Jimmy is a very knowledgeable and professional mechanic. He installed new brake rotors along with…read morepads on all four wheels about 3 months ago just prior to road trip. Experienced no problems whatsoever and brakes performed perfectly following install. He was very kind and courteous throughout the entire process. I didn't have to wait days for a scheduled appointment like other shops and was able to provide service the day following my initial call. His parts and labor rates are extremely reasonable. I would definitely recommend giving him a call to address any repairs that your vehicle may require. Thanks again Jimmy!!

Long story short, I was stranded near Marion with no keys and no wallet, so I needed to get to a…read moreNissan dealer ASAP to get a key for my car so I could get back home. I contacted the dealer and they said they had my key in stock. The rep on the phone was very helpful and understanding of my situation. I had also lost my license, and apparently you need photo ID to get a key made. Luckily, I had my student ID on me, and they were able to work with that. I got my car towed to the location and left it in their parking lot overnight to have my key made and programmed in the morning. The next morning I went back and everything went smoothly. The rep at the desk remembered our conversation from the day before and was able to get me attended to right away. I was notified of some factory recalls, so I got that taken care of while I was there. The whole thing took about 2 hours. An random added note, they have a Starbucks coffee machine in the waiting area that makes some fantastic hot chocolate. Overall, everyone I interacted with was really nice and helpful. It helped alleviate the nightmare of a situation that I was in. The only reason I give it 4 stars is because of the price. The factory recalls are free, but the cost for the new key/sensor, and the labor totaled to around $300.

The only good part of our experience buying a car here was Todd he was a great salesman and we…read moreenjoyed his service but Damen Wright was very rude, condescending and aggressive when I tried to step out and make a phone call during the signing and ruined the whole experience of it all it almost felt hostile, I wanted to just leave and not give my money to this place because of it that is not the way to talk to a customer let alone a person

Four hours from home and developed an issue on my Gladiator while at Shawnee National Forest…read more Stopped by and spoke with owner Justin who was very helpful and got us on our way. Very appreciative of his help.

The best auto shop around. They aren't like other shops that are just for the money, they truly…read morewant to help, which is also hard to find as a girl dealing with mechanics. I brought my car to get it checked out because I had a leak and they did a full look at the car and also were able to fix my air that has been broken for 4 years. They provided the best experience and worked with me on the price and tried to find the best yet cheapest parts available. I will be sure to come back for all future car needs. 10/10 recommend... the owner is easy on the eyes too.. which is always a bonus

Very efficient, professional, polite and I felt like a valued customer instead of just a form or…read morepayment. Would absolutely recommend!!!!

Good service and price . Very good price on tires. And oil changes. Fast service clean and…read moreorganized.

I had a leaky back tire, was told it couldn't be repaired, by another shop. Decided to go to T's to…read morejust bite the bullet and replace the leaky tire and it's parallel partner. Turns out my front tires were bald (and they were bald), rather than trying to sell me four new tires, repair guy said he could patch my leaky back tire and put the ordered tires upfront! very thankful and blessed for an honest tire shop!!

Honestly, this place is a gem. It's been around for 32 years. The staff is honest and really…read morewelcoming. They were able to get me an appointment within 5 days. They diagnosed the issue for free and within 15 minutes. They are typically busy but the prices are very reasonable. They charged me 180 for a job that other shops tried to charge me 500. So I'm definitely a new customer if something else goes wrong. They do just about everything. Definitely an easy location to find. The job was done in 50 minutes. No unnecessary charges. Really great work. My car sounds as good as new.

Tire service is great, muffler service ok but pricey. Do not get mechanic work done here. They…read morecharge top dollar, but won't pay their help well enough to keep experienced mechanics on staff. The young man told me my truck was a total loss, but turns out that was a misdiagnosis and another mechanic shop fixed it for under $200.

First and foremost, all reviews prior to the ones posted in 2023 are of Rodgers Automotive under…read morethe old ownership. To my knowledge, even the ones done in 2023 were posted during the transition period from the old owner to the current owner. The new owner's name is Nick. He is also the head mechanic. He and his staff are excellent: personable, attentive, and knowledgeable! Their prices are affordable, and their work is superb! Nick is able to explain his work with great specificity. We went to Rodgers for the first time for an AC replacement in 2023 after moving to the area and have been back for routine maintenance, such as oil changes. Of particular note, something BAD happened under the hood of our old Tiguan. We first brought it to the Volkswagen dealership. Conclusion, it had blown a cylinder. Repairs, replacement of the engine, were cost prohibitive. We brought it to Nick for a second opinion. At that time, honestly, it had been quite awhile since we used his services (as we also use the dealerships for some things). He confirmed their findings in about 30 minutes. We then went to pay him, and he would not hear of it despite our insisting to pay him something. He actually said that he did not want to add insult to injury and that he strives to run his business and treat his customers in an - and I quote - "ethical" way. Unbelievable, right, especially given the reputation mechanics historically have? He is a good man. During the extended transition period of the business from the old owner to Nick, they "evidently", thoroughly cleaned the office and though it was the old look, it was charming, comfortable, and odorless. Since then, that is, since the full transfer of the business over to Nick, they have totally remodeled the office - it is now a bit like a waiting room at a dealership - and improved and expanded the property (razed that old vine-covered house) and modernized the garages. I would HIGHLY RECOMMEND, at least, this version of Rodgers Automotive and its current ownership! (All that said, I know it is after the fact and does not really much matter in the relative spectrum of things, but I feel compelled to defend Nick's predecessor, whom I never met, on one point, at least. After all, it was still technically that guy's business that I first visited, and I found the office with all the old model and diecast toy cars and photos and signage from down through the years,... nay,... decades to be very quaint and not at all dirty and smelly (maybe a little dusty). When one states that "The price was fine and the work was as well," but gives the business a one-star rating, as one reviewer did here, that is a bit absurd. The auto shop passed on the far-and-away most important two necessary factors. All the rest is peripheral. But, I digress.)

Good family Owned operation. Good / Fair pricing...very…read morehonest (even if it hurt$) Kidding...nice guys in that shop!

My son had a standard valve stem go bad and they refused to replace it with a regular stem but…read morecharged for a tpms stem even though he explained none of the other tires had one anymore.

I had a tire with sidewall damage after hitting a pothole. Being a low profile tire (245/40 R18) I…read morewas worried about how much I was going to have to pay for a replacement :0 I googled around, saw and called Holt's hoping they had a gently used tire, and thankfully, they did. $80 mounted, balanced, out the door. Woohoo! They also repaired another tire that was leaking for me ($15) The owner is very amicable and polite and he also let me know that there was a leak from the outer CV boot. Plenty of seats in the waiting room. Out of there in a half hour. As enjoyable as the experience could be; left with a smile on my face. Next time I have a wheel or tire problem, I will definitely think of them first.