Thursday March 28, 2024 around 8- 9a.m. I was waiting on the number 12 bus to go home at the…read moreFayetteville Area System Transit Bus Station. I was heavily sedated by prescription medications that I was just prescribed by doctors from Cape Fear Valley Express Center for sciatic nerve damage, in which the doctors explained to me that I would experience drowsiness and sleepiness. I fell asleep at the bus station waiting for the number 12 bus to go home. I felt a hard poking in my shoulder then heard a manly female voice saying sir, you need to wake up. It startled me at first because I have schizophrenia, so when I looked up half way drowsy still, it was a female security officer that worked security for the bus station. When she got my attention, she said sir you can't sleep in here. Then she left. Needless to say, I tried to stay awoke as long as I could, still waiting for my bus to come, but I ended up dosing off again. The next time the same security female officer approached me along with another bus station security guard (white male) and a Fayetteville police officer (black male) and the white male security guard said to me," sir we need you to leave these premises". And I said for what, because I'm here waiting for my bus. The black police officer said to m," let me see your bus ticket ". I told him that I'm waiting for the city bus, NOT the Greyhound. Then the police officer said, " well sir, these people are asking you to leave the premises so you need to leave". And I asked," For What?" "None of them gave me a reason or logical explanation on why they were demanding me to leave the premises. So I said" I'll leave when my bus gets here. Making a long story short, the black police officer said "sir if you don't leave, you'll be arrested". I didn't respond back to this threat whatsoever. Then he said "So you're not going to leave huh?" I just basically continued to remain silent. So the black police officer walks outside and comes back in less than a minute it seems with two(2) other Fayetteville police officers. The black police officer said "Ok sir, I'm giving you one last chance to leave"; And I said," I'll leave when my bus gets here". The black officer then told me to stand up and place my hands behind my back in which I complied with no resistance, and asked what am I being charged for? And one of the other police officer said I'm being charged with Trespassing. So I was arrested and taken to jail. They also searched me and my belongings as if they were looking for narcotics or weapons of mass destruction. I don't have all of their names at the moment but I do have documents and there is also video surveillance and eyewitnesses.

First time visiting this location. Great upgrade from the old Greyhound bus terminal. The design…read moreand setup is nice;however I would have like to have seen the ticket counter in better location. The young lady who was there wasn't as helpful as the bus drivers who were on standby. Needless to say, my family was accommodated and reassured by the bus driver concerning their seating with a handicapped child and they were pleased. Location and ideal of the new station was long overdue for Fayetteville. I would say with a few minor tweaks, this location could be a prime location for bus transportation throughout the city and around the state.

The transportation was very convenient. The driver was very professional, respectful, and…read morepleasant I will use it again on my next trip.

I tried this service for the 1st time today...not only is it convenient...I had the most…read moreprofessional, courteous, respectful driver, Michael! This will certainly not be my last time using this airport shuttle. Thank you.

I know, for a fact I will not be coming back to the one in spring lake again ever again! Not only…read moredid they not have the car I originally reserved. They didn't have anything close to it or similar than when they gave me the replacement. It was literally on E and dirty then when they gave me another a full tank and they didn't even try to make it better in any kind of way. It was just like here.... bye

I reserved a car for 8AM on 3/15. I got there at 8 AM and no one was there. There was no sign on…read morethe door stating they'd be back or anything. Waited until 8:15 AM and called the Enterprise number. They had no idea why no one was there and attempted to call that store, no one answered. They moved my reservation for me to a different location however, it was 40 minutes away from where I was and made me late to my destination and my ride very late to work. I have been using Enterprise exclusively to rent cars for the past 18 years. I didn't even receive an apology.

Talk about efficiency? This place has it down. The lady who helped me when I picked up the car had…read moreeverything ready to go - contract, car, and spot - and even called for loyalty members to be able to skip the line, which I am so grateful for when there isn't an pick and go option. She was also pleasant, and you don't always get both excellent quality and kindness when it comes to car rentals. The gentleman at the counter during check-in wasn't as friendly, but efficient he was. I know it's a small airport, but I'll take it and appreciate it!

Friendly, and good customer service. This is one of those facilities you want to rent ahead. Every…read moretime I am here I always see people asking if they have rentals and you see the "No nod", all the way down the line. I noticed this week even hotels were booked. I have no idea what's going on as it's not a hip and happening town from my previous stays. I could be wrong maybe I'm just staying in the wrong area. Ft Bragg is my why for being here but I can't imagine there being a ton of rentals for that. Anyhow, I recommend the National here. I have always had good interactions with them.

The agent was superb, I had the pleasure of checking in and out with him. The process was seamless…read more He was extremely courtesy, you rarely see this level of experience and customer service. It was obvious he knew his, job and enjoyed it.

Easy pick up and drop off! Amazing friendly and knowledgeable service. Can't wait until our next…read morevisit.

We've stayed here many times over the years and continue to like this hotel. The rooms are clean…read moreand there is a large variety of restaurants nearby. They have a breakfast cafe and the food is great - especially the french toast. I decided to post today because when we got to out room the AC unit was acting a little noisy. The front desk staff took great care of us to resolve the problem!

I am extremely disappointed with my stay at the Courtyard Marriott Fayetteville…read more I specifically booked a room with a king bed and was given a room with two queen beds instead. While this may have been related to our request for a handicap accessible room, no one informed us at check in that our room type had been changed. Finding out after getting to the room was frustrating and felt like a bait and switch. The biggest issue was the hotel's claim of being handicap accessible. My husband is a disabled veteran, a left leg amputee, and was recovering from recent knee surgery on his remaining leg. Other than a wheelchair height peephole and a few grab bars in the shower, there was very little about the room that was actually accessible. There was no realistic way for him to safely get into or use the shower. We also struggled throughout the property with heavy doors and accessibility barriers that should not exist in a hotel advertising accessible accommodations. The refrigerator in the room was another disappointment. It did not work properly and did not even have a small freezer compartment. My husband relies on ice packs during his recovery, and we had no way to keep them frozen. To make matters worse, the beds were some of the most uncomfortable hotel beds I have ever slept on. They were so hard that it felt like sleeping on the ground. Both of us woke up with back pain and stiffness after a single night. The only positive things I can say are that the hotel was clean and the front desk staff were pleasant during check in. For a Marriott property, I expected much better. The lack of true accessibility, the room change without notice, the nonfunctional refrigerator, and the uncomfortable beds made for a very poor experience. I would not stay here again, especially if accessibility is important to you.

I live there love it got corn hole horse shoes shuffle board basketball ping pong has laundrymatt…read morethe people are great you can fish

Mostly live ins and run down, really run down. Could be an…read moreawesome place. Needs cleaned up and things torn down- old building and such. Hopefully they can get things back where they need to be for campers . No way you could a large camper or 5th wheel in campground. Very narrow road with close trees.

Excellent, courteous driver! Friendly and arrived on time...this company will definitely be my go…read moreto!

THEY ARE AMAZING! They will bend backwards for you to be where you need to be and safely! They…read moretreat their customers like family and make sure you receive a fair price.