We have used Tim at Booth Appliance for years and would highly recommend his service. He is prompt…read moreand fair and will tell you exactly how it is. He is a property manager's dream. He knows his stuff and will only let you spend money to fix something if it's worth it, unlike many appliance services who only want to make a buck from you over and over again.

Ron went above and beyond on a 5 year old stand-up freezer that we were ready to give up on due to…read moreongoing problems. He returned multiple times to troubleshoot the elusive issue and successfully resurrected it back to full working order. Fantastic to deal with, more than fair on pricing, we couldn't have been happier. He'll be our go-to guy for as long as he's in business, thanks again for your help Ron!

Punctual and professional. Great knowledge. We had a washing machine that needed fixing and were…read moreimpressed with speed and price of the job. Highly recommend!

A passive aggressive experience not to be repeated…read more.. We had a tradesman come to our home to check out a faulty dryer. The company was supposed to call in advance to provide a more specific arrival time. There was no call, the worker (Norm) simply showed up at the door. He said he must have had the wrong phone number (could have been an honest mistake, but the rest of the experience makes me think otherwise). The tradesman checks out our dryer, and tells us the motor is done. We thought that might be the case, so we accepted that assessment. He said he could get us a replacement motor for $200 (not worth it). Then tried to upsell us on replacing our boiler. Said "even if you don't go with us, look into the Hydro incentive programs". Potentially sound advice. I go downstairs after he leaves to discover that there are new 8x10 sized NORIS company stickers applied (without permission) to our hot water & expansion tanks. The sticker on our hot water tank was strategically placed over the installing company's label (which included specifics about the appliance's installation date). The adhesive backings were discarded in our mop bucket in the laundry room (not in the garbage). Then I discover that the worker used our bathroom (without permission), left the seat up, and there was urine on the exterior of the bowl. Clearly he knew we had a garbage, but left the label remnants in the laundry room next door. He may have urinated, but I am pissed. We will never welcome NORIS into our home again.

Extremely negative and drawn out experience with these folks over eight phone conversations and 0…read moreresolution. The company, while likely having some competent technicians, suffers from lacking even base level customer service. Rude, unreliable and disorganized as a whole, these people have got to get their act together and get someone who is capable and functional. They lost a family of business today because of it, and it's probably not the first time.

Horrible customer service, no one answers the phone, would never use them again. After reading…read moreother reviews here too, suspect they are a scam.

I would give ZERO stars if that were an option…read more Very poor customer service. I had a technician come to diagnose why my dishwasher was leaking and after one hour he determined that he could not find an issue with my machine. I was told that an initial service fee of $129 would be charged and that any additional cost would be explained to me. The technician charged me $220 for "fixing" my machine. I have tried multiple times to reach someone to discuss this issue and keep getting transferred or told to email different people. In my opinion this is a business that uses false website information as well as false telephone communication personnel.