Mom's washing machine broke and she assumed that we would need to replace it with a new washer…read more They were super fast to respond and then fixed the washer super quick. They weee communicative and did a great job

Xavier was fantastic- professional, on time, helped us with a problem with our oven that several…read moretechnicians from other local service providers couldn't fix. Would def recommend and will use FimEm again in the future. Thank you!

The freezer drawer of my Bosch refrigerator was gathering frost. I called Appliance 911 in the AM…read more A technician arrived the same day. Victor immediately spotted the problem, being able to fix the gasket issue in a matter of minutes. Definitely deserving of the 5 star rating!

Viktor was prompt and professional with the service call and he quickly diagnosed and repaired our…read moreclothes dryer. He left the work area very clean. Would not hesitate to call Appliance 911 again and if we need of another repair.

We had a great experience with wave! Chris was very prompt, had great communication, and was very…read morefriendly. We had a compressor die on our refrigerator. Chris came by and assessed it within a few minutes and then was back that afternoon to do the full repair. The prices were great and quality of service was excellent. I would definitely recommend Chris and wave to anybody who needs help with their appliances!

Had a broken dryer. WAVE was quick to schedule, fair price and was able to complete the repair same…read moreday.

Courteous, hardworking, and diligent; but unfortunately they were unable to repair my Thermador…read moredishwasher.

I found this company on Yelp and on asked Ali to do a service on our 22-year-old washer and dryer…read more After replacing parts and charging me $496, Ali said our washer was good to go. Today, just over 90 days later, a part on the drum disintegrated during a wash load. I called Ali and asked him to come back today. Two other employees came and told me 1) the part was irreplaceable and 2) the work is out of warranty and 3) buy a new washer. My response: Ali should have seen this part was disintegrated and advised me to not spend any more on this appliance! Based on this, I am giving the lowest review I think I ever have.

2 weeks ago Anton from Advance Appliance came to our home and revived our dead dishwasher, today he…read morereturned and he fixed an annoying problem that we were having with the slide out air vent over the stove (it was sliding out on it's own and refusing to stay closed.) We were totally satisfied with every aspect of how timely he responded to our service requests, how he explained what was needed, how he performed the repairs and all at a fair price. If we have any future appliance repair needs, Advance Appliance will be who we will call!

Everything was super good! They came on time! Finished the job. Very courteous! Responded…read moreimmediately to all my texts or messages for appointments and changes.

Ferrer's IS amazing! We were having a problem with our…read morerefrigerator water dispenser dripping. Ferrer's (Luis) examined refrigerator, ordered part and installed! Timely, professional, tidy and knowledgeable. Will use again in the future...not TOO soon I hope!

We needed a new washing machine and instead of getting only a new washing machine we got the dryer…read moreas well. It was purchased from Ferrer's Appliances located in Concord. We bought them in November of 2025. Luis came out and installed the washer and dryer and took the old washer and dryer. We had a 2 month warranty. Everything was doing well until we moved out of the townhouse. The movers removed the washer and dryer from where it was located and the mess all on the wall and floor area was awful! The lint wasn't blowing outside through the trap but building up on the walls, hose that led outside and the floor. I took pictures of the area because I knew the property management will be charging me to clean up the area. I called Ferrer's Appliances and spoke to Luis and explained the situation. He told me there was nothing they could do and they were not going to pay for the charge I received based on their installation. I've attached a picture of the area! I'd highly recommend not using Ferrer's Appliances. We could have had a major fire because of the installation! I will be sending this to the Better Business Bureau as well! I hate that I even have to give them 1 star to post this review!!

Great service! Steve was Great at helping me decide the pros and cons as to whether I should repair…read moreor replace my washing machine as it could have been a costly repair. I chose to repair. Steve arrived on time with possibly needed parts. He diagnosed the problem and completed the repair. Washer runs great. I had Steve back a week later for a refrigerator issue. My defrost drain was plugged. I told Steve the ice make was not behaving correctly and that GE had told me my whole ice maker would need to be replaced for several hundred dollars. Steve found it to be a small part which he had on his truck and was able to repair the ice maker for a small fraction of what GE quoted as well as completing my defrost drain issue. I am happy to have a repair person I can count on in the future! With everything being so high now knowing I have someone I can trust is important.

Fast, dependable, thorough and honest! Always a pleasure to deal with and keeps me informed during…read morethe repair process. Don't hesitate to reach out to Steve.

Great service and very responsive! I had my AC repaired within 24 hours of reaching out. Aleksandr…read morewas very knowledgeable, explained everything clearly, and worked efficiently to get everything running again. The entire process was smooth, professional, and hassle-free. I really appreciated the quick turnaround and excellent customer service. I highly recommend them for AC repair and maintenance!

Hi Yelpers! Okay, I'm going to be very honest. Before the project of the air conditioner started,…read moreI would have rated my review at 3 stars. Fix/repair or replace? We were going back and forth with quotes and it made me dizzy. I've worked with FUSE with 4 prior projects and was extremely thrilled with the work and prices. So, when we had to replace/fix an air conditioner, it was a no brainer to call FUSE. But, this time around it was not as seamless as prior projects. There was a lack of communication, there was a lot of miscommunication and there were so many people (too many cooks spoil the broth - phone operators, technicians, email & text personal) from FUSE working on my project. It was like the right hand did not know what the left hand was doing. It was confusing to say the least. The staff is very caring. That is without doubt. But, I never knew where I stood until we finally decided to get a new air conditioner installed. My tenants were losing their patience with FUSE. There were too many interruptions and unknowns. BUT, IN A NUTSHELL - IF YOU ARE PATIENT, FUSE'S PRICES AND THE FINISHED WORK IS SUPERIOR. Our disgruntled tenants even said, "FUSE really does good work. They're efficient, neat and thorough." As they say, "Patience is a virtue." One must be patient for the payoff as it is well worth it.

The technician arrived on time. He found the problem and showed me the defective parts. He had the…read moreparts in his truck and was able to fix the problem promptly. He also cleaned up after finishing the repair. Thank you for being so efficient.

call back shortly after sent message about 1:30 pm. diagnosed as water inlet problem (after sending…read moremodel number tag),probable cost $320. Sergio came, same day, 4pm. saw wires were chewed (?mice). replaced wires $200, which was the service price. I feel that Sergio was very capable and accurate, fixed problem very quickly (we hot to plaster a hole in wall and get the cat up to speed!).

Amazing customer service and honesty! Mark has been fixing my appliances for over 14 years. He is…read morethe first person I called when there is an issue.

Lisa, at the office was amazing and very polite and professional. MARK an absolute winner in my…read morebook. Took our front loader washing machine apart fixed it put it back together with absolutely no problems. That was the first time., Second time dishwasher went out and just the most polite, professional, kind man I have ever met in my life. Clean, explained he did. I appreciate MARK and his business and I could never imagine using anyone else. Five star totally.