I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

I am eternally grateful to Yoga Bear for recovering my photos. I stupidly accidentally formatted my…read moreexternal hard drive with Time Machine and lost 15 years' worth of photos. I had taken it to a competing repair shop and they said my drive was unrecoverable. But clearly they did not have the knowledge that Yoga Bear has. Theo recovered the vast majority of my files. He was communicative, friendly, and so helpful! I couldn't be more pleased with the service and expertise I was provided. I will 100% turn to Yoga Bear for any future tech mishaps and will be referring all my friends! Thank you guys!!!!!

While on a business trip, my laptop was water damaged, and I needed a bunch of family photos and…read morefiles recovered from it. We worked out a time that we were both free, and they picked up my laptop and were very transparent during the entire process. A new external drive was included in the price, where my old files and even deleted files were transferred into and dropped back to my house. The files we got back were priceless. I couldn't even imagine if I had tossed the laptop, thinking it was water damaged, and lost all the pictures and videos on it.

They start out with a low estimate, but when they get the product to recover the data (pictures),…read morethe price jumps tenfold. When I declined and asked to have it sent back to me, the price suddenly dropped to a reasonable amount. The finished product was well done, and I am able to move the pictures to a new, safe location. This part of the process was worth the money. Their sales gimmicks, not so much. My first concern was when I dropped off the drive at a local "drop office." This business appeared to be a competitor and offered to do the work under the table. That was sort of creepy, and warning bells were going off in my head. Be careful what you send.

Very quick reply, friendly while I did not use this service I would highly recommend contacting…read morethem. I was a bit worried about a computer issue and I knew if I had to contact them right away.

First this is my second service by Tech2U and again they were nothing but total professional in…read moreexploring my issues before even requesting a payment. Adam was my technician and took remote control of my computer and was able to diagnose and issue remedies to my issues. No dropping off to a repair store, no 2-hour phone call, no going without my laptop, and the best thing it was worth every penny to simply call and have my issues fixed while having my morning coffee! Great job today Adam and thank you.

Honest, Skilled, and Affordable Highly Recommend Manny!…read more Manny is fantastic fast, patient, and incredibly helpful. I spent two weeks going back and forth, shopping around, and getting diagnostics from big-name shops and local repair places. While many were friendly and offered free diagnostics, the larger chains quoted prices that were nearly the cost of buying a new laptop altogether. My MSI GE76 Raider had a completely detached screen and a failing battery. Manny not only handled the full repair but did so within my budget, even going above and beyond to help. He used OEM parts no shortcuts or cheap knockoffs and the quality of the repair speaks for itself. Don't expect a glitzy storefront; the work is done right out of his garage workshop but honestly, that's all you need if you want a reliable repair without paying an arm and a leg. Manny delivers high-quality service, fair pricing, and real care in his work. Give him a shot--you'll be glad you did.

My MacBook battery was completely dead, couldn't even hold a charge any longer. Had to always keep…read moreplugged in. Reached out to Manny and he was able to order a new battery, installed back into my MacBook and now it's working great. Now I'm able to hold a charge for 7+ hours and love being able to see that 100% battery charge again. Really happy with the work, quick communication and the price. I would recommend his repair service if you have any type of computer issues.

Our 1TB hard drive suffered a fall and we feared the worst. Indeed, upon plugging in, the drive…read morestarted suffering a periodic clicking sound. Quick research stated the drive head was destroyed. Scouring the web landed us with Secure Data Recovery. Alec Sakenes, great guy, was knowledgeable, quick and supportive throughout the recovery process. They had a drop point at Basscom Towers, they overnighted the drive for free. Diagnosis came back with Yes they can recover, but it will need clean room action. The price brought a tear to my eye, called up Alec and hoped he could help out. He was a champion, he spoke to the manager and dropped the price to a little less than a buck a gig! whew! 5 years worth of priceless photos and vid's were on their way back in under three weeks. I am now investing in a 5 drive RAID array. Thanks Alec for all the detailed info and help. You guys are awesome! PS: Sorry Alec for the delay in posting this.

My 4TB USB hard drive started to have slow down issue and had failed before I got a replacement…read moredrive to transfer all my data to. I reached out to Seagate, the manufacture of the drive, and they have quoted me an recovery price, however, with a mandatory $100 assessment fee either if the drive is recoverable or not. I found the fee absurd and looked for a better service else where and found SECURER DATA RECOVERY. The agent I talked on the phone was really informative and took me through the process with ease. Luckily, they were able to diagnose the drive with read error issue and had to transfer all data in a clean room environment. I got the drive back in no time and 99% of my data was recovered at a reasonable price. Thanks SDR for helping me get back my lifetime memories! Maybe I should consider cloud storage or back-up storage to prevent this from happening again :)

Forgot my password on a self-encrypting ssd. Thought that was the end of it. These guys pulled my…read morefiles out anyway and sent them back on a usb. Didn't think it was possible tbh.

This guy id a rockstar for small electronics repairs. Would not hesitate to take my electronics…read morethere to fix again.

Do not get your screens replaced here. The colors will not be the same anymore, and it will not be…read morewaterproof. They damaged my iphone 13 and but not fix it properly or do anything about it. They also did the same thing to another person I know.

I purchased a brand new SD card reader for my laptop, and it ended up corrupting the files on 2 of…read moremy SD cards to where it said I couldn't retrieve them. I tried one computer place in Roseville that claims they specialize in data recovery, but was told "your files are corrupt, sorry". I decided to give Konicom a try, and they were able to get me ALL of the files, and it only took a day and a half! I was happy with their service and efficiency. Hopefully I won't need them again, but if I do, I will definitely be returning

Computer runs the world, so of course my computer crashed. I took the laptop to get it fixed…read more They quoted me at $120, so I said fine because all the other places charge about the same price. Next thing I know, I got a call about recovery data from my hard drive for $1000! On top of that, I got chared a $45 diagnostic fee. Are you kidding me?! So I went back there to grab my stuff, and decided to see if they can lower the price. I started to talk to the owner (chinese guy named Brian or Ryan) about my problem. He was a slick talker (must of been a salesman) and started going on and on about scratching noises. Of course, not knowing anything about computers, I said yes. The data recovery took over 2 weeks and I got nothing! I took matters into my own hands and did some research online. I went and bought a SATA to USB drive. I plugged the hard drive to the SATA to USB drive, plugged the USB to my computer, and made it my secondary drive. All my data showed up! My recommendation: if all else fails and you have to go there, watch out for the owner Brian or Ryan. Don't let him fool you into purchasing over priced services you don't need. Watch them diagnose your hard drive first before you make any final decisions. I GOT RIPPED OFF!!! These are their prices. It is better to make inform decisions than get ripped off! http://www.nodata-nocharge.com/DataRecovery_PricingGuide.asp?submenu=1

We had been unable to fully utilize our computer. After futile attempts to fix it myself, I needed…read moreexpertise. Tech 2 U responded quickly, attempted to remotely fix our issue, however an in-home visit was necessary. After a brief description of the problem, the technician promptly went to work and not only corrected our problem, he offered much appreciated programming to better our computer's performance. This company is quick to respond and offers many affordable solutions to maintaining your computer.

Came here to have my broken hard drive saved...had a lot of data that I wanted to access again and…read morethe hard drive would no longer connect to my devices. They took the hard drive and saved all the data and transferred it onto a newer top of the line hard drive with a lot more space as well. I found the price reasonable. The people were friendly. And I enjoyed the updates over the course of a couple days. I would do business with them again!

I am so completely unhappy with Iron Mountain! My company has had records stored since 1991- we no…read morelonger have an Account Rep to ask questions or go to directly for support. You guys raise our rates which seems like every 6 months and do this without notifying us. Your customer service line is an absolute joke, no one calls back in the "24-48 hour" timeline and your customer service team has nothing better to say when there's an issue other than "I'm sorry Ma'am this is all I can do". I've heard the spiels, expedited, emailing destruction, call you back, all just words to make the customer feel like you're accomplishing something when in reality you do not. I have literally been working on straightening out our IM mess since February and now it's mid July!! And for Christ sake GIVE CUSTOMER SERVICE REPS A PHONE NUMBER TO YOUR DESTRUCTION DEPARTMENT. Pretty stone age that one department can't communicate with another. Calling it a NIGHTMARE to deal with you guys is me being nice. We are taking our 1000+ boxes and leaving, after you charge us the ridiculous fees of course. I will be posting on every public media outlet possible to warn potential customers of how gut wrenching it is to do business with Iron Mountain. SOMETHING NEEDS TO CHANGE!!!

From the owner: Secure Shredding Services - Iron Mountain secure shredding services protect the privacy of your…read moreinformation by destroying paper records and documents, plastics, and media in a cost-efficient, safe, and compliant way. Records & Document Store - Secure offsite document storage. Records and information are the lifeblood of any organization. Safe and secure document storage is critical to compliance and business continuity.Document Scanning & Digital Services - Gain secure, collaborative access to your information. When you live in a hybrid world of paper and electronic information without a unified view of your information, you and your employees spend precious time searching for what you need. Vital Records Storage - With a strong local presence and nationwide coverage, we're the trusted partner for secure storage of vital records--protecting your irreplaceable assets with care and compliance. IT Asset Destruction Services - Our secure ITAD solution prioritizes your business' data security, sustainability and brand reputation. We'll help you destroy, recycle and/or remarket your retired IT equipment through a reliable, environmentally-friendly and compliant process. Our ITAD approach will help you reduce e-waste and retain maximum value from your end-of-life IT assets, including your computers, mobile phones, servers, hard drives and more.