Ronald & Austin were an absolute God send! My mom & I broke down on a Saturday while driving from…read moreCalifornia to West Virginia. We found Wheel be Alright on our Apple Maps search and didn't think we'd find anyone since most mechanic places are closed on weekends. Ronald picked up my call, had us tow the truck to his place, assessed/diagnosed in minutes, got our parts we needed, and he and Austin had us back on the road within just a couple hours!! The two of them are literally the dream team and then some :) Excellent professional service, kind, caring, and absolute geniuses! These guys are the most honest and excellent mechanics out there. They love what they do and it shows! Price was right too. I could go on and on. Beyond grateful for these angels! Thanks guys :)

We were camping at the Cole's Creek Campground and the starter went out on our truck after hours on…read moreJuly 3. Stranded with no one answering the phone for two days, then Wheel be Alright answered, got the part, and fixed our truck all n about 4 hours total! Thank you!!

We were introduced to Mark and Andrew several years ago. They are excellent technicians,…read moreknowledgeable trouble shooters, and down right nice people. We will only take our three vehicles to Zimmerman's. You will be thrilled!

This shop is owned by Mennonites and they are efficient, honest and don't charge what a dealership…read morecharges.

Very efficient, professional, polite and I felt like a valued customer instead of just a form or…read morepayment. Would absolutely recommend!!!!

sold me a real piece of crap... engine lights were blacked out with electrical tape...read more

Recently purchased a Jaguar from this place, and they made the experience a good one. I usually…read moredeal with private sellers because I hate how most dealerships operate. In this case, Autoplex of Mt. Vernon had a rather rare care I wanted, so I was willing to give them a shot. I'm glad I did because they made the whole process smooth and easy. Andy helped me out with the purchase and never pressured me at all. In fact, he was open to helping me out in any way he could. If you don't like the tactics of the big dealerships, go see these guys and actually have an enjoyable shopping experience.

Came highly recommended from individuals all over town. What we needed fixing wasnt inexpensive,…read morebut we wish for our car to work well. Didn't go to the dealership because they will charge like you will be the sole reason their lights stay on, while mechanic shops like this usually do need repeat business in small towns to keep going. Picked up and got an hour away before discovering the air intake and filter in the back seat. The owner showed up after 9p to put our car back together and offered a free oil change, but the trust is broken. Will be watching our vehicle the next couple weeks to be sure lasting damage didn't occur. Will find someone else in the future.

I can not say enough! These people are amazing! We live in Kentucky, my husband was taking our…read moredaughter back to SLU and our SUV overheated. They were stranded and it was 4:30. I got on yelp and called a few places and no one would help. I called Porter's and Jason took care of EVERYTHING! Jeremy drove to the truck, filled it with coolant and they got the truck to the garage. The owner called around and got the part, they worked overtime/after hours and got my family on the road by 7 pm! These people are good people! And fair! We were not over charged! I truly didn't think there were people like this anymore

I brought my own set of new tires,they charged me $120 to mount and Balance 4 tires. The national…read moreaverage in 2024 is less than $60. Never going back. I think they may have overcharged by quite a bit.

Lack of communication and competence between front office and garage workers, then blames the…read morecustomer. Won't be back.

Our motor home had issues with a new starter. That someone else installed. Whe we arrived in Carmi…read moreour MH would not start. Terry came out and identified that one connection was loose and a nut was missing. He finger tightened the loose connection and the MH started. When we were ready to leave I tightened the loose connection and no start. Gary came out to look at it and said he would send out a mechanic in the morning, Terry came out and tighten the connection so we could start and drive to the shop. When we arrived Terry helped us park and fixed the problem and an additional small item. These folks are professionals and while they don't offer mobile services the aided us. If you are in the area and need help go here!

Thru AAA, their tow service picked up up last night broken down on interstate traveling out of…read morestate and towed our sports/performance car 55 miles to a shop. Very personable drive and knew exactly what he was doing, on a scale of 1-10 for experience, he is a 10++! I you need tow services, this is the go to place. Thank you for taking such good care of us

We were on a 5,200 mile trip in our RV and developed transmission issues in Mt Vernon. Mike and…read morethe M&M Transmission team were unbelievable. His expertise, advice, and generosity were beyond belief. Mike made sure we got back on the road as quickly as possible. Living in NC, I will probably never see Mike again, but I can truly say I have a friend in the transmission business. If you need transmission work in the Mt Vernon area, there is no one I would trust more.

Oh my goodness, my son and his girlfriend had the SAME scenario as Russell G. moving across country…read morefrom Idaho to Virginia. I was hesitant to give the details of same day service in an emergency but it happened again! UNHEARD OF to have it fixed in one day! I believe my son said the woman's name was Leanne that fought with the warranty company for them and GOT IT! I thought that we had hospitality here in the south but MOUNT VERNON, ILLINOIS has a GEM!!!! If I could give this company TEN stars I would do it. As a Mom, I was actually crying because I am so grateful to this company of hard working employees which is so rare to find. They would have had to either leave the truck & trailer to come home for work in her car, stay in a hotel or we would have had to drive him back to Illinois then come back again to Virginia. M&M Transmission...you are the best!!