I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the other products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). [[HIGHLIGHT]]I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half.[[ENDHIGHLIGHT]] The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). [[HIGHLIGHT]]He even suggested a better virus protection software product along with improved Ad Blocker software.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I am very pleased with the knowledge and support of Ken.[[ENDHIGHLIGHT]] They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help. read more

I am eternally grateful to Yoga Bear for recovering my photos. I stupidly accidentally formatted my external hard drive with Time Machine and lost 15 years' worth of photos. I had taken it to a competing repair shop and they said my drive was unrecoverable. But clearly they did not have the knowledge that Yoga Bear has. [[HIGHLIGHT]]Theo recovered the vast majority of my files. He was communicative, friendly, and so helpful![[ENDHIGHLIGHT]] I couldn't be more pleased with the service and expertise I was provided. I will 100% turn to Yoga Bear for any future tech mishaps and will be referring all my friends! Thank you guys!!!!! read more

[[HIGHLIGHT]]Contacted them with an issue I had and got an immediate answer for future follow-up.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]No one else ever called me back![[ENDHIGHLIGHT]] Highly recommend. read more

I wanted to thank the person who helped my roommate over the phone regarding her computer being hacked( I am sure that did not happen) [[HIGHLIGHT]]he was very helpful not only emotionally but also professionally[[ENDHIGHLIGHT]](she was emotionally upset) [[HIGHLIGHT]]he calmed her down gave her support and explained how to rectify the issue with her computer and possible hacker[[ENDHIGHLIGHT]]. Thanks for your help. read more

After 10+ years of doing business and referring Yoga Bear, our relationship must come to an end. I sent a request for service two days ago, their website says a response within 5 hours, not the case here. The last two people I referred to Yoga Bear were not happy with their response time either. I know I am no longer in your preferred service area, its a bitter farewell, good luck in the future. I am giving you 3 stars instead of 1 star for your excellent service in the past. read more

[[HIGHLIGHT]]Very happy with the service.[[ENDHIGHLIGHT]] They completed all of my requests today but in a quick around time.

Before I say a word, notice they already have 400 some-odd reviews, and only THREE of them are 1 star. That's less than 1 out of 100. That's almost unheard of, especially in a business where sometimes people's valuable data simply cannot be recovered. My personal experience has been outstanding. They recovered data that I couldn't recover myself, and I've been a computer programmer all my life. read more

Friendly, knowledgeable and fixed my computer/printer problem quickly. He understood my connection problem when my internet company and printer manufacturer could not. [[HIGHLIGHT]]Wish I had called Yoga first and saved hours on the phone trying to solve the problem.[[ENDHIGHLIGHT]] read more

Swung by Ken's pad to sort out my soaked MacBook. Ken runs a tight ship; you drop off, they fix, you pay by card or check--smooth sailing. Forked over $350 after a fortnight, and boom, my laptop's back from the dead. [[HIGHLIGHT]]Patience was key though; a quicker fix and a bit more chitchat wouldn't have gone amiss.[[ENDHIGHLIGHT]] Yet, here I am, typing away, not shelling out for a new one. Might just ring them up again if disaster strikes. read more

I simply do not get all the 4 and 5 star reviews for Yoga Bear Computer Repair. It makes me suspect based upon my experience. I was looking for a local Sacramento based computer repair company. I'm pretty computer literate myself, going all the way back to DOS. But sometimes it is just easier to have someone else do the troubleshooting and repair. I was also looking to start to develop a long-term relationship with a local computer repair company that I can count on and use for future computer needs for myself or other family members. I called their phone number, 916-800-3035 and left a message regarding my issue. I received no call back in 24 hours. So I called again and left another message. Another 24 hours has gone by and NO call back. People with computer issues are in a hurry to get them fixed. This just doesn't cut it. I'm in marketing and sales. The number one rule for a company is to ANSWER THE PHONE when potential customers are calling. If you can't get to somebody to solve their problem because you are too busy, just tell them. But answer the phone or get back to somebody that leaves a message in a timely manner. 48 hours and still counting is not a "timely manner" and is not acceptable. Maybe Yoga Bear Computer does great computer repair work and the reviews are legit. I'll never know because I simply could not get a response back from them to get the repair process started. It looks like I need to look elsewhere for this repair issue because this has gotten old. read more

I was able to message the business owner through yelp and set up a time to drop off my water damaged MacBook with Ken (at his residence). They accepted check or card afterwards. Very easy process overall. I feel like this is an honest business with fair pricing. I waited a little over 2 weeks, paid around $350, and my laptop works! So relieved I don't have to buy a new one. I wish it could've been done a little faster and with more communication, but I would definitely use their services again! read more

This was a great experience,Theo was on time and answered all of my questions. We have received a MacBook from our in-laws & trying to take it to the factory settings crashed it out. Yoga Bear had multiple 5 star reviews so we gave them a shot. It was money well spent, Theo had no problems getting it back working & help my wife with connecting it to all our Apple devices.I would highly recommend Yoga Bear for all your computer needs. read more

Yoga Bear Computer Repair - MacBook Pro - IT Services & Computer Repair Near Me - Sacramento, California

He fixed my issue with internet upload speed after a few tries. [[HIGHLIGHT]]I appreciated the work and response.[[ENDHIGHLIGHT]]

[[HIGHLIGHT]]I was able to quickly get an appointment with Yoga Bear Computer Repair.[[ENDHIGHLIGHT]] Their technician Theo efficiently addressed the setup issues with my new computer & got my data from the old computer downloaded from the cloud backup. I was impressed with his expertise, skill & customer service. The charge was very fair for the service provided. I will use Yoga Bear again for any computer issue. read more

Beware, you still will be charged regardless if the issue if fixed or not. I've recently had issues with my PC crashing while running routine programs and video games. It was getting out of hand so I sent my PC off for repair. They were unable to diagnose and issue and told me everything looked normal on my PC. still needed to pay $200+ for nothing to change and my PC is still crashing routinely. I'm sure they are great for data recovery and other issues. But just know you'll be paying regardless if it's fixed or not. read more

The type of service Ken and his team offer is something you simply don't find in modern day. They are passionate about what they do to a point that makes you feel excited and privileged to be on a call with them. Personable to a point that you feel like you have a new best friend who is looking out for you in every possible way, with their profit as the last consideration, helping you avoid hassle and unnecessary cost instead being front of mind. To say that they are willing to go the extra mile to make your experience better is an understatement. They love what they do, and care about people more than anything, which is something so rare to find. They were trustworthy and transparent with pricing and service to a point that I actually felt like I was taking advantage of them at the end of the experience. I ended up not having to spend a dime in their store because Ken stayed on the phone with me for 45 minutes prior to coming in, explaining to me why it was in my best interest to go down multiple avenue options, most of which in no way led to profit for his team. All of which I would have never considered without the knowledge and experience of someone with decades of industry experience volunteering their time. Thank you all for what you do. I got more out of this experience than you could even imagine, and have been converted to a lifelong customer. Geek squad could never. There is no competition. read more

So many red flags! This guy kept me from getting my computer repaired for over 2 weeks. I let him know i needed it right away. He said he ordered the part. Told me to drop my computer off at some guys house before he had the part. He doesn't answer his phone, takes days, if ever to respond to texts and emails. If he's too busy, or on his honeymoon or just cant keep his information straight, why would he still be answering requests for quotes? Does he know how to put an out-of-office message on his email, phone or texts? How in the world did he get nearly 500 people to give him good reviews?! I just don't get it! read more

Yoga Bear was great to work with. They picked up my ailing iMac, installed new hardware, and returned to set it up. It's now operating faster than ever, and saved me having to purchase a new computer. read more

Although at the end, I wasn't able to get serviced by Yoga, I had a really positive interaction with Michael. I would recommend their services. There was follow through, exchange of information, explanation of process and timeline as well as a referral. I really appreciated that. I would definitely recommend to see if they can help you out with your technical issues. read more

I originally called Kehn to talk to him about setting up a 10 Gb net work at my home, I had all the hardware that I needed but wanted someone to come to the house and go through all of it to make sure it was hooked up all correctly. Cameron came over and spent a little over an hour with me and made sure that all of my settings were correct and anything and everything I needed to do and I can't tell you how much I appreciated his expertise on getting me all dialed in. They will for sure be my company that I call with any computer or network questions. Thank you Yoga Bear read more

Yoga Bear Computer Repair - IT Services & Computer Repair Near Me - Sacramento, California

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I think with 360 reviews and 5 stars, that speaks for itself, but I'll add mine to the stack. Service was incredible. Quick and easy communication. Having a problem with your laptop is already a huge headache so it is nice to have experts like Yoga Bear who are nice and considerate. The tech who repaired my laptop came to personally pick it up on a Friday evening.. that's dedication. He diagnosed it by Sunday, gave me a quick call then touched base again on Monday. He found out it was because of my graphic card, gave me my options of replacing the card vs getting a new laptop with cost savings, which I really appreciated. He looked up part prices and everything. I decided it wasn't worth replacing the graphic card, so I came to pick up my laptop on Monday, since he was located close to my work. I received my laptop back and turns out he cleaned my screen (my really dusty n oily screen since it was a touch screen lol) AND he cleaned my keyboard cover... I didn't even clean it myself after months bc I was too lazy lol but it was so nice of him to do that. The tech found a way to get around my graphic card issue so that I can still use it while shopping around for a laptop. He gave me laptop recommendations and I went off my way. Price was reasonable, although maybe a tad pricey bc I didn't have any repairs. But they made the process so painless, and you can tell they know their stuff, so it was worth it to me. Thanks again, Yoga Bear! read more

Just got my laptop back and Ken was so great! He went above and beyond with communication and making sure my laptop was in perfect shape. He fixed my laptop for more the what I sent it in for with no extra charge. I felt very comfortable and safe leaving my most valued belonging with him! Recommend 100% Very cost effective as well. read more

Theo worked hard on my mystery motherboard problem and saved me from having to replace it despite damage! Great process, transparent, and super convenient service. Also super affordable! read more

Ghosted after contacting them and they said they would need to pick up my computer for diagnostics. They ignored multiple polite followup messages. Unprofessional. read more

Theo came out...got to work, fixed computer, iPad, iPhone, printer in record time...no scalping. just brilliant, fast, so polite, kind at what he does! i sent him to friend down street who had same exceptional review, feeling. May God bless this business and its honest, smart employees! HUGE BONUS...it wasn't some Call Center sends people out they don't know! read more

I am truly pleased with the continued quality of work provided by Ken. I requested service on my Razer Blade 15 (2020) gaming Laptop to be upgraded with more room, better memory, cleaned and apply new thermal paste. The laptop no longer overheats. Yet again, Ken provides quick turnaround times and great value for the upgrades and maintenance. I highly recommend services. read more

Theo was prompt and got right down to working on installing our new wireless printer. [[HIGHLIGHT]]Could not have done it without him.[[ENDHIGHLIGHT]] read more

Knowledgable and thorough would be the 2 best words to describe Ken at Yoga Bear Computer Repair. Ken was my first call when I was inquiring with companies to repair my liquid-damaged Macbook. He thoroughly explained to me the difficulty of repairing Macbooks that suffer liquid damage. It took quite some time, but Ken got the job done. I will definitely be using Ken for more PC repairs in the future. read more

I recently checked my Dell XPS 15 in for an issue regarding video card failure that caused the system to frequently crash and reboot. Out of all of the repair places I called Yogi was the most knowledgeable and responsive regarding diagnosis. Due to covid, the offered to pick up my computer at no extra charge and would diagnose repair. Within the first week I received my first update that a reboot/reinstallation of windows did not due the trick--as expected. Quickly I was offered a solution related to the SSD, which appeared to likely fix the issue, I was given a 2 week time frame, and the option to also upgrade my ssd to 1TB, and I obliged. About two weeks later, another update, the SSD was not the issue either--to my surprise I was certain this would've been it. Puzzled Yogi Bear continued to troubleshoot with me and eventually contacted Dell, turned out the motherboard was the issue--Yogi went above and beyond to get the motherboard covered under Dells warranty program, although it took a few months for that to take place I was not charged for the repair which was unexpected since my computer was out of warranty shortly before. Several attempts and a repair later My computer was restored and I didn't lose a single file or document. Also, because of this awesome experience I decided to upstage my SSD to 1TB, that addition was seamless and my computer was returned running better than it ever has. Not only do I recommend these guys, I will only ever use them as my official computer repair guys!!! 5 stars easy! read more

I have relied on Yoga Bear Computer Repair for all my computer needs for at least the past ten years and they never disappoint. This is an outstanding computer service and they go above and beyond the call of duty. Over the years they have set up new computers and electronics for me as well as cleaned up the damage from viruses and hackers, and made recommendations for virus protection, backup drives, and general computer care. All the computer specialist are wonderful, however I have been working with Theo in the recent past and he is an amazing guy. Expert doesn't begin to describe his skills. I'm a senior citizen and self described "technophobe." Theo is always patient and kind with me, especially when I "just don't get it" and he must repeat information two or even three times. Whatever your computer needs, Yoga Bear Computer Service is the very best company you will find in the region. read more

These guys are always super helpful. They always return calls promptly. I've had them repair my desktop in the past and recently I was given some great advice/recommendations on finding a new printer. They are my go to fir any and all my computer needs. read more

My computer kept turning on and off. Theo found the problem and figure it was 1 missing pin for the on and off switch on the motherboard. Theo came back the same day when I faced a minor issue. I highly recommend their service. Fair price and good timing. read more

Yoga Bear Computer Repair - Installed a new cooler for me. - IT Services & Computer Repair Near Me - Sacramento, California

These guys are the only one I trust to repair, upgrade, or do anything with my computer. They are computer geniuses! Their prices are reasonable also. I've used their services several times over many years and found them to be accomodating, reliable, and professional. read more

Thank you, Yoga Bear! I can't say enough good things about this company. My computer crashed in the middle of finals a month ago and the team at Yoga Bear helped me tremendously. Not only computer was my computer returned promptly in working order, but with improved speed and overall functionality. I'd like to add that Yoga Bear has incredible customer service. Michael was communicative, kind and supportive throughout the process! Thank you. I wholeheartedly recommend Yoga Bear to anyone in need to technical computer repair. They are wonderful and easy to work with. read more

Yoga Bear Computer Repair - IT Services & Computer Repair Near Me - Sacramento, California

Tim has worked on my company's Mac computers a couple of times and I will continue to request his services going forward. He is on time and friendly. I appreciate that he doesn't seem to bill for every single second he is here, such as time he spends waiting for an automatic update to finish, or time he spends explaining his plan to me, etc. Computer repair services are expensive as it is, so this is helpful. He makes helpful suggestions, and my computers are running smoothly thanks to him. read more

Yoga Bear Computer Repair - IT Services & Computer Repair Near Me - Sacramento, California

My new commercial printer, scanner needed to be setup on our computers and after several attempts to install drivers, I contacted Yoga Bear. They came to my home within a few hours and set up the printer on two computers to function wirelessly. He then helped us with some issues with a cell phone and offered to do anything else while he was at our home. Next time I have technology challenges I'm going to call Yoga Bear and avoid some frustration. read more

I called and sent a quote request via YELP and could never get anyone on the phoe and did not receive a response to my Yelp request. I got two calls back while I was in meetings but no repsone to my question about the specific repair I needed for my LAptop screen. Each time I called back I got VM and asked for the retunr call to anser my question as to whether the specif damage could be repaired or I should just buy a new PC. I couldnot get thsi question answered and was not able to talk to anyone for more than 24 hours since my initial call andYELP note. read more

Okay, this guy is great, he called me back and spend a fair amount of time explaining what and how I can upgrade or change out my computer to play games on my Oculus Quest 2 headset with a link and to play my PC games from STEAM and such. Because of his friendly and informative manner, I will most likely be having him build me a gaming PC in the future. read more

THANK YOU Michael and Ken for an amazing experience. I have already been talking with friends about using your services... Submitted my request for a quote to recover data from an external hard drive which my PC would not read. Within 10 minutes I received an initial response and within the hour they received my authorization to do the job. Michael was very professional and made sure I understood the pricing and there was no guarantee of recovery, but they would attempt to. He quoted me 2 prices...unsuccessful recovery ($89) and successful recovery ($133.50). He also did his best to get the job started soon (Sunday) vs. later. The technician assigned was Ken. Ken showed up between the designated time...we talked about the issue, what he would do, and as well he offered me advice on how to improve my computing needs. Food for thought :) 24 hours later, I received a message from Ken "recovered successfully." Needless to say I was one happy guy!! We scheduled a time for Ken to return my external HD and data...everything was good to go. I'm glad I found Yoga Bear Computer Repair and like I indicated early on...I have already started recommending them to my friends. Pricing is very reasonable and they are professional. Thank you Michael and Ken read more

My MacBook died while using it. I plugged it in to recharge overnight, but it was still unresponsive the next morning. Yoga Bear gave it a complete checkup, found nothing wrong, and charged me their minimum. (I found out later that I had tried to recharge using a non-functional wall plug.) My point is that Yoga Bear did not invent some problem and then charge me to "fix" it. Honest! read more