Great place to go for PT. Very friendly and caring staff. I would highly recommend!! If you need PT…read morefor any reason don't hesitate to use Medcare Physical Therapy.

I will recommend this facility to anyone in need of physical therapy! The staff here are all…read morefriendly, down to earth and know what they're doing. They treated me like they had known me all my life when I made my first visit. I watch them with all the other patients and they are so good to them and coach them through their exercise. I will definitely request Medcare when I need therapy after back surgery in the near future. If you are in need of physical therapy, request Medcare or give them a call to schedule your appointment! You won't be disappointed.

The first time I went to FSPT was in 2019 when I had a frozen right shoulder and a Grade 2 Rotator…read moretear; I went to the South Charleston location. Jessie was assigned to work with me; he was great and helped my recovery without surgery. I could not have asked for better care and treatment. In December 2022, I had a frozen left shoulder, but the scar tissue was so bad I had to undergo shoulder manipulation to break up the scar tissue. I had the procedure on December 27, 2022 and started physical therapy that afternoon at the Saint Albans location. I live in Saint Albans, so I opted to go there since I work from home. Allie worked with me for most of my visits; Tyler performed dry needling to assist with the knots in my muscles. The employees who work there seem to really care about their patients, but I cannot say the same for the owners. The employees are always working with more than one patient at the same time, sometimes it is three or four patients at the same time. I feel this is a disservice to those who need extra care or one on one attention, particularly older patients. Most days I would forgo the tens unit and heating pad because I knew Allie was working with other patients. The owners seem to care more about money than the patients who come there for treatment. I don't know if it is legal, but they are billing for multiple patients at a time. I don't think they can give each patient quality care when they are working with multiple patients at a time. I sought out massage therapy outside FSPT because some of my range of motion was not getting better because my muscles were so tight. Massage therapy made a significant difference, but I should not have to go elsewhere for massage therapy. I should have been able to have massage therapy during my physical therapy. If the owners would hire adequate staff to work with the number of patients they have scheduled and not double, triple, or quadruple book, then patients would get the care they deserve. I will not return to FPST if I require physical therapy again. They have a great staff, but they are overworked. I have been going to physical therapy three times a week since December 2022. I also think it is unprofessional for the regional manager to come out of his office and converse with the staff, not work related, while they are working with patients; the staff should be focused on their patients. The Saint Albans location could be great if the owners cared more and hired enough staff to work with the number of patients they have scheduled, instead of their employees working with three or more people at a time.

I've been to FSPT in Teays Valley, WV, on two different occasions now. Each time was a great…read moreexperience for me. The first time was for a pinched nerve in my neck. They told me what exercises to do and they stayed right there with me. They didn't go to another patient while I was exercising. When I was done with exercises, there was massage of the area, ice and EMS. My problem was solved in a few weeks. It was such a good experience and the staff was so nice, I decided to go there again when I had my knee replaced. My knee replacement was extremely hard. The pain was absolutely excruciating. They helped me get through the pain and get my knee in working order in six weeks! Again, they were right there with me guiding and encouraging me through the exercises. Poor Tanner, I actually cried on him while trying to step up on a set of stairs. He immediately had me stop. He gave me some water, calmed me down, and let me rest while talking to me about the pain. He told me we would do the steps another day and we went on with the other exercises. This, right here, is why I will always go to FSPT. The staff is absolutely wonderful. Tanner and Jordan (the director) are both terrific people. If I ever need PT again, I'll be going to FSPT in Teays Valley. I tell all my friends how great they are :)

Skilled nursing, but the conditions were appalling…read more After being hospitalized, we had to place our mother in this facility. The bathroom, shared with another patient, was inoperable and never repaired during her stay. The room was extremely dirty, our feet stuck to the floor from the dirt. When our mother needed assistance, as she couldn't walk or get out of bed, she would repeatedly ring for help, only to wait for up to 3-4 hours for someone to come clean her. This was particularly frustrating at night when the facility was understaffed and unable to adequately care for the patients. She was supposed to be showered twice a week and in 25 days she received only 3 showers. The only positive aspect of her stay was the quality of the food provided. The staff they had tried to provide help but were so understaffed they could not care for all the patients, Corporate needs to provide staff that is needed to care for patients properly.

My mother was recently a patient in the skilled nursing/physical therapy unit at Teays Valley…read moreCenter. The goal was for her to strengthen herself in order to return home to her beloved grand-cat. She worked with physical therapy, occupational therapy and speech therapy (swallowing issues). This group of therapists were so helpful in teaching mom safety and strengthening exercises that have helped her return home. They were so encouraging to her and so supportive to me during her stay with them and she "graduated" to come home yesterday. Their employees are so friendly and offered constant encouragement for my mother and myself. They have multiple disciplines of employees that cover such a range of care and personal needs. Each employee and their roles are important for the overall success rate of improvement and healing. Of course the patient has to cooperate and be motivated. Mom was very motivated and focused on her end goal. She also formed bonds with some of the CNA's and nursing staff. There were a few issues that came up. I advised Bobbie Jordan who serves as Guest Services Director of the issues and they were quickly addressed and resolved. Staff treated my mother with kindness and dignity. I feel both are a major factors to her recovery. I would recommend this facility to others for the care and treatment of their loved ones. Thanks go out to each and every employee/staff that played a role to help her achieve her goal of returning home.

They are Racist. I had an interview. I have been working in the Medical field for over 40 years!…read moreUsually, during an interview, they hire me right on the spot! I called them the next day and they told I was a good candidate. I ask why? She told me I was not Culturally a good fit! When I ask her what she meant by that, she just went back around. I don't understand, they needed help right away? And I wasn't a good fit??? Culturally? I will get to the bottom of this! They weren't even considering me! Very upset over this nonsense!

very unprofessional & very rude, especially when you try to tell them that their shitty nurses…read morearen't doing their job properly! i wouldn't even give this company a 1 star!

This facility has essentially kidnapped my mother. First day, she falls, and they don't even call…read moreme. Then they file for Guardianship and Conservatorship behind my back (this should be illegal -- conflict of interest), and make up lies about me on the petition that falsely claim that APS found the house unfit, and that I have misappropriated funds. I filed a counter-claim but lost because it's very difficult to find a lawyer that takes Guardianship cases in the area. So she's been there for over a year now because of all this legal stuff. Now the worst part of this arrangement by far is that she is being forced to share a toilet with two male residents. This is practically an open invitation to sexual abuse, with my mother having Dementia and being given medications that make her drowsy. Never mind the fact that even prison inmates don't have to share their toilets with the next cell over. Also, after all this time, she's still in a wheelchair. They didn't give her a walker even though she is prone to falling. I had to take her one. It never gets moved, and she still has as much trouble walking as she did 10 months ago, so I do not believe she is getting the physical therapy she needs. They appear to want their residents to abandon their legs and embrace the wheelchair because that makes it easier to control them, and complicates attempts to discharge them since no one with stairs can take them home. In contrast, Cedar Ridge had her up and walking within a week. They also have no chairs in the rooms, nor room for them, because they are cramming two people into rooms made for one. That's not only bad for visitors, it also means the residents spend more time laying down, and are therefore at a greater risk of developing blood clots due to inactivity. Social Distancing is likewise impossible because the rooms are too small to place the beds 6 feet apart. Thus the place is a super spreader and every resident gets exposed to every bug that is going around. Oddly enough, when you tell APS about that, they say it's happening at every facility. So, they're all garbage? That's no excuse. That just makes my case that she would be better off at home if you ask me. The staff are a bunch of sexist bigots and hypocrites as well. On March 13th I complained to the receptionist about the "sh**ty" cable, and they said that I was not allowed to use profanity because it might offend the residents. OK, for one thing, no one is holding a gun to these people's heads and forcing them to stand up there next to the front desk for one thing. If they don't like the conversation, they are free to go somewhere else. For another, I then proceed to go into the Lunch Room where they are showing a movie (on a relatively small TV at that with no external speakers -- should be using a projector and sound bar with a remote sub at the very least, if not a full 7.1 audio setup), because my mother is in there watching it. The movie they were showing was "Grown Ups" for whatever reason. Now it's bad enough that they're showing a crappy 6.0 movie (for reference, even that barrel-scraping cash grab "Baseketball" got a 6.5). But as I was waking out of the room to go to work, Rob Schneider suddenly burst out the phrase "That poultice sh** doesn't work, it never worked, put some alcohol on this b***h." So, they weren't worried about the residents getting offended when Rob Schneider said profanity, just when I said it. Hypocrisy at it's finest. And this proves that they were just trying to boss me around for the sake thereof. Which if you look up the staff, will come as no surprise. They are all female. The only occurrence in the entire Huntington-Charleston area. The staff is entirely comprised of man-hating feminazi bigots. Now it makes sense. They get off on bossing men around for ego trips. And they always use "it's for the residents" as their rallying cry. Ironic considering how little care they show for their quality of life. So, the other day I was visiting with her and watching a show with her by hooking a phone up to her TV (which looks like a dumpster rescue from about 15 years ago, and doesn't even have zoom functionality, thus the snowy analog cable that's been split 100+ times to avoid purchasing multiple accounts gets side-barred AND letter-boxed, rendering a full 25% of the screen useless), and she was having difficulty concentrating on the show and seemed to be slipping into a catatonic state. I told the nurses that I thought they gave her too much. So, the next day while I'm visiting, they have the Sheriff's Department show up and throw me out of the place on some made-up accusations of being disrespectful or whatever. Apparently they don't want me to see what is going on there anymore. Probably because I refused to sign the Arbitration form. Maybe they're selling sex with her to those two males she shares a toilet with. It wouldn't surprise me. All they seem to care about is money, not the well-being of the residents.

We paid for a month but my mother n law got out after just a few days back in March 2024 and we are…read morestill waiting for my refund. My wife has been given the run around by the corporate office and the facility both and lied to. A few of the girls that worked there were really nice but the food was awful for older people to eat and no place for patients to sit except a wheelchair or the bed. My mother n law would enjoyed a chair of some kind to sit in but no room in the tiny rooms. She was never able to sit in comfort the whole time she was there. The rooms should be for a single patient not 2 people.

Something is not right here. I walked in one day after getting my nails done in the same plaza and…read morethe lady working wouldn't schedule my appointment. I called today and scheduled for 6pm. When I arrived, she told me that I had not called to schedule and didn't offer to schedule me for another time. She just hurried me out the door. What is going on here? This does not seem like a legitimate business.

I was very confused, about 20 minutes into my massage the lady who must manage or own the spa came…read morein and replaced the massage therapist that was giving me my massage. I paid for an hour and only received 30 minutes. She rushed me out and said they were to busy and would add time to my next massage. As I said I was very confused and upset over this. They value someone else's time and money over mine. They should of refunded my money, or at least haft of it. They make you pay upfront. Terrible way to treat a good tipper. Very poor customer service!!!