I've taken a number of laptops, tablets, and cell phones to Dtown Tech. The quality of service has…read morealways been exceptional. Today I asked them to look at my wife's Galaxy S9. She ran an update on it and then couldn't start her phone. Dtown Tech took a look at it, determined that something caused the update to not complete. They completed the update and restarted her phone. It took just a few minutes and they didn't charge me. Those few minutes they gave me could've been spent on a billable project for them. I will always recommend Dtown Tech.

Blake really helped me out of a bind when I got a screw stuck in the back of my monitor.read more

Smooth and rapid transaction. I dropped my iMac off yesterday to increase the memory. I was…read moreinitially quoted a turn around of next Tuesday but my machine was ready today!! My drop-off was seamless. I got a call today with an estimate and about an hour later I was advised I could come pick her up. I will definitely return and I'm super glad I found them.

Terrible…read more Unfortunately this company broke my device on two separate occasions and when I contacted them for a full refund, I did not receive a response. (As a warning, if you contact this company via email and they respond via call, RECORD YOUR CALL. They will more than likely not respond to your email to avoid liability.) The first incident, their employee Mike, mentioned in the email below, completely broke my touch screen. The second incident, the owner Andre did not fix it correctly/damaged it further and now my camera doesn't work. My device was new and had no damage until they worked on it. When the device was picked up after the owner "fixed" it, he said "they don't really do computer repair, they focus on data management for large companies". If that's the case, why market yourself as a repair shop? Why are there multiple complaints about the same employee damaging multiple devices? Attached is the email I sent this company after the first incident Hello. I am writing to share my unfortunate experience with your a2b technologies staff member, Mike. "I have a Lenovo laptop in your possession that needed a replacement screw. After the service to my device, my touchscreen to my laptop no longer worked. This laptop is relatively new and is primarily used for my master's degree program courses. After receiving my laptop from Mike, I noticed that the touchscreen function was no longer working. This feature was working prior to the service. After speaking with your employee, my significant other and I returned to your business, and I explained that the function was working perfectly prior to the service. Mike was not apologetic nor did he take accountability for his mistake. He originally tried to suggest the screen may have burned out, which was not the case. This staff member also asked if the touch screen was an essential function, insinuating that he was aware that he damaged my device and chose not to disclose that information. Again, this is a relatively new laptop, and the touchscreen function was working prior to the service. We dropped the laptop off for a second time on Friday, February 27th for the damage caused by your employee to be accessed. Mike informed us that he would give us a call on Monday March 2nd. We did not receive a call until the following day. He spoke with both I and my significant other regarding the state of my device. When speaking to my significant other, Mike mumbled a comment along the lines of "yeah, we don't need to tell my boss..." Mike is not aware that his comment was heard. Mike attempted to disregard the damage he caused again prior to being reminded that there was no damage prior to the service. Once that was mentioned, he completely switched to another excuse. I then called Mike personally. When I called, I asked for contact information for a manager. It is very apparent that he did not want to give me that information because his first response was "is there anything I can help you with?" I proceeded to say "no, but I'd like to have contact information for a manager." He then said that it would just be a contact support email. I then asked for a name, and he said "Andre" and when I asked for a last name he loudly sighed. I informed him that his behavior was very unprofessional and reiterated that my screen was not damaged prior to his work. During the call, your employee proceeded to yell and speak over top of me. He refused to listen to any of my concerns and then switched to the topic of "having a breathing and nose problem" and that was his alleged reasoning behind sighing in annoyance. I don't necessarily believe that was the cause for that nor do I believe it's an excuse for the "yeah, we don't need to tell my boss..." comment either. He also made a negative comment regarding me sending an email and that it would essentially get sent to customer support..."

These guys are as good as it gets. I called them on behalf of a commercial office building with…read moreconstant tech needs in Philadelphia. JPC has done small to large projects and they've been consistently professional, helpful and fair in their pricing. In contrast, we've worked with a lot of other contractors and have seen the whole spectrum of how 'professional' contractors go. JPC is my first call because they're no b.s. And they do the job right the first time. Thanks guys.

We were referred here by another business owner who has used them and is completely satisfied…read more I have nothing but praise for the entire experience with them. Down time in a small office is a killer and they were honest about what it would take from both a financial and time commitment right from the beginning. They have a smoke free environment, unlike their competitors. They also honored the veterans discount program. They speak English and made everything very easy to understand.

Gave great advice about computer, repaired other computers for us over the years. Great service.read more

Highly recommend. It's taken me a while to write this, but our last Laptop bit the dust after the…read moreinfamous Windows 10 update. I found LiteSpeed on Yelp. My husband took the laptop to Jim. He checked it out and basically said there was Nothing he could do for us. Hard drive was fried. Would not charge us a cent! Not even for looking at the computer. My husband said he was a nice guy. Please give him your business if you're having trouble with your computer. Support small local businesses.

Nick is great to work with and very knowledgeable when it comes to phone replacement options…read more Have been using these folks at the naval base for several years now and respect the way they treat people. Highly recommend

I had a brief but very good experience here. I took a (physically) broken laptop in for a quick…read moreassessment. Nick was confident and professional in his assessment and explanation of the problem. He gave a quote and fixed a small issue for free, allowing it to run again. He seemed like he knew his stuff, and would not try to oversell you on anything. If I have any future laptop or phone issues that I cannot handle myself, I am definitely returning here.

i brought my laptop for cleaning he had it for 3 days and called and said he couldnt get my…read moremotherboard out and but could clean my fans of dust and charged me full price for incompidence

Great service. Next day turn around. Would recommend. Great small shop in Langhorne. Sells laptops…read moreand Desktop too.

Incredible that this place is in business. I dropped off my computer to be diagnosed (advertised…read moreas a free estimate) and a nice young man said he would get back to me. Unfortunately he was misled by his nasty boss and she claimed that I owed them 90.00 for their time. Also, she couldn't guarantee that they could fix it. I was told that unless I paid the 90.00 the computer was hers. SCAMMER. Do not think twice about their sevices. I moved on but am angry with myself for not not persuing legal representation. My computer and personal info was literally taken from me due to false advertising. Beware. Look for a credible company that won't touch your info or hold you hostage to their false advertising.

I don't know where the previous reviewer is coming from. But Alison, the owner of this business, is…read moreabsolutely the best. My husband and I have used her services for several years.her prices are reasonable for all she does. She will clean up and fix all your computer problems, discuss with you endlessly, and never give up. She is an expert. She just now over the phone fixed my printer problem, and is now helping my husband fix his laptop over the phone. She is closed and ready to go on vacation but she is helping us anyway. She's cheerful and unflappable. You certainly will get your money's worth. As long as you are civil. But if you are behaving like an ass, maybe you won't get quite so much love. PS. Look at the "not recommended" reviews at the bottom. They're all good!

Tony is the best. He repaired my lap tops, installed my camera security systems in my businesses…read moreand my home and is just great at being there when needed. Can't find a more competent and friendly professional.

So, I'm a computer hobbyist, definitely no expert but in all the 20 some-odd years I've been…read moredabbling with computers I've never come across an issue I couldn't solve on my own. I built my own PC from parts, for example. Recently I came across an issue that, try as I might, I could not solve. For about two weeks, I ran every test I knew of, searched the Internet for ideas, wiped and reinstalled the HD, all to no avail. Lacking options, I brought my PC into the local shop, Saba Solutions, due to it's good reviews here and elsewhere. They did not disappoint. While it did take several days, the shop was able to diagnose the issue and fix it, all the while providing daily feedback via email. It is service you will not get at the chain shops like Geek Squad. Then, when I went to pick up my newly-repaired PC, Saba charged me a price that was maybe 1/3 what I expected to pay. Don't be put off by the small storefront and utilitarian interior. This shop knows it's stuff and the price is right.