1. Team Popp Dental

    1. Team Popp Dental

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    Chattanooga, TN

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    Team Popp Dental

    3.9 (7 reviews)
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    7 years ago

    Great service, my kiddos love Colton! He pulled 2 teeth with my daughter and called that evening to check on her, so sweet!

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    Clay P Goins, DDS

    Clay P Goins, DDS

    3.4(13 reviews)
    0.1 mi

    Yesterday, my husband took our kids to the dentist, where they have been patients for close to 5…read moreyears. However, our daughter had become increasingly anxious about going and no longer enjoyed it., which is understandable since going to the dentist isn't fun for most people. At the dentist's office, parents aren't allowed to accompany their kids during appointments (which I wasn't a fan of). Nonetheless, since our older son was with her, we decided to go along with it. Our daughter voiced her concerns about getting fluoride treatment due to its taste and texture making her feel sick; therefore as her parents, we made an informed decision not get it this time around. Upon arrival, my husband checked in both children and let them know that our daughter wouldn't be receiving fluoride treatment. They took the kids back to begin their cleaning. At some point the hygientist tells the dentist that we declined the fluoride treatment for our daughter and why, he tells her to see if she will try a different fluoride but NOONE came out to talk to my husband to see if that would be ok (MISTAKE #1) the hygienist then asks my daughter if she will try this other fluoride, she says no. The hygienist then continues to try to talk her into it and pursued her which is then causing her to get upset, rightfully so. When her attempts fail she gets the other hygienist to make an attempt so now there are 2 adult women trying to convince a child to try something that her father had said no to and that she had said no to ( MISTAKE #2) all of this caused our son anger and he finally spoke up and said "she said no. Stop" only then did they stop and one of them looks at our son and says "I'm sorry don't be mad at me" and then asks "is your sister just sensitive" upon bringing the kids out they simply tell my husband that they asked our daughter if she wanted to try the other fluoride and she got upset so they didn't do it the rest wasnt learned until later when our son told us what really happened. When I found out about this, the office was already closed so I called first thing this morning to voice my concerns and let them know I was pulling my kids from that dentist because of it. The office manager was very apologetic and assured me she'd discuss this with everyone and asked if I'd be ok with the Dentist calling me. I said yes. The dentist later calls me but honestly did not help the situation. Though he did apologize it felt like he also tried to justify the incident by comparing it to when parents get their kids to try vegetables because it's good for them and also told me how great his hygienist are. I told him we wouldn't be back because of the situation which also doesn't seem like it will be addressed. The dentist then tells me if we ever need to come back in the future they would be happy to take care of us and I don't need to feel embarrassed. It was at this moment where I just ended the call. I say all of this to say when a child says No regarding their body in anyway at all that's final the conversation ends there. Period.

    Wow - What a great experience. From initial scheduling from the moment we walked in, the entire…read morestaff was wonderful. My kids were excited to be there (the office setup is perfect for kids). The entire staff was patient, and Dr. Clay was very thorough and informative. Highly recommend​ for kids.

    Photos
    Clay P Goins, DDS - Pediatric Dental Logo

    Pediatric Dental Logo

    Clay P Goins, DDS
    Clay P Goins, DDS

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    Dean Walker, DDS MS

    Dean Walker, DDS MS

    3.0(6 reviews)
    0.1 mi

    Before today I really did like Dr Walker and his staff! However after today I would not recommend…read morethem! At the end of July 2025, my 4yr old grandson had caps put on his front teeth by Dr Walker! Thursday November 20, 2025 my daughter called b/c he woke up with an abscess above one of said capped teeth, my daughter sent pictures and they deemed it an abscess, called him in an antibiotic and said they would give him a drs note for Thursday, when we come to the appointment Monday! Well no note!! We were not seen in office Thursday, note policy! Even though they saw how bad it was today, after calling in antibiotics on Thursday! (They didn't have an earlier appointment) Had to go to an oral surgeon to get it removed today! Should the tooth not have been removed in the first place????

    I was shocked and appalled at Dr. Walker's lack of empathy and patience with my 6 year old…read moredaughter. I was covertly shamed when I refused to forcibly hold my daughter down just so he could look at her teeth. He became visibly irritated and by the time I calmed her down he refused to see us. Mind you, this all took place over a span of about 15 minutes in which he was very much being paid. I honestly cannot understand why this person has chosen to work with children in any capacity, let alone something so personal as dentistry. If your child is sensitive or nervous or has any special needs whatsoever, I highly recommend that you find another dentist unless you want to completely waste your time and leave with a traumatized child.

    Photos
    Dean Walker, DDS MS - Diaper changing and nursing room.

    Diaper changing and nursing room.

    Dean Walker, DDS MS - Coloring table

    Coloring table

    Dean Walker, DDS MS - Games to entertain

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    Games to entertain

    Team Popp Dental - orthodontists - Updated September 2026

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