We've worked with Cindy her based on my wife's family recomendation. She was great in booking our…read morehoneymoon and we're using her again for another trip. She had better prices than the internet, was easy to work with and handled all the details.

My Wife and I recently took a 10 day vacation to Europe w/ a 7 day cruise…read more I tried planning the trip on my own and the cost was just too much and difficult to coordinate the time schedule. Luckily I gave in and called Unique Travel Service. Nancy was phenomenal and was able to book our trip for a fraction of the cost I had come to on my own. Not only that but she helped us schedule our days out so we wouldn't miss out on anything. Will definitely use Unique Travel again for our next trip. Regardless of where you're going, they'll save you some major bucks and still help you get the most out of your vacation.

This is why you need an experienced travel agent! I haven't…read moreused a travel agent in years. I do everything myself. However, I was going to Punta Cana and there are a LOT of resorts -- and I had no ability to determine which would be best for our group of 20. John put us into a resort that fit like a glove. Beautiful resort, family friendly, great service. We could not have been happier! No chance I would have known to pick this resort -- and John kind of knew everything about everything -- and made this vacation just perfect. Really grateful for his expertise and will definitely use him again, particularly when venturing to new places.

This place deserves this rave review. We have a family of 7 and setting up a vacation can get…read morecrazy, not to mention expensive. I have been a customer for 8 years simply because the service they provide is excellent. Sharon is one skilled, professional agent. I gave her one week and a budget and she did not cease to amaze once again as I am sitting in Mexico with my husband and kids enjoying an all-inclusive four star resort. What separates this agency is that they know the destinations in detail and there is no surprises when you arrive. Thanks Sharon and your fellow agents for years of superior service. Our family will be a customer for years to come!

This is very unfortunate, as I tried to call and book some vacation packages for a company business…read moretrip, but was hung up on twice. The response on the second call was "I am working with a large booking and I do not have time to talk" This was from the "cruise expert" herself Sharon Ebner. I am very disturbed by the quality/lack of customer service. Never in my history of working in the hospitality industry have I ever talked, or been talked to in the manner Sharon spoke to me. I am happy to say I was about to book my requirements through another travel agency and I am thoroughly displeased by the attitude from this company. I am glad I found out the lack of customer service before booking anything, instead of this issue occurring after I had booked with Horizon Travel. This place will not be recommended by me to anyone.

Vicky made our Alaskan Cruise, flight and hotel effortless, at least for us it was. Vicky spoke…read moredirectly with the airlines, hotel, and the cruise line while we listened. We had flight vouchers that she navigated those for us when a previous travel agent would not. Vicky was very through but also a joy to work with. We have used other travel agents before but she beats them all out. We will be reaching out to Vicky for our next vacation. If I could give more than 5 stars I would.

We just got back from a wonderful trip, courtesy of Victoria Callas of Arcadia Travel & Cruises…read more Many folks these days tend to "skip" using a travel agent, preferring to make their own travel plans. While there are all kinds of websites & apps to use, having a great travel agent is worth its weight in gold! All is fine on a trip until trouble appears. With a travel agent, you have a REAL LIVE PERSON to call if you run into a snag! A great travel agent like Vicky knows all the tricks and shortcuts that can really bump your trip up to the next level. Having her expertise at the tip of your fingers can provide solutions to problems. Covid restrictions change frequently. She's up to date on the requirements, not just for where you're starting your trip, but also for your trip's destination! What if someone in your party falls ill? What if you miss a connecting flight? THOSE are situations when a seasoned travel agent like Vicky can come to your rescue. Vacations can take many twists & turns. It's the situations that you CAN'T predict, that Vicky can assist with. For example, in 2012, I took my 78 year old mother-in-law to Puerto Rico. The first 3 days were great but unfortunately mom came down with a stomach issue requiring hospitalization. Luckily, Vicky was by our side (via phone) every step of the way! She rebooked our return flight which had to be delayed until mom was better. What was a language barrier for me (as I only speak English) was no problem for Vicky who is multi-lingual. She's a godsend. She's been our treasured travel agent for over 30 years! She goes out of her way to make sure everything goes smoothly before, during and after your trip. She's the BEST! Thank you Vicky for all the years of great trips that you've booked for us! We look forward to many more!

Frank was recommended to us by friends that had used his services several times. We contacted him…read moreand discovered that he was a professional and personable travel advisor. It was a pleasure to work with him as he offered great suggestions/recommendations for a recent 17-day cruise. One leg of our flight was unexpectantly cancelled, and he ensured that our vacation ran smoothly. We were extremely pleased with the hotel he recommended and booked for us prior to our cruise. We intend to use Frank's expertise to book future trips and highly recommend his services.

Frank has been absolutely wonderful. He has helped plan numerous cruises for us. He has helped plan…read moreour anniversary cruise to Italy. He made great suggestions for the hotel stay. It was beautiful. He also helped plan my mom's 80th birthday. It took a lot of patience because I was planning it with my 3 siblings, he was getting so many opinions, and plus staying in our budget. Frank is just fantastic!

For more than 10 years we are using MGA Cruise& Vacation Center, and we had experienced exceptional…read moreservice with Elena and Marcela. Your company provided us with an outstanding service when we needed it most. We are truly grateful for your helpfulness, professionalism, and prompt response time. Thank you

Marcela, has lied provided a estimate then a day later raised the ticket price DID NOT honor the…read moreticket as stated via call :(

Very happy with the service. Inam was fast, efficient, and got a great rate for our flights.read more

Really good experience I was recommended this place by one of my family member . I am really…read moreimpressed by the customer service FAST!! And Cheaper then Online!!

It was obvious when i spoke to Judy she knew what i was looking for. Then called back and said she…read moredoesn't work with Carnival cruises. When i told her initially i was wanting that cruise. Obviously didn't want to work with me because i'm not a corporation or from Oak brook or Hinsdale.

I have a small tour operating company, and I use Travel 2000 to help with all my hotel needs. Judy…read moreis great at finding wonderful hotels at good rates. She's also very patient and happy to talk through decisions. She really puts effort into her research.