I'm beyond disappointed with Precision Orthopedic and Sports Medicine. My son had a scheduled…read moreinjury appointment Dr Robert Bayless-- we arrived early, filled out all paperwork, and then sat for over 90 minutes with no update, no apology, and no sense of urgency. When I asked the front desk if they would accept a patient who was 45 minutes late, they said they don't even allow someone who's 15 minutes late. Yet somehow, it's fine for them to make us wait endlessly. That's not just inconsiderate -- it's disrespectful. I understand that some patients take longer than expected, but this level of delay and poor communication shows zero respect for the people waiting. Doctors expect patients to value their time, but clearly don't value ours. Completely unprofessional. Precision needs to do much better.

This office over charged me by $314 for a brace I did not receive. i called multiple times and they…read morerefused to correct the bill. Doctors and nurses were great though

It doesn't matter which location you're seen at, the staff is always pleasant and helpful. All of…read morethe doctors work with you to give you the best treatment options for your situation. I highly recommend the team for any podiatry treatment!

Don't buy diabetic shoes from this office. They ordered shoes for me and one shoe was too loose and…read morethe other was too tight. The Chinese girl who delivered the shoes to me just told me to wear them anyway. I told her I wasn't wearing shoes that didn't fit properly, especially after you measured and scanned my feet. I refused the shoes but had to pay for them anyway since they were custom made. Major Ripoff.

I would like to express my utmost satisfaction with the services provided. Upon my visit with my 6…read moreyear-old son, to rule out a fracture. Given the pain he was experiencing and my own state of distress, I must commend the exceptional group of ladies present for their truly remarkable assistance and support extended to both me and my son. I genuinely wish I could offer a higher rating for their outstanding performance. Thank you Dr Bayless and staff for exemplifying such exceptional professionalism and compassion during this first time pain for our son.

Terrible experience here. Came in for broken collarbone and he said no surgery clean break. After…read morexrays every 2 wks for a couple months with no progress i ask if i should doing rehab. He says sure, lets get you signed up. i decide to see a couple other doctors that looked at original xrays and consensus that it wasnt a clean break and they both would have operated. i am now in month 5 as new dr. said he could operate but already long into recovery. Really not happy.

Nice people. Tory is a great physical therapist. The techs are all very competent and nice. They…read moreare busy, but try to make scheduling accommodations for you.

I was referred for physical therapy for hand and wrist injuries from a car wreck and Maximum Impact…read morereally helped get me up and going again. Every person who worked there was caring and positive and did everything they could to help me improve. Physical therapy is not passive in that you are not just being treated, you have to put the work into it. It helps to have people who are not just knowledgeable, but encouraging as well. Maximum Impact definitely fit that bill.

On Friday November 4th,2022 , at 5:00am my mother had went in for a procedure a Anterior Cervical…read moreDiscectomy (ACDF) at the Baylor Scott and White hospital / facility in Irving,Tx with Dr (Vishal C. Patel) As she went in for her procedure the Doctor had cut her main carotid artery that is the main source of blood and oxygen flow to her brain and she had lost a-lot of blood and went into a stroke. Prior to her procedure they told my mom that the procedure was only going to take 2 hours tops later ended up being several hours than expected. As my father waited in the waiting room to be called back to see her. Doctor Vishal C.Patel took a while to call or notify him to go back. Doctor Vishal C. Patel came out and finally notified my father about the "accident" HE had made to my mother and kept apologizing. My father was upset and couldn't look him in the eye. Later that evening around 10:00pm my mother was transferred to Baylor Scott and White in Downton Dallas and is now in critical condition and not doing so well, is currently on a ventilator. Dr Vishal C. Patel had the audacity to walk in to my mothers room and apologize, but an apology that didn't sound convincing or caring. He stated that this is one and million cases and rare to happen. But why did it happen to my mother ? We are really disappointed in Dr Vishal C. Patel and that there is nothing they can do. If anyone decides to get a procedure done with any doctor please do your research prior to your procedure so nothing happens like this again!

They have the worst service! First time I came a lady at the front desk was yelling at me because…read moreshe thought I was a worker there when I was trying to explain to her that I had an appointment to get a physical done and I was looking for the room. This time is here to get a vaccine and I told the nurse I don't feel too good I feel dizzy and like I'm about to pass out and I don't want ti get the vaccine anymore instead I want medical attention for how I'm feeling. And I also mentioned I won't be able to drive home with the state I'm feeling now. She proceeded to insist that I still get the vaccine and that anything else I was feeling was non of her business. She said if I want yo get checked I have to schedule an appointment for another day or go downstairs to the urgent care. I walked downstairs to the urgent care and waited for attention. They said they can't see me until I make a payment. I asked if they can first treat me and later we can figure out a payment plan. She said that's not possible and if I want immediate attention I have to go to the ER! I told them I don't feel okay to keep walking around and they had no concern. Worst experience I've ever received

Very sad to leave this review because the physical therapists here are wonderful, amazing people…read more But I have received so many surprise medical bills from Baylor that don't match the estimate they initially gave me. When I talked with my insurance they stated it's because they are billing codes that aren't covered for me, but unfortunately I didn't find this out until months after the fact. Also, they require patients to do an exam every 30-60 days and it costs $497 per one hour session with insurance for me. Regular sessions are $350+ / 1 hour appointment even with insurance. Worth it if you can afford it, but it still seems unethical to charge this much for pt.

From the owner: Baylor Scott & White Rehab Outpatient Services offers physical therapy and specialized services for…read moreindividuals with orthopedic and musculoskeletal conditions, sports and work-related injuries, and treatment for oncology, neurology and balance disorders at more than 65 locations throughout north Texas. As the outpatient network of Baylor Scott & White Rehab, recognized by U.S. News and World Report as a "Best Rehabilitation Hospital," as well as being named one of the "Best Places to Work" in North Texas, Baylor Scott & White Rehab Outpatient Services is committed to providing patients with quality care.

Waited more than 2 HOURS past my appointment time. Could have rescheduled because doc has ac…read moreissues but that is MORE TIME LOST from my job. Doc wouldn't alter his schedule to help me. Told me I could drive to the Irving clinic, which meant a 2 HOUR round trip from my house, in addition to sitting in yet another waiting room and losing more time off from work! At the price of gas today, that request to drive to Irving was totally unreasonable! Why must I be inconvenienced? Why couldn't doc extend his hours at the Dallas clinic to make up for patients HE kept waiting? He's more important than his patients. Dr was rushed, didn't review my health history or meds, gave me steroid shots that messed up my existing high blood pressure and caused heart palpitations. Nobody in the practice contacted me after two BUSINESS days so here's my honest review. Never got any written instructions on after care or what to watch for. Never got any information on the actual steroids I received, and never got anybody to answer the phone to answer my questions! Still having the same pain issues several days after steroids, so they didn't work. Only offered steroids or surgery, no other options for my hand arthritis, such as heat, ice, splints or exercises to control pain and swelling. I walked out of his office with NO IDEA what he said because he talked so fast and wanted to get rid of me and move on to the next person he had kept waiting. Would I recommend Dr Westkaemper or his practice? NO! I would send friends and family to a medical practice where the staff and physicians actually care about people, not just dollars in the door.

I saw Dr. John G. Westkaemper for an impairment rating required by Workman's Comp. My visit lasted…read moreall of ten minutes. Three questions at most. Did not listen. Could not finish anything I had started saying. Explained to me the various 'categories' of Workman's comper's and their expectations 'vs' those not knowing a thing at all about impairment ratings. The insituation being....all employees who have been injured and are on WC are out to milk the system. Talk about insulting. I have an ulna bone that has not healed status post surgeries in May and June 2021. Now February 2022. He was totally dismissive of this and suggestive it be left as it is. I do NOT see this as an option to leave a bone unhealed, unjoined. Boasted how he was "certified" to do impairment ratings and goes for training every couple of years. This guy had too much caffeine or ??? He was offensive. He didn't listen. He gets paid for these examinations? He is state certified? I would highly suggest avoiding this orthopedic surgeon who works for Arlington Orthopedic Associates. I would recommed Dr. Donald Stewart or Dr. Cameron Atkinson with A.O. A. Dr. Westkaemper undermines the integrity of the association.

Wife in for rehab and health issues and staff and doctors were excellent, helpful, and friendlyread more

Absolutely hate Baylor. They are so difficult to work with for basic things like scheduling and…read morerescheduling an appointment. You get dumped into a call center and have to reverify all of your information again, including insurance coverage, just to reschedule an appointment. AND they run your insurance again to make sure you're still eligible before they will reschedule an appointment. When the call hit 16 minutes with no resolution in sight I told the girl to cancel the appointment and I would find a PCP outside of the Baylor system. I don't want to talk to a call center. I want to speak to someone in the doctor's office and be able to reschedule an appointment in 5-7 minutes. Already sent my feedback to your patient relations team. They defended your process as necessary. Checking insurance again before rescheduling an appointment tells me exactly what Baylor's priorities are - money, not patient care.