Avoid this company. They make appointments and don't show up or call. If you tell them there is a…read moreproblem with their work, they deny it.

From the owner: Best Way Roofing LLC strives to exceed the expectations of our customers. As a company, we take…read morepride in our quality of work, responsiveness, and competitive pricing. With over 14 years of experience, we have the expertise that any customer will need when deciding on what products and the procedure they should use on their roof. Our goal is to provide you, the customer, with the best service and roof possible. Best Way Roofing and Siding is based in Waterbury, but we are willing to travel far if it means that the customer receives the best service possible. Please call to schedule an appointment for a free estimate through one of our representatives. This representative will work with you on the price and help with any other services you need, as we heavily value the relationships we build with our clients. At the end of the appointment, the representative will provide the customer with a copy of an estimate that they can hold onto.

Iván came to assess my home needs. He is very professional, thorough and has a great disposition. I…read morehired him for the siding and gutters.

They did a great job on my roof demoing the old roof and installing the new roof in only a day…read morewhich really surprised me. Having a roof done is crazy expensive now but this roofer beat out the local competition by price and really seemed professional. I think this is the go to roofer to use in the Hartford area.

JD was amazing at answering questions and making sure the project was done expertly. If you need…read moreany roofing projects he's the guy to see.

My family and I are really glad we went with Pinnacle for both a siding and a roofing project. We…read morehave an older home that was in dire need of exterior work, and we're truly blown away by the finished results. Every step of the process from the estimate through to completion was handled with honesty, courtesy, excellent communication, and an obvious commitment to high quality work. All of our questions and concerns were answered and addressed thoughtfully and with attention to detail. It really felt like a collaborative process. JD and his crews are true professionals

Highly recommend America Quality Roofing and Siding. Jose is incredibly responsive, makes the…read moreinsurance process completely hassle-free, and truly stands behind the quality of his work. 5/5 Stars - Highly Professional and Phenomenal Long-Term Support I had an excellent experience working with America Quality Roofing and Siding. From the very start, Jose was incredibly responsive, always quick to answer questions and keep me updated throughout the project. Navigating insurance claims can be a massive headache, but Jose made working with the insurance company much easier, handling the details and taking the stress off my plate. What truly sets this business apart is how Jose stands behind his work long-term. Even 15 months after the initial installation, I reached out about an issue with the gutters, and he helped me resolve it quickly and without any hesitation. If you want a contractor who is honest, dependable, and supports their clients long after the job is paid for, look no further than Jose and his team.

This guy came to me and gave estimate, sent me contracts and I signed…read more Later he disappeared never show up , just wasting my time but I am glad I found better people with more reasonable price. He is not responsive nor professional . This is not the way you treat customers Never again this guy

They completely trashed my garden. No one was there to answer, or even anyone in charge. They…read morekilled my garden flowers, stepped all over my plants to remove large pieces of asphalt and aluminum trimmings debris thrown from the roof. They destroyed a mature eight year old 5' high Hydrangea bush by my front door. Surprise surprise, as I am writing this, yet another large empty box of roofing material has just been thrown and falls right by my bedroom window. The video shows my broken Hydrangea being shoved with the rest of garbage they trashed my patio with. Shingles were hung over the trees, an awful site. This is unbelievably surreal and negative experience. I guess They pick up these men on the side of the road on the way to your home. No one to answer for what they do, no one cared. Do not waste your money.

After getting a few prices this company was not the Cheapest option but I hired them anyway. Glad I…read moredid. They were quick to reply and give an estimate. Afterwords, they were understanding and quick to add me to their busy schedule. The onsite team were professional and hard working. They did find additional work that was needed and requested that I review the added work with the added price. Glad I was there to see they were truthful and boy I'm glad I followed their advice. All said and done they serviced my home and were neat. The cleanup was also amazing. But please understand that all said and done no matter how clean and neat the service is there is and will be some minor things left behind. Like a nail or two maybe some unseen gutter clips. This is expected and I'm glad I hired this company. I strongly recommend them for your household needs. I'm certainly going to call them to see if they go into the city area for any work if my mom's house needs any repairs. It's worth it to ask.

I had DiGiorgi install my roof 15 years ago, it was a little more expensive at the time. I have…read morehad three issues none of which were their fault - they involved a leak and moss - and no questions asked they have come out and fixed a boot and cleaned the roof. I will absolutely be calling them for my siding and if I ever need a roof again.

They stand by their work, and if you aren't happy, they keep coming back and fixing until you are…read morehappy. It's rare to find a company with both quality products, but such care for their reputations. They replaced windows, sliding doors, our siding and gutters. Then they built a spacious enclosed porch. Same standard for everything: they keep working until the customer is happy.

Antonio and his crew hit it out of the park. Home run. 3 1/2 weeks. Built us the most beautiful…read morescreen porch of our dreams. They were fast, efficient, polite, extremely hard-working, professional and cared about the job. We didn't even need an architect, just a handshake. We all knew what we needed to build and worked together. It was an amazing experience. I would recommend Antonio and Northland and his crew to anyone, anytime. Thank you very much, Antonio.

If I am working with a contractor on something as important as a roof, I would expect that the…read morecompany care about the results and, if there are issues with their product later on, they would respond and care even more. Antonio felt as if he could bully, intimidate me into removing a negative review because I felt that he wasn't providing adequate service. I can attest to the fact that Antonio is NOT customer service oriented and should never interact with customers because his doing so will definitely hurt a company that really has good values, reputation and that is growing financially. As a result of Antonio's antics, I ended up writing negative reviews and even contacting the BBB to file a complaint. I thought that Antonio was the only person who could address the problem but was I so wrong. Robert contacted me on Friday, September 1, and I could tell that he was very concerned about what was happening with my roof and ceilings. He showed up on Saturday morning, with his crew, and he actually walked through my kitchen, upstairs bedroom and the attic space, reviewed the video and the photo's that were taken, and even did the water hose test. Very thorough because he actually cared and wanted to find out what the problem was. He listened to me, and for that alone, I was appreciative. He wasn't condescending, he was patient, kind and caring and thorough. He didn't treat me like I was an idiot simply because I was not a roofer. I even had to leave for a scheduled meeting and I was absolutely comfortable leaving him and his crew at my home with my kids, and of course my neighbor. He followed up, told me the next steps, scheduled the time and they showed up. No changes, now showing up when they wanted to, and a very detailed, step by step project. On Tuesday, two of his contractors showed up, and from the moment they met me, he knew my name and they were so polite, and clean, they knew their stuff. I didn't expect all that was done but after they cut through the roof, he showed me the water stains on the wood but everything was dry, then they replaced the ceiling in the kitchen and painted my entire ceiling. In addition, they went to my son's room and replaced the rotted wood wall panel that was molded, and painted it too! This was way more than I expected. Those two guys worked hard, and until they were finished. I tried to buy them lunch but they were so humble. We are praying that the leaks are all fixed (none so far) and, if anything does happen again, I know that I can reach our to Robert and He will be there! I will always contact Robert for any issues, new jobs or projects that I may have, even for my company as I am a property manager and will float their company around my company. Northland, please take this advice, Robert should be the face of the company. His customer service is outstanding and soothing. Our interaction on the phone and in person was so easy and pleasant that I almost forgot about the issues I had with Antonio. I can move on now, and trust Northland because of Robert and his crew. From me (Angel) and my kids, Alvin, Anika and Amora, You're the BEST, Robert! Thank you soooooo verrrrry muuuuch!