I'm very impressed with Union Station. There is no longer a reason for me to drive to Durham,…read moreGreensboro or Charlotte. The ride to Downtown Durham took 30 minutes. The Union Station was very modern and clean. The only downside was that the deli was closed at 2 pm in the afternoon. The train was on time, staff was very pleasant. The ride was comfortable and quick. Street parking is available on the cross streets surrounding the station and Morgan St Municipal offers Free All Day Parking on weekends.

Very nice station. Lots of work going on but still functional. Really like how they have kept the…read morehistory and the bones of the original.

WAS great. I visited Durham a couple times per year and would enjoy the simplicity of just getting…read moreon and off. Covered most of my transportation needs once in town. Would be nice if web services were updated. My navigator had me using...pretty silly for such a well educated town. Some web sites still exist. The visitor info center and a major hotel could not explain rationale or whether expected to return. The White House and congress should take lessons in leak avoidance from Durham's leaders.

Oh, Alexa S., I'm here and I'm ready to complain about this "free" bus. I'm pretty sure my tax…read moredollars as a resident of Durham (downtown at that) and the fact my employer contributes a major portion of BCC's operating budget so employees like me can utilize it are reasons this service is paid for and can be complained about. They've been trying to improve it by simplifying to the route to eliminate how confusing and nonsensical it was and removing the transit station stop to eliminate delays. However, it is still very delayed and the service is awful. I've tried using the bus probably a dozen times to get from Duke Hospital to downtown and I often find myself waiting 30-45 minutes. One time I literally waited so long that I started walking the two miles from the hospital to my apartment. I walked along the same path the bus takes and didn't even see a bus pass me during my walk. This wouldn't have been bad if it wasn't 98 degrees in the hot summer sun and I was in work clothes. The "average" time might be 17 minutes (doubtful), but what usually happens is the buses are so poorly planned that the two buses are literally 3 stops away from each other. So often times you're waiting a long time for the bus and another one will be right behind it. This is absolutely useless, makes no sense, and a waste of having two buses. The bus stop running at 9pm on Saturdays, which doesn't suit how much downtown Durham is growing into a cool night spot. The bus drivers are also not very helpful, they're as brusque as transit operators in a city 10x the size of Durham. Once I was walking from Sam's Quik at night and trying to catch the bus, but there is a big gap in between stops around there. A bus passed by and I had to chase it all the way to the stop across from Whole Foods on Main St before they would pick me up. Thank god for red lights! I've never seen a small city bus driver so rude that they knew you were trying to get on their bus, but tried their best not to pick you up. It was also super crappy because there's no sidewalk on that area of Main St so I was literally running in the dark through the mud to catch this bus. In summary, BCC's has bad service, the buses are poorly planned and right behind each other, and expect to wait a long time for a bus. Durham, fix this situation because it is a joke. If you need an example of what works, the R-Line in Raleigh is great and much loved.

Worst public transit in motion! Your drivers are arrogant and your buses are dirty. Homeless…read morepopulation lives at the bus shelters. Discontinue too early in the evenings. The whole town is invested in your personal affairs.

A pretty fantastic bus system for UNC and surrounding areas. When I lived in Carrboro, there were…read moretwo lines that traveled past my apartment, and both of them had fairly frequent stops. For those of my friends living on the other Carrboro line, the bus stops were even more convenient -- like every 15 minutes! They definitely tend to get crowded during peak hours (like 5ish, when the hospitals let out and people are headed home); but I rarely had a problem with catching the bus. They did stop operations in inclement weather, and on occasion would be early or late by a few minutes, but mostly I found them to be very reliable. Even the drivers were nice! One of them used to make bus-stop commentary like an airline pilot. And I have some really fond memories of the Point-to-Point (P2P), which we affectionately called 'pita'. I often took advantage of its late-night transport. And one night after P2P operation, suffering from a broken foot gotten on a ping-pong table at a frat house (yeah, long story), I called the transit line and was provided with after-hours transportation down to south campus. Pretty awesome services; and best of all -- free!

Go-go-go R-Line! I'm not a huge fan of buses, spent 5 years riding the Muni in San Francisco,…read morepacked like sardines but the R-Line is fantastico! Clean, free and punctual always works in my book. The service has only been running about a year or so but I'm starting to use it more frequently now that I'm in good enough shape (hah!) to waddle over to the nearest stop on Glenwood! With the new real-time tracking app, it's also become really easy to time your trips and catch a bus easily. The buses are clean and comfortable and the drivers are pretty cool too. So while Raleigh-ites may still be used to using their cars, give the R-Line a shot the next time you're out drinking downtown. Save yourself some gas and money on the R-Line. It's the right thing to do in so many ways...

For all the time I have spent at restaurants, bars, and venues in the downtown Raleigh area, I…read morenever took the opportunity to ride the R Line until this weekend. I parked up near where I would end up the night (around The Borough) and then took the R Line down to the Moore Square area to enjoy the World Beer Festival at the evening session. It worked out pretty good, took the R Line back and continued my night. The handiest part is the phone app tracking the buses (there are two circulating counterclockwise in the route loop in the downtown area). You know when to expect the next bus and time your arrival at the stop with it, with a little "you are here" icon for reference. Great feature, no guessing on when the next bus can come for you. For more info on downloading the app and other info on the R Line, try here: http://www.godowntownraleigh.com/get-around/r-line to read up. The most attractive part is that it is FREE. Free ride, free wifi, free free free...free is good. Free is tremendously awesome (or awesomely tremendous, whichever). Coupled with very clean and well maintained buses that are also hybrid electric buses that help everyone be environment-friendly, it's a good deal all around. You will usually see a bus every 10-15 minutes, being that there are usually two buses going on the 20-30 minute total loop. They do run late night till 215a on Thurs-Sat, for all the bar hoppers out there, but be careful around end of running time I hear...get out there well before the hours end to make sure you hit that last loop. I do wish they had better Sunday hours though, 1p-8p is pretty limited but it's great they even do have those hours period for Sunday. Later Sunday hours would allow for more dining hours type of utilization, I'd think. Bottom line: R Line is a great and free mode of getting around DTR. Great way to see downtown as well if you get the chance. Two thumbs up!

RDU airport is smaller than most of the airports I've been to, but it's clean and comfortable…read moreoverall. The services seem good, and I don't have many complaints. Everything appears to be well organized, and going through TSA was smooth and efficient. The only thing I wish they have was more shopping stores. However, they have a good essentials stores so that's fine.

I want to thank the shuttle service. We arrived at 3 am and just as I pulled in the shuttle must…read morehave seen us and was right there! He loaded our suitcases and made sure we were secured. The airport its self is very large and we did have trouble with AA in getting our paid luggage tag. Machine not working. Staff telling us different things as to get it fixed. But finally we were taken care of. At that time of the morning TSA was quiet and we got right through. We arrived at the airport at midnight from Charlotte but we had to call for the shuttle because it was taking a long time for the bus to come up to the second deck to get us. But a lady had just reported in and she came and got us. She apologized that we had to wait, which was nice of her. She was pleasant and got us right to our vehicle. Again, great service from the shuttle staff. My only complaint is that we could not find the parking area for economy that was supposed to be $12 a day. We ended up at express which was $18 a day. We were told the old parking lot way out in the back had been replaced and was now for employees. It's a long drive for me to use this airport. The only thing I would suggest is that the signage be clearer for the parking areas and make sure the website is properly updated.

I use only this service for my travels to and from the airport because the service provided is…read more reliable, professional, courteous. As I live 30 miles from the airport and frequently fly to the West Coast, my transportation need for pick up is usually quite early (345am to 415am). North Hills always arrives at least 10 mins before requested time. The vehicles are newer, spacious and always clean. They communicate with me via text on my return pickup so I do not need to be concerned about the service being there when I deplane. Highly recommend this service. Flying is stressful enough once inside the airport. With this service, it's never stressful getting to and from the airport. Dawn G

My family (wife, 5 and 2 year olds) and I were in need to transportation from RDU Airport to our…read morehome due to a cancelled then delayed flight. I made a reservation for transportation on line with North Hills Transportation for a suburban with a Special Requests: Child Seats: 1 Booster Seat,1 Forward Facing (Toddler). Then I called to confirm the request for child safety seats. I was charged for the child safety seats but when the driver arrived he had no idea we needed the seats and did not have them. He offered no solution. We were in a very difficult situation - it was 2AM and there is no was no way for us to get anyplace. I have called this company twice to discuss this error and was told that the owner would call me. Needless to say I have not heard anything from this company. DON'T USE THIS COMPANY!