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    Team Select Home Care

    2.3 (3 reviews)
    Closed 8:00 am - 4:30 pm

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    11 years ago

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    9 years ago

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    9 years ago

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    Colorado CareAssist - Caregiver with Client

    Colorado CareAssist

    2.3(3 reviews)
    1.0 mi

    Stay clear of this company. Their non communication, lack of caring, and failure to show up are…read moreunconscionable. We have a weekly schedule for light housekeeping and general upkeep as well as welfare check-in. During the 4 months they have been employed there have been more than 7 times when they were late with no calls or just failed to show up at all. While my father is 85, he is in generally good physical condition and very mentally alert. We hired them to do the chores that he physically has a hard time doing and to let me know if there is anything I should be aware of if his condition changes since I live in Scottsdale and am only able to visit every 6 to 8 weeks. When speaking with the owners, they are not on the same page. David is completely oblivious to his companies business. The office staff either does not pass messages to them or they just choose to ignore them. It is a good thing that nothing bad has happened while they were scheduled and did not show or make any notice of their inability to properly schedule. I will be filing formal complaints with the regulatory agencies regarding these unfortunate circumstances.

    Be careful. Shawn Heer is not a Certified Senior Advisor. I have confirmed that he is not…read morecredentialed, therefore the Society of Certified Senior Advisors has no jurisdiction regarding his practice. He has been asked to remove the CSA logo from the companies website. I am concerned why a home health care agency and Mr. Heer would sign a statement changing my mother's will and secondary power of attorney. My mother was unable to make these decisions for herself. Her house is being sold and his employee is living in my mother's home even though she no longer cares for her. She has now been relocated to his assisted living facility. I do not believe this is an appropriate level of care considering my mother is bedridden requiring a much higher level of care. Multiple poor reviews. There are professional and possible unethical practices being reviewed

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    Touching Hearts at Home Denver Metro - Providing healthy nutrition and hydration to our clients daily.

    Touching Hearts at Home Denver Metro

    4.0(8 reviews)
    49.6 mi

    You can most definitely tell this is a up & coming newer company…read more I tried to go through the notion with them. But Lucerito "Lucy" Dominquez is by far the rudest person, to know she's a reflection of the company is stomach turning to say the least! I initially called in for my Saturday 1/10 & Sunday 1/11 shifts on Thursday 1/8 due to my vehicle catching fire. Although my replacement parts arrived early on Thursday 1/8/26 I wasn't going to have my vehicle repaired in time. To have Kelly from the office call me back Friday 1/9/26 and state they're extremely short staffed, can't find anyone to cover my shifts and need me to be there. She then expressed she'd see about getting me an Uber & call me back. No call back ever happened. So I called around 5:07pm Friday 1/9 after I got off my full time job to see what's going on. Since my Saturday shift started at 7am. I spoke to Lucy who stated she'd call me back once she finds the email explaining the details of the game plan for my shift. I never received a call back, text, email, etc. I go to bed & don't think anything about my shift since I initially called in and have the supporting documents. She calls & wakes me up this morning Saturday 1/10/26 at 6:13am with an attitude talking about to call the office & let her know when I'm ready to head to work, so they can order an Uber for me. I reminded her again, even though she's apart of scheduling that my shift starts at 7am and she said she'd call me back last night & never did. Then with an attitude she states I NEED to make my shift! I re-explain the whole situation to her & tell her I don't need her attitude first thing in the morning, especially since she just woke me up and my shift is suppose to start at 7am. Also to remember this is my part time job & they need me due to them being short staffed. So she can save her attitude especially since she just woke me up & its too early in the morning. She snaps back, I tell her how about this I quit, have nice day and hung up! Y'all wonder why you're so short staffed though???

    The team at Touching Hearts is outstanding. Erica is easy to work with and they are available…read moreimmediately to help with staffing care for patients that need more support at home. I recommend Touching hearts to any family looking for additional care for their elderly loved one

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    Touching Hearts at Home Denver Metro - Assistance with Transfers and Mobility

    Assistance with Transfers and Mobility

    Touching Hearts at Home Denver Metro - Providing diet specific meals.

    Providing diet specific meals.

    Touching Hearts at Home Denver Metro - Companionship is at the heart of what we do and offer at Touching Hearts at Home

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    Companionship is at the heart of what we do and offer at Touching Hearts at Home

    Total Care Connections

    Total Care Connections

    3.7(11 reviews)
    2.0 mi

    Melanie was truly exceptional as the intake liaison for my dad and stepmom's home care. From the…read morebeginning, she took the time to really understand our situation and was incredibly accurate in identifying what needed to be addressed. She has great insight and the care plan she created felt thoughtful, thorough, and truly tailored to them. Her communication was outstanding. Melanie was always quick to respond, easy to reach, and continued to check in to make sure everything was going smoothly. During a stressful time for our family, that level of support meant so much. She also recommended an amazing caregiver for us, Shamia, who has been wonderful. Shamia is kind, patient, and attentive to my dad and stepmom's needs, and they absolutely love her. We feel incredibly lucky to have been matched with someone so caring and such a great fit. We are so grateful for Total Care Connections and would recommend them everyday without hesitation.

    the reason for my bad review of them is because my office experience was bad. The intake was super…read morethe sales sold me on Total Care that they were so good, boy was that a load of BS. Right now, I have two different care givers and I went the emergency room and was told that my personal caregiver could not go with me because it was too far and was told if I could drive myself then I could walk in alone that if I needed help there were nurses, guess they have not been to emergency ever, there is more security than nurses. The caregivers are only allowed to go only 10 miles away from my home. 5 miles to the store and 5 miles back NOT COOL this is when I need the most help, they tell me they will tell their boss it is still not resolved, and the caregivers can go farther if I pay for extra gas, so that is WRONG. the caregiving is good, but my care plan is awful so watch out for some of this they will tell you how great they are, but they have their bad points am very upset with them about this.

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    Total Care Connections
    Total Care Connections
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    Right at Home

    Right at Home

    3.7(3 reviews)
    4.4 mi

    My Mom is 92 years old. Started services with Right at Home Colorado Springs, CO on January 16,…read more2026. Prior to the first caregiver appointment, Right at Home required a security deposit in the amount equal to the cost of the first appointment. They did not provide any materials so I asked what this amount is for? The explanation was vague at best. The first caregiver was 18 minutes late and Mom was billed for the full amount. It took my oversight to contact Nathan Mast JR Branch Director to get the first bill resolved. Since then, various caregivers were either late or complete No Shows and No Calls. Right at Home informed us they also provide a caregiver through the "Pocket RN" program which is paid by Medicare. We signed up for the self paid caregiver plan along with the Pocket RN. This created a total disconnect when it came to billing. I communicated the numerous issues with the crossed billing between the 2 programs with Nathan Mast Jr., Melanie Rice, Operations Manager and others. It took over 2 months to get billing issues resolved due to the incompetence of their administration with continued excuses such as, "We are new to the Pocket RN Program. At one point they even charged my Mom $1.20 in interest when she clearly had the necessary funds to pay her obligations in her bank account. Upon informing them we no longer desire to continue with their disappointing services on June 10, it took until June 24 to receive the security deposit refund after contacting TJ Henley Co-owner in which I had to drive to their location to pick up a check. Do not be fooled by their website or bios. Steve M

    This service is fantastic. We used Gentle Shephard for a week's 24-hour care for my mom while I was…read moreaway. The night people snored in her room, did not turn her, slept on the floor. Every single caregiver from Right at Home is personable, professional, and helpful in the bedside care of my mother. I highly recommend them.

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    Right at Home
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    Benefit Health Care

    Benefit Health Care

    5.0(5 reviews)
    3.2 mi

    Search Modes and Refinements…read more News Shopping Images Maps Videos Books Flights Finance Search Results Benefit Health Care 5.0(110) Home health care service in Colorado Springs, ColoradoClosed 4+ Overview Reviews Services From this place Photos About Main Results Reviews from the web 4/5SeniorCare.com · 20 votes Google review summary 5.0 (110) 54321 Reviews All PT30 exercises14 chase11 hip replacement10 +6 Sort by Most relevant Newest Highest Lowest Janell Sinclair 10 reviews just now NEW Ben, the owner, is the therapist that worked with me. Ben made me feel comfortable and confident with the care he gave me. He allowed my family to ask questions. Ben made me feel like i was his only patient. He was never rushed with my ... More Teal Lowman-Rogers 17 reviews 6 months ago After a left total knee replacement in May of 2022 , I was blessed with being given this company to care for my rehabilitation from surgery, in home. Look no further, as they are the VERY BEST!! Not only were they completely informative, ... More Benefit Health Care (Owner) 5 months ago Thank you so much for the review, Teal! We are so grateful to have amazing patients like you! Brittany Starcher 1 review a month ago I am truly grateful for Benefit Health Care!! They were prompt starting my Physical Therapy upon my return home with genuine care and attention! Every day my AWESOME PT therapist Thursday showed up with sincerity and positivity, providing ... More Mitch Bolton 1 review 7 months ago The team from Benefit Home Health was wonderful. After 3 weeks in the hospital (thanks Covid) I needed a good team to get back to work. Stacy handled most of my PT wonderfully, Kayleigh my OT was so helpful and set goals for me. Their ... More Benefit Health Care (Owner) 7 months ago Thank you so much for the review, Mitch! We were so glad you were able to make such wonderful progress!

    I am giving Benefit Home Health a great review primarily for two reasons, Kristine, my nurse &…read moreBrett, my PT. Kristine is reliable, helpful, professional & kind. She has a calming presence which is just what I needed during a stressful post-op recovery. Brett is dependable, patient & encouraging. The only ding I'd give to Benefit was some problems with on-call phone service.

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    Team Select Home Care - homehealthcare - Updated August 2026

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