Love Guido Family Dentistry. They are like a warm loving…read morefamily. They do quality work, do almost everything at this office. They work with new dental assistants, but have had the same employees for years. Have had issues over the years. Once we called Dr Guido at about 6:00 AM because of an issue that arose. It was the only time we could contact them to tell them we weren't going to be able to make our appointment that day. He was very nice about us waking him up early. The Corona virus, he contacted us on a Saturday evening to touch base in person about our up coming appointments. Can't say enough THANKS for the way they have worked with us over the years. You are a person with real life situations not just a number. Even though they are not a children's dental office, they work well with the little ones too.

My 20yr old was struggling to find a new adult dentist. (Getting the boot after 15 years from her…read morepediatric office was tough on her. Lol!) However she has finally found a new dentist office that is welcoming, friendly and cares about her dental health!! I greatly appreciated the office calling & Dr Victoria Guido speaking to me personally about my daughters care. Especially since the previous office my daughter visited scared her to death with treatment that wasn't necessarily needed. Thank you to the Dr Victoria Guido, Dr Guido and the entire staff for the excellent care my daughter received. She has nothing but good things to say about her visits. Oh yes, Thank you Brittany for answering all my question each time I called with your delightfully happy personality! We Highly recommend this office!!

Dr. Reef is a magician. As you age, certainly your dental needs change. Dr. Reef has performed…read moremultiple implants on me, done bone graphs and other procedures to keep my overall dental health in excellent condition. He has always been very clear in his advise and explanations of what was needed, and what was not needed. He is patient and best of all he has very soft hands. We've all been to the heavy handed doctors haven't we?! You'll never be disappointed with Dr. Reef or his group at Periodontal Associates!

My family dentist referred me here for a problem I was having. I have seen the same dentist pretty…read moremuch all my life (except when I got braces) so I had never been to this place before. I would like to mention the staff was very welcoming and extremely friendly. From the front desk to the doctor looking at my teeth, everyone was pleasant. I went in for a consultation for a minor procedure and had no idea what to expect because I had never heard of the problem I was having, but they made it sound like it was a pretty urgent thing I needed to get done. After they took a picture and the doctor looked at my teeth, he proceeded to try and sell me what probably was a very expensive electric tooth brush. I said I would look into the tooth brush and he wrapped up the appointment. Like I said, everyone was overly friendly but once the appointment was over the nurse walked me down the hall and said I was now to go get an estimate for the minor procedure from another lady who's office was at the end of the hall. I sat down and she kindly printed out the estimate which was over $1000 and I'm sitting there thinking okay insurance will take care of most of this! No big deal! Then she proceeds to tell me that they like to have their patients take care of the bill now for what they just had done and she asked "how would you like to take care of that today?" I was completely caught off guard because any doctor or dentist I have ever been to just sends me a bill in the mail so I can pay as much as I can at a time (NOT TO MENTION PLAN AND BUDGET!). She then said that she will try and run it through insurance and (I guess) reimburse me if they pay anything. THANKFULLY it was just a consultation, but it was still $83 dollars I really didn't have that day. No wonder they send you to the end off the hall instead of out to the front to tell you this. I imagine a lot of people would be causing a scene! After reading another review about that person's experience, I am too scared to get anything else done at this place. I do not have the time or money to be sued for not paying a lump some for a procedure!

Though the staff at Periodontal Associates were very welcoming and helpful, the billing department…read morewas not. Upon my first visit (which was a referral), I was quoted a reasonable price for my procedure...little did I know that the ACTUAL cost of this procedure would turn out to be literally double the amount quoted to me IN WRITING. I was made to feel that this procedure needed to be done immediately to prevent further damage and therefore proceeded with the treatment before my insurance returned their coverage. Imagine my shock when they informed me that I was liable for this new astronomical amount. After paying 75% of the bill, I informed the billing dept. that I would be unable to maintain the ridiculous payment plan, and that I would have to make payment at a later date. Within 90 days of this coversation...they not only turned me over to collections (which was expected), but they proceeded to SUE ME and take steps to garnish my wages for the remaining 25% of the bill. Keep in mind...not 1 phone call was made to me regarding this matter. I was never serviced by the courts, and didn't realize I was even being sued until I contacted their office to make the final payment as previously discussed, and when I received a call from another attorney informing me that I had been sued. My advise to those considering using this facility for thier periodontal needs...TRIPLE CHECK YOUR INSURANCE COVERAGE BEFORE LETTING THEM TOUCH YOU! tHEY WILL LEACH EVERY CENT THEY CAN GET AND SUE YOU IF YOU DON'T PAY OFF THE BALANCE IN THEIR COMPLETELY UNREASONABLE TIME FRAME! Proceed with caution, and NEVER take their word on the price! Truly horrible experience!!

Great staff and Dr. Lalonde is amazing! He worked diligently to figure out what was wrong with me…read moreand saved me from having a brain surgery I didn't need 3 weeks before I was scheduled to have it. He was able to treat all of my symtoms and help me get my life back. I would recommend him to anyone! 5 stars is an understatement!

I never leave reviews but I feel as though I must. I was referred to this office to complete my…read morelower deture implant. All of the work had already been completed except for modifying my deture to connect with my 2 implanted posts. I did not have the work completed at the office due to the high cost. The office was not covered under my Delta Dental Insurance so 100% of the cost was coming out of my pocket. My husband and I are seniors with many health problems and simply could not afford the high cost. On my last office visit, I paid the office $2000 for the future work to be done. When I found out my insurance was not going to cover any of the costs, as first told to me by the office, I requested a detailed invoice for any current charges and a refund for the money that was left. Two months later, I have yet to see either one. The staff continues to give me the run around, "we have to talk to the doctor ", "its been mailed", and so forth. I can't get my $2000 back and in these days of very high living costs, it HURTS! My husband and I need our $$$$ back!

Had to get some cavities filled. Before making an appointment to get the cavities filled, I asked…read morethat they reach out to my insurance company to see how much it would be. I got a voicemail from Jill's secretary saying that I'd owe .80. After receiving the voicemail (which I made sure to save), I called and made an appointment. I got the cavities filled and before leaving, Jill's secretary again assured me the cost was .80. A month later they sent me a bill for over $500 because they use a "high quality material for the filling". When I talked with Jill's secretary the first time, she just kept screaming about the material used and saying it over and over again and that is why I was charged AFTER receiving services. The specific material used should have been mentioned to the insurance company when I asked PRIOR and NOT after receiving services. Updated on 9/24/2025: Jill's unprofessional, uneducated secretary decided to call me to "set the record straight" today. Apparently she forgot that she left a voicemail saying how much I'd owe after getting them filled and even had the audacity to said "I didn't say .80 cents that bogus". Guess it's a good thing I saved the recording of her saying how much it'd be. You can't charge clients AFTER receiving services and don't ever call me thinking you're going to be disrespectful and rude again. A little word of advice, Jill: - Allowing employees to yell at clients isn't the greatest strategy when building a business. You could be the best dentist in town (and I'm not saying you are or you're not), but if the people who work for you are hateful, disgusting, nasty people, then it makes your business look bad. Also, if I owed that money, then it would have been paid up front - like one of the techs told me during my first visit.

Jill Adams is the best dentist in the Lafayette area in my opinion. Ive been to several dentist…read morethroughout the years and hated going cause of pain. I dreaded, I mean dreaded, going to the dentist before. I go every 4 months now for periodontal cleaning without fear and worry, and have been for I think about 5 years now. I've also had a few teeth fixed and her attention to detail is amazing.

Absolutely love Downtown Dental. Their savings plan made it very easy and affordable for our family…read moreto receive dental care. The staff are kind and welcoming, and the office is very inviting. I have lots of anxiety about dental work and felt comfortable during my visit, even during my dental work. Grateful that they let me watch a movie during my appointment!

Just had my first visit to Downtown Dental! Dr Jimmy and…read morewhole staff were amazing. I felt very welcomed and valued as a new patient. Dr Jimmy is a very kind and gentle soul. I trust him with my dental needs. The Downtown Dental Savings Plan is a great way to save cost and get good preventive care! I have my forever dentist! Peg

Being a student at Purdue, I do not have a dentist in Lafayette. However, a couple of weeks ago one…read moreof my wisdom teeth started to hurt and quickly became unbearable, so I called Highland Creek and they were able to get me in that morning. The dentist and the assistant were so so nice, gentle, and caring. They listened to me and could see exactly what the problem was. I was in, filled out the new patient information, was examined, numb, and had my wisdom tooth pulled in a little over a hour. Quick, painless, gentle, and VERY kind. I would recommend Highland Creek to anyone who needs dental care.

Called a couple weeks ago and made an appointment. They gave me their email address to have my…read moreformer dentist (in Oklahoma) send my dental records. Well the email is a mile long and I got a character wrong. it did not ping back to my former dentist either. But Highland Creek didn't get it. I show up on the appointment day and fill out 15 minutes of paperwork. Then I go back and am told they won't do an exam without xrays and they didn't get mine from the other dentist. They would take xrays but I do not want unnecessary xrays taken as I had just had them taken 6 months ago. So I said I'd reschedule. In retrospect not sure I will reschedule WITH THEM. They could have told me yesterday that they didn't have the records. A major hassle (for me).