Servicer did not come to scheduled appointment and phone calls with them always included children…read moretalking in the background as if it were a daycare. Also, there was a lack of follow up and I had to continuously call them to get answers.

From the owner: At neohome appliance repair solution, we offer flexible offer flexible scheduling and same day…read moreservice, so you can get your appliances fixed quickly and easily, without having to take time off work or disrupt your daily routine we also offer online quotation and online booking.

Knowledgeable and professional! I would recommend this technician very highly. Great experienc!read more

If I could give zero stars I would. This is the WORST company that to deal with. Our home warranty…read morecompany chose them to come out and fix our AC unit which went out about a month ago. All we ever got was the run around. the first technician came without notice didn't ring bell and left without us knowing we scheduled another appointment and they came out a week later and said they'd order the part to fix the unit which was about 2 weeks ago no communication with us as far as what the plan was. Then another appointment today and the technician never showed this is the second time this has happened. Please avoid them with all cost. As far as our Home Warranty they will no longer do business with them cause this makes absolutely no sense the way these people played in our faces. Then you can't never seem to talk to a Live person all they have is this virtual machine this whole situation just pissed me off. We have elderly people and children in the home and have been going through heat advisory left and right and to be sitting at home with no AC is not right at all.

Had horrible experience with Scales Appliance Heating and Air(901-6263074). They came to repair my…read morerefrigerator and charged me crazy fee but the repair didn't work at all. I had to buy a new fridge after paying them huge "repair " fee. I contacted them right after the "repair " and they promised to refund me partially but then refused to answer my phone anymore. Very dishonest, please avoid it if you can.

From the owner: At Scales Appliance Heating & Air, we are more than just a repair service—we are a small,…read morefamily-owned business that treats every customer like a neighbor. We provide both appliance repair and HVAC services, so you don’t have to call multiple companies to keep your home running smoothly. What sets us apart: *Personal Service:* You deal directly with the owner, not a big corporation. *Variety of Services:* We service everything from refrigerators and ovens to heating and cooling systems. *Extra Care:* We also offer dryer vent cleaning—something most companies overlook. *Honest & Reliable:* We pride ourselves on fair pricing and honest recommendations. *Local & Family-Run:* Supporting us means supporting your community. When you choose us, you’re selecting quality work, personal attention, and a team that truly cares about your comfort.tion, and a team that truly cares about your comfort.

My washer developed a small leak. After consulting Yelp I decided to go with Appliance Rescue…read moreRepair (ARR). I am very glad I did. After dealing with the insurance company for nearly 2 weeks I was just about running out of clean clothes. I contacted ARR on a Wednesday and was given an appointment the following Tuesday. I mentioned my clothing situation and asked that if something opened up I'd appreciate it. ARR said they could work me in the next day. They arrived ahead of schedule and did a thorough diagnosis of my washer. He explained the problem thoroughly. Instead of selling me some expensive fix (as I would not have known the difference) Matt told me that it likely wasn't worth fixing due to it's age but that fixing it would be expensive. He told me of an option that might work (a drip pan under the washer) that would save a lot of money. He didn't have to do that. Matt, and his assistant who's name I did not catch/remember, were very easy to work with, knowledgeable and very professional. If I have any further problems with my appliances, Appliance Rescue Repair will be the first company I will call.

Did a search for Appliance Repair Memphis and found the best company around. What a pleasure to do…read morebusiness with. They came out quick, expert diagnosis of my dryer problem and had the unit repaired in short time. Excellent communication of what the problem was and very reasonable cost. They will be my first call for any repairs in the future.

Jacob was prompt, courteous and knowledgeable. Arrived at the beginning of the service window,…read morediagnosed the dryer problem within a couple of minutes, fixed the issue (and took the time to answer my questions and concerns)! The charge was very reasonable. More important, the trust was invaluable. I will absolutely not hesitate to call them again for any appliance repair.

Service man was prompt and serviced wash machine quickly He…read morewas friendly and gave my daughter ideas on how to save money in the future

Needs to update business hours, only store in city with parts but if we don't know when we can…read morereach you I'm not sure if it even matters.

Walked in with a dryer heater. The clerk had the correct part in hand before I reached the counter!…read morePolite, kind and personable, he chatted as he removed a needed part from the old assembly and installed it on the new. Great customer service one doesn't see much anymore. I highly recommend this business!