We needed some extra furniture that was stored in our basement removed. The furniture was in good…read moreshape, so we did not want it to go to a landfill. Keith was excellent to work with, he scheduled a pickup quickly, The two gentlemen who showed up were great as well. They carefully removed the items from our basement which was kind of tricky because of the turns involved and the size of the furniture. They did no damage to our house or the furniture. They showed up on time and charged us exactly what Keith quoted. We would highly recommend!

We had a great experience with Portier and John as they came to remove an out of commission…read morerefrigerator from our basement. It was tight but they removed it efficiently without damage to walls, railings or door jambs. They laid carpet like drop clothes along the entire route prior to removal. Both men were very friendly and outgoing. We highly recommend this business!

I have been working with wayne Higdon for 18 years. He helped me when I was a fledgling in business…read moreoperations having been a stay at home mom with no accounting or business experience. He was patient and non judgmental then as he is now 18 years later. His knowledge is very high in all matters of accounting and his honesty and dependability is unbeatable. Gosh, he knows the details of my companies better than anyone. I trust Wayne with all my books and accounts as if he were a close family member. That is a quality that cannot be found easy. Wayne is always there for you whenever you need his services. He is kind, has a high work ethic and very easy to work with. I am honored to have been working with him for 18 years and to give him the highest possible recommendation.

From the owner: QuickBooks accounting software setup, training, cleanup…read more Bookkeeper mentoring - Wayne helps bookkeepers transition from recordkeeper to accountant/CFO Collaborative bookkeeping service - using cloud software our team will help with tasks and reconciliations Accounting apps consulting including Gusto payroll plus benefits, MethodCRM, Bill.com or Circulus online billpay, Quotient proposal writing, AutoEntry or Docca receipt scanning, TALK Debit MasterCard, Veem and Plooto international payments, Chronobooks backup for QBO, Greenback sync for online accounts, Square, Stripe, PayPal, and various industry-specific apps

Great place to fish! It is a beautiful, well maintained club with pristine stillwater trout…read morefishing. I love to bring friends and family to learn how to fly fish. There are trophy ponds, with huge trout, and smaller, well stocked ponds that my 6 yo granddaughter loves. Something for everyone.

To quote, Limestone is "The finest stillwater fly fishing…read morein the Northeast!" Great club, great people, great fishing! Says it all. Join it and see!

I am sorry to be writing this letter but feel I have no choice. The repair work that was done on my…read moreRuth Duckworth sculpture is extremely disappointing and frankly unacceptable. I went into this with realistic expectations. I did not expect to see a completely invisible restoration, but when I finally had the opportunity to inspect the "restored" piece I was shocked by how crude the work was. The section that was reattached does not align properly with the section it had been broken off from, at the joint line they are two different heights. The wide and boldly visible bond line between the two sections is very distracting and its surface is irregular and unsightly At the edge where the two pieces connect there is an open area that's missing material. I have shown images to two longtime museum restoration experts I know and asked for their opinion. They were reluctant to critique another restorer's work but in spite of their professional reticence one said, "That this could look much better." The other restorer noted "it should have been possible to achieve a far less visible (though not invisible) joint." I came to the Williamstown Art Conservation Center after speaking with other restorers who said the size and weight of the sculpture put the job beyond their comfort zones. The poor quality of repair work displayed on the Duckworth seems to indicate that the Williamstown team should have said the same. It would have saved me a great deal of time and money as well as avoiding WACC having a very unhappy customer. Now I need to find a more knowledgeable person who will first have to undo the work the Williamstown team has done before they can improve and bring the sculpture to a presentable condition. The Williamstown Art Conservation Center has an excellent reputation, but this very disappointing repair certainly does not live up to it. Douglas Heller Heller Gallery NYC

From the owner: Williamstown Art Conservation Center is a nonprofit institution for the conservation and…read morepreservation of artworks and objects of cultural heritage. WACC provides the highest standards of professional service in all areas of treatment and consultation for museums and other nonprofit organizations as well as private institutions, businesses, and individuals throughout New England and the Northeast. WACC also co-founded and operates the Atlanta Art Conservation Center to serve institutions and individuals in the South.

I looked at their website to find out about them it's a simple website. I thought they might be…read morerelated to Samaritan Hospital. I also tried to find out about the insurance, but didn't see anything. I called up and I found out they are not connected to Samaritan Hospital. They also do not take Medicaid Medicare. I really feel like those are two things that should be at the top of their website. When I mention to the to the woman who answered the phone I got the feeling they will never update their website so I can't give them any more than two stars. If they update the website I'll remove my review.

From the owner: Samaritan Counseling Center is the largest nonprofit, interfaith counseling practice in the Capital…read moreRegion. It is a mental health safety net for people in our neighborhoods, schools, workplaces and congregations. In 2007, Samaritans professional therapists provided 12,000 sessions. This increased to 14,000 in 2008, and the number continues to grow. Since 1985, the Center has offered professional, compassionate counseling services to people in varying financial circumstances. There are few other affordable places available for people to turn to with their mental health burdens.The Centers therapists are all certified and licensed professionals, representing the disciplines of clinical social work, clinical psychology, marriage and family therapy, and pastoral counseling.

Very difficult to get a hold of my agent. I left numerous emails that also went unanswered! In…read moreaddition, they changed my life insurance policy from paycheck withdrawals to direct payments without telling me. I am very disappointed to say the least.

This one is a little awkward..As a CSEA member, I had the chance to purchase automobile insurance…read moreat a good price through this agency. They referred me to a company named Plymouth Rock who sold me an automobile package. When someone hit my car and getting a claim filed became complex, Plymouth Rock turned out to be a mistake. Filed the claim with overseas phone center ASAP. Next morning spent 47 minutes on hold trying to reach a US rep, no answer at all, gave up, washed dishes, then called the sales people and asked for assistance with filing a claim with the insurance company of the people who hit me while parked, they refused stating it was a salvage vehicle. Funny, you sounded helpful when I purchased your insurance multiple years in a row. When I spoke to Pearl, the reps were professional and courteous, but had no solutions. Connected me to the Plymouth Rock claims department who absolutely refused to lift a finger to help me file a claim with All-State ( their foreign phone reps were refusing to take the claim as I was not able to provide the home address and personal phone number of the women who hit me. As she had called the police to report her own accident, and apologized and the police had been present, I had not demanded that she give me her personal information. ) Pearl kept suggesting actions that I had already tried. When I spoke to CSEA about Pearl Insurance and the terrible experience I had with Plymouth Rock, Csea said call the Pearl vice president, he's great, he'll fix it, the office manager intercepted the call and while polite, she didn't let me speak to him. So, everyone was polite. They just sold me useless insurance from a terrible company named Plymouth Rock.

I signed my child up for services here. The previous 2 star review is very accurate. Our care…read moreworker called CPS on our family with little knowledge and research. She was already behind in her paperwork and could not keep up with our needs. The CPS call was inaccurate and put more stress on our family. We have asked to be discharged from the program and we will go somewhere else where we feel safe. I would not sign my child up here.

I have devoted almost 5 years of my life working for Northern Rivers. I was only a few months away…read morefrom celebrating my 5th anniversary. For 2 years of that devoted time I have made multiple complaints to my Supervisor Willie Leaks (Director of Residential), he always fed me whatever I wanted to hear to shut me up and go on with his day. For over a year Willie allowed Troy Kennedy to reek havoc within the organization and treat people like complete trash and discriminate against anyone who was white. Multiple reports were made against Troy Kennedy and his puppet Nicole Praylow who was promoted to House Supervisor with only being with the agency for 8 months and having ZERO knowledge of the job. Troy's reasoning was 17 yrs experience which was a lie, he's been friends with her for over a decade, that's the real reason she got the job over everyone else who was more deserving of that position. Nicole Praylow did nothing but abuse her new found power that was just handed to her. She began treating the youth worse than she did prior to title change, started acting down right disrespectful to all the staff, more so the white ones. She spent most of her days doing no work, just sat in her office on her pedestal watching movies on her iPad, scratching her lotto tickets, online shopping or talking on the phone to every family member she has. She failed to go grocery shopping weekly and would go out on vacation with barely any food in the house and would not leave money or card access for anyone in the house to go shopping. When staff get fed up and put in a Justice Center Report, that is when she finally goes shopping to prove to them that there was food in the house. After she stocks the food in the house to save her job she then retaliates against who she THINKS put the report in. I being the ONLY white person in the house received the most mistreatment. This was brought to the attention of Troys' replacement Natasha Johnson, as well as her boss Willie Leaks. I continued to get ignored and brushed off. Natasha's response to the reports was to retaliate against the only white person and write them up without a prior conversation to ask if they needed help or support in anything after I expressed struggling with things. Nicole saw her opportunity after giving me another write up which put me at my final. I put in for a transfer because I sensed my termination was inevitable if I didn't leave that location, I was terminated the next day. When I attempted to rectify my final write up I was then terminated for "falsifying documentation" which had nothing to do with my previous write ups. When I attempted to reason with Willie Leaks at my termination meeting he refused to listen to what I was trying to tell him and rushed me out the door. All of this highly unethical and possibly illegal behavior is happening under Bill Getmans watch as CEO. I intend to reach out to him in hopes of getting this situation rectified, but I remain doubtful he will even respond or take me serious enough to follow up on anything.

Umbrella provides vetted workers for home maintenance for seniors on a sliding pay scale from about…read more$59. a year to $575 per year. It also provides transportation to appointments for enrollees, if needed. Umbrella Staff is pleasant and interested in supporting Seniors who want to stay in their homes but need assistance maintaining the home. The office staff responds to requests by matching workers in Umbrella workers group with requests. They call you back with name of worker and contact information so you can schedule work. Many retired individuals work for Umbrella in spirit of volunteering. When we started the rate was $15. a hour; it was increased to $20. hour when we left. You provide supplies. I thought $15. was too low to attract and keep workers. You can tip is you like and I often did. If you need skilled labor such as an electrician or plumber the rates were much higher such $65. hour. My experiences: I used it for three years with mixed results. *The housekeeper was unstable. Kept her on too long. *The guy who painted our garage steps was not conscientious. Had to be redone. *The guy who stained our cedar fence was excellent, but he stopped doing work because of health problems. *Guy who painted iron railing did a great job. *The lady gardener was fantastic, and I was pleased she did gardening as requested for three years. I kindly called her the "Energizer Bunny." We no longer use umbrella because we have found people to do what is needed from referrals from neighbors.

5/1/2020 Ms. Marcine…read morePalkovic 22 Continental Rd. Schenectady NY 12306 NYS Office of the Aging NY Connects Program Empire State Plaza Albany, NY 12223-1251 Dear NY Connects The purpose of my letter is to inform you of the experience that I had with Umbrella of the Capital District's Manager, Ron Byrne, so your agencies can protect other Seniors. My father passed in 2013, Umbrella was recommended by a librarian at SUNY/SCCC. From 2013-2014, Elaine Santos was one of the managers, and then retired. Umbrella charged me for a home inspection, I did not receive any thing in writing. From 2013-2015, they charged me for home inspections. I was not told the credentials of the person who did the home inspections. The home inspection did not advise me that the garage roof needed to be reshingled. In the year 2015, Elaine Santos retired. Ron Byrne became the sole manager. In August 2015, he phoned to say he had a grant for home repairs. I sent pictures of painting that needed and a door frame that needed to be replaced. I was required to provide personal information. Sadly, I didn't receive any benefit from the yearly fee required. I didn't receive any benefit for the painting and door frame repairs from the grant Byrne received. The person who was suppose to do the repairs, was not a contractor, but a Schenenctady school maintenance man, Richard Osterhout. The materials are still sitting in my garage. Osterhout swept the area, he but didn't even start the work, then quit. When I asked why I was charged to sweep; they refused to answer or refund the money. To add insult to injury, Byrne refused to refund the money for the purchase of materials. To add insult to the degree of exploitation, after paying the required fee, noone showed up to snow blow. Byrne told me to pay out of pocket for snowblowing, in addition to the fee already paid to Umbrella. I phoned the office asking for the receipts for the yearly maintenance fees and the record of home inspections. The office refused to provide any record of the fees or home inspections. I contacted the NYS Attorney General's office. In Byrne's reply, to the AG's office, in an effort to discredit my statements, he had the workers write silly allegations meant to humiliate me that were untrue. The refund issue was never settled, the AG's office said there was nothing they could do to obtain a refund for the materials sitting in the garage or a refund on the yearly fee paid. The letter said they understood my frustration. Last year 2019, the garage roof started to leak, and I am told it needs to be replaced ASAP. I was never informed of this by the home inspections Umbrella charged me for, and the materials sit in the corner of the garage. have been told by two roofers that the garage roof needs to be reshingled this year-ASAP. I didn't realize when I paid Umbrella, they don't have to provide records or be accountable for the grant money the agency awarded them. Burned by Umbrella in 2015, Marcine Palkovic