gave a bad review. Sorry I wasted my time but shocked too because pet people are usually the nicest and most loving folks. This owner was cold and rude. So I just hopped down the street to PetSmart and the coupon was no issue whatsoever, all in stride.

I've been coming to Pet Valu for a while now since it's so close to home. I love the atmosphere and…read morelook of the store. It has a more "home" feel than if you would go to Petsmart which feels like a huge corporate just trying to get your money. The staff have always been super helpful and friendly. You can tell they really love their jobs and working with pets! I booked my first grooming appointment with my dog (Chow Chow) yesterday and it couldn't have gone better. I was scared that my dog would give them a hard time because PetSmart will no longer groom him because of his "behaviour". So right before my appointment at PetValu, I gave the groomer a heads up that my dog might growl/bark because that's what I was told from PetSmart. I bought a bag of treats for her to give him throughout the grooming appointment to calm him down just in case. When I came to pick him up 3 hours later, she had nothing but good things to say! He didn't bark or growl at all, and didn't need to be muzzled. She only gave him treats at the end because he was well behaved throughout the whole appointment. I guess all his previous bad behaviour just came because he didn't have a gentle groomer? Either way, I have found my new groomer at PetValu!! (The price is much more affordable too!). Definitely recommend coming to this store. They also host a lot of events throughout the year, and have kittens/cats up for adoption.