Awesome store, knowledgebale staff, easy in and easy out. Prices are reasonable and the…read moreselection is everything you need for your automobile repair. Highly recommended for everyone who is a hands on repair guru.

I've been in the store several times. They have great customer service and they have a lot of…read moreparts. I'm glad this store is part of my community.

My car decided not to start today...i checked the battery, needed a new one. I had no way of…read moredriving to get one so i calledCarquest Auto Parts-RSR, hoping they could come to me. Ans, YES! Ricky came and helped me out. He came out right away. My future business is going to them. Very kind and respectful and knows his stuff. Thank you, again. -Suzanne Jarvis 12/11/2025

These guys are great. Very knowledgeable and helpful. Toby installed a new battery in my truck…read morewithin a few minutes

If I could give 0 stars I definitely would! Went in…read moreSaturday at 830pm and the employee behind the counter was LESS THAN! He didn't know how to use the system AT ALL and had to redo the transaction 4 different times. Also the headlights we bought said 28.99 on the tag and rang up 30.99 at the register, he would not change the price! I will not return to this store... id rather go to AZ or OR!!

Always a clean store workers are always kind and respectful to customers . Always knowledgeable and…read moreno how to find parts .

Arthur and David were awesome! With the Troop about ready to go skiing. the church can had…read moretransmission issues. Thankfully all we need was fluid. Their assistance was invaluable. Thank you.

Luke Harris was super efficient and friendly. He does a great job and is super communicative with…read morethe customers. I will use him for any service he offers and do recommend him to others.

4.5 out of 5 (no place is perfect)…read more This is a family-run business, with good customer service and communication, and upfront and fair pricing. There were no surprises on the delivery and installation of my camper shell. I will be going back to them for other options for my truck.

They did a thorough job flushing my radiator but failed to reinstall the skid plate under the car…read more Bolts are not tightened and or are missing. Now have to take it back again for them to correct their incomplete work. In addition, I really do not appreciate their dirty uniforms on my light colored interior. I now have to clean my seats from their greasy uniforms. With sooo many negative reviews one would think they would/could correct these most basic issues. I guess they really don't care. Nice guys but I won't be returning for service.

For a couple of years we have visited this location and their service was simply A+, paid a visit…read moreas we do once or so a year and everything that everyone has written about was actually a reality, then I realized it was a new owner / new management, everyone deserves a chance but if you're going to charge me top dollar I want the same service oil change marginal and never offer any of the coupons or discounts they have or are promoting on line . It used to be a family owned business and ran well and they cared . This new management it's new mentality in/out they don't care and NEXT. BTW - before you move your vehicle from the shop do a walk around. Good Luck.

I brought my '22 Chevy Spark to Countryside to troubleshoot a noise that another dealership in…read moreWaynesville couldn't help with. I had it to 2 other dealerships before I thought to try Countryside; and they identified the issue and fixed it under warranty with no questions asked. Now I get all the standard service for the little road warrior done there and the people could not be friendlier! While I can't say anything about the sales department because I bought this commuter from a dealership near the Virginia state line, the service department is great at this dealership.

Horrible! They tried to sell my stepson a piece of garbage used colorado for $485/mo x 72 months…read more The truck was dirty and had numerous damage. It also had paint spilled all over the truck bed. Granted he has poor credit and is a little slow but thank God I looked at it before he signed the deal. They were originally asking $23,000 71k miles for this work style truck. It wasn't worth $10k. They discounted it to $18k with tax title etc $20k. Told him one owner but told us 3. Never deal with these idiots. U will get screwed!!!! I've give them a zero star if I could.

Penningtons is a professional, efficient, and easy shop to work with. They took my car in the day…read morethey said they would be ready for it, they completed the job when they said it would be ready, and made the entire process so effortless for me. And the work done was perfectly. Would be my first place to recommend for paint or body repair work.

After my son had a mishap with a tree while avoiding a deer, he was in a bind and needed a repair…read moreto bring his truck back to life. Calling around the county, we came across Jon on the phone, and he was able to get us in quickly and efficiently. What a pleasure to do business with. The nicest people ever, even the telephone interactions. From beginning to end, they worked with the insurance company and got the job done in less than a week from our appointment date, which we set up after the estimate and adjuster visit to see the truck. Absolutely beautiful work! The truck looks as good as new. The attention to detail shows. Considering the damage, the quality of workmanship is phenomenal. The shop has a fenced in yard, which was a bonus because I had individuals steal things from another vehicle I was having repaired in another state a few years back. Definitely the best in Macon county! Scheduling, speed, and quality, and a really kind and professional attitude. Thank you Jon and everyone else at Pennington's for making an unpleasant experience of a vehicle accident into a pleasurable experience getting the repair!

Great service and outstanding quality of work. After a previous shop messed up the strut seal…read morechange twice, I just went ahead and brought my Harley Street Glide to Patriot. Wish I would've started there! Would have saved me the unnecessary expense and downtime on the bike. Would definitely use their service again.

I called being new to the area and explained that I have an Indian Chieftain, Harley and F3 Spyder…read moreand I am looking for service for all of the motorcycles, Rooster was very informative and stated that they serviced all of the motorcycles that I currently own. I had another issue that the left mirror broke on the spindle of the Indian Chieftain and he asked me to send him pictures and he thought that he had parts in stock to repair. The price of the mirrors and labor seem very reasonable. I go tomorrow. Thanks for being courteous to me as a female and helpful in the repairs.