Rude, classist, and highly disrespectful. Clearly, service is only pleasant if you are an old white…read moreman, anyone else gets the ire of the employees, especially that horrid Oran man. We walked in with the intention to shop, but clearly since we did not fit the image of his preferred demographic, we were ignored, dismissed, and stared at excessively. We left without much further ado, went to go get coffee across the street, and when we returned, he was standing outside, taking pictures of our license plates and shouting at us from across the lot. We were quite literally leaving, and yet he was practically chasing our car with his phone. Overall a terrible experience, from start all the way to finish.

I recently needed to update my wardrobe for a series of business trips where I need to make a good…read moreimpression. I don't particularly enjoy buying clothes. I have no real interest in style or fashion so I tend to feel uninformed and at a disadvantage. However, this was a great experience. Seth Chartier was immediately fully engaged in the project. There was no up-sell and no sales pressure, just a genuine and knowledgeable effort to convert my requirements and preferences into exactly what I needed. It was a perfect mix of system, judgement, and tact. I really appreciated the way he coordinated the entire process from selection, alterations, pick-up, and the interface with shoes and belts which is a different department. A special mention to Thelis who helped me select the best-looking leather shoes I've ever owned. Near the end, the owner came out just to introduce himself. O'Connors is a case-study in how a business can successfully use superior service and quality to build loyalty. It doesn't always have to be about price. You just won't find what I received on Amazon.

Time for another quickie:…read more -Tons of shoes - Tons of styles - 40-70% off clothing - Airmiles - Attentive Service Any Questions?

I used to buy all my shoes at Payless, but of course cheap price = cheap quality. None of my shoes…read morelasted long. Bought a few shoes from Aldo and they hurt like hell. Then I discovered this lovely company a number of years back and now a good 80% of my shoe collection comes from here. Huge selection of not only styles but brands as well. Amazing customer service. Great price for a great quality. I also give the company major props for a superb points system, and for not bombarding me with daily e-mails. This location is in a great little area as well. I've got to give major props to the sales people. I was trying on winter boots recently, grabbed a pair I liked, and moved on to look at other shoes not realizing I left my mitts behind. Sales girl recognized them as mine and instantly came over to give them back. I look forward to many more years of shopping here and seeing what they have to offer.

Gord's Running Store was great, but what really stood out was the man who helped me. He was…read moreincredibly knowledgeable, patient, and genuinely focused on finding the right fit for me rather than just selling a pair of shoes. His advice felt honest and personal, and he made the whole experience easy. The pair of shoes I bought are definitely the right ones for me!!

Awesome store and great customer service. David was very friendly, knowledgeable, and helpful!read more

Here is shoe store that I never want to go back to... and that's saying a lot because I LOVE shoes…read more The saleslady there was so rude and dismissive of me, I was almost offended. She didn't offer a hand or ask if I needed anything. In fact, she came out of the back when I came in, stood there for a moment, and then went immediately to the back again. I don't know what her deal was, but it was very unprofessional. I'll admit that they had some really nice shoes there, but I couldn't even believe the prices! They were waaay over-priced for what they were. I saw some flats there, which barely consisted of anything, that were still $115. Does that seem ridiculous to anyone else? Even the baby shoes were $60. Not only were the prices outrageous, but the selection wasn't that wide. They had one wall full of boots and such, and a tiny stand in the middle of the place, but that was it. For the size of the store, and the amount they charge, I would expect the selection to be greater. Two thumbs way down for this snooty, expensive, not-so-great shoe store.

Disappointed in the Luna Blue shop. I bought a dress for regular price, wore it three times, then…read moresaw the seams were tearing. I left a message to ask to chat about it. No response. I'll take my dress to my seamstress to fix. Not impressed with customer service.

Three years ago, I bought a pair of work pants from them and they are reasonable in price. I still…read morehave them today still wear them to work just loving them. I need another pair. I've hunted all over the city trying to find the pair I want, I'm very picky. Warehouse one is the place to go for black, comfy pants. When shopping in the store, if you need anything there is someone there to help you answer your questions.

I'd never experienced all that is Warehouse One - The Jean Store, and I can honestly tell you that…read moreit's been my loss completely. Not only does Warehouse One carry jeans, jeans and more jeans (go figure), but they carry urban, hip and extremely fashionable wear for ladies and gentlemen alike. The service was impeccable from the moment we walked in. Every person in my party (yes, including my two bodyguards) were greeted personally and any questions we had were answered with enthusiasm and professionalism. What I especially loved about this store was their BOGO sale on jeans and in addition to that, they had 50% off racks throughout the store. They carried everything from straight leg, skinny leg, boot cut, low rise, all the way to the boyfriend fit of jeans, and in addition to that, they carried belts, shirts, wallets, purses, scarves, panties and winter jackets (for $50)! The store was nice and quiet - I hate crowded stores - and I overheard one of the employees explaining that whenever they get new styles, they put the old styles on sale. Their jeans were priced at around $40/each, plus remember, buy one, get one! This store is truly a gem of a store and if you need a hot pair of jeans to accentuate that bootylicious booty - yes, I'm talking to boys and girls alike, it's time you paid these folks a visit.

This is a fairly new shoe store in Market Mall which I've only been into a couple of times…read more Every time I go in, I find something I like. They've got so many different shoes to choose from, it's actually a little overwhelming. I'd say about of the store is dedicated to ladies shoes, leaving the other for the men. I, being a woman, happen to love this fact. I like having a good variety of shoes to choose from when I'm shopping for something. For the most part I would say that the shoes are way too expensive. I mean, some of the shoes merit a high price, but others it just seems ridiculous. Most of the time the shoes are a little too expensive for me, and just pass the acceptable rate that I'll spend on a pair of shoes. A good thing is they have some pretty good sales sometimes, reaching up to 50% off, for example. I don't find the staff of this place to be all that helpful, or maybe they just don't seem that eager to be helpful. Whenever I've asked for a size, it seems like I'm asking for something so unreasonable they can't believe I've said anything. This has actually happened to me a couple of times, so I'm not just crazy. The shoes are nice, but the prices are high; the store is cool, but the workers appear rude. I can't decide if the good outweighs the bad or not...

Well, I certainly like what I see in the shoe section, but I don't feel quite the same about the…read moreemployees! Some were nice and quite pleasant, but talking to the manager is kind of a different story... She's not necessarily rude, but she just seems so disinterested in actually selling me the product! Her voice is monotone and her attitude just made me feel she wanted me to leave! Not the best for a salesperson in my opinion. Awkward! I would recommend the Chinook location over this one if you want to check this store out! More of a pleasant atmosphere and a bigger selection too! -Anne!

I did shop at Oshawa Centre. there is a woman name, Natasha she's very helpful and pleasant…read more Overall she has very good customer service and patient. I will go to Oshawa again and again because of her.

I first want to start this review with: Julian, the manager at this Browns branch, provided us with…read morea terrible experience regarding customer service. I typically buy shoes from this location for my daughter and wife. However, today I had the most annoying experience ever with their service team on returning two pairs of Hunter boots (one for my wife and one for my daughter) with my wife. First pair of boots we returned were my wife's. The service team looked at her with attitude and judgement as if she was doing something wrong by returning the boots. That return went through with no technology issues as the original transaction was with a physical credit card. The second return was for my daughters (different receipt and paid with Apple Pay), and here was the painful part. As Apple Pay (tap via iPhone) is still new to business pay and inventory systems, credit cards do not transmit their card numbers anymore to prevent 3rd party signal systems from stealing the credit data. This led to the receipt credit card number not matching my wife's credit card number when trying to return my daughters boots. The service team and manager, Julian, were freaking awful in this situation. They kept telling my wife that the receipt did not match the credit card, and policy does not allow a return when that occurs. But my wife had the receipt, showed her online bank statement to them for proof of purchase. And still push back from the service team to return the boots. I get it, it's policy. However, my wife had already returned her own pair of boots minutes before returning these boots. And now they wouldn't return the second pair. Just kept giving the same terrible response that they can't return the boots. We had to call corporate office and tell them how ridiculous the scenario was and how their store would not return our shoes. In the end, corporate called the store manager, Julian and told him to return the shoes. He did so quietly and bitterly, I could tell. So, how about trying this next time for service, since you are in the service industry. You call your corporate office, you figure out what the issue is, then you resolve the problem. It kills me that the service industry is so poorly trained nowadays, and offers such pathetic service. I'll go take our money and go buy shoes from Nordstrom going forward.

I have visited this company many many times and have always been treated quickly and with respect…read more Lately the employee "Jess" was exceptional and very friendly. Love this store. Cheerz !!!!!

This location of marks, at Crowfoot Circle,is a little smaller than the traditional store but the…read moreenthusiasm of the staff made up for it. Very nice educated staff I purchased jacket three pr boots and tons of clothes. Very helpful at checkout. They helped me with cdn tire points, gift cards and discounts. Very nice staff. Change room at front of store needs a scrub as odours of BO. Trevor helped with boots selection and was knowledgable with fitting. Glad I went the distance as the Beacon Hill location (Sarcee) was inept. Happy with my purchase and glad i went the distance to go to this store. Since I went back to spend my credits and it is one coupon per per chase no stacking. Bullshit but Morgan and Driele explained the policy politely. You don't get the policy until trying to retrieve your points.