Contacted them with an issue I had and got an immediate answer for future follow-up. No one else…read moreever called me back! Highly recommend.

I was having trouble re-installing Office 365 (specifically Outlook) on my new PC laptop. All the…read moreother products installed seamlessly. Despite numerous attempts (and diagnosis time/effort), Outlook just refused to connect up with my email server (Google). I used Yelp, rather than the 800 number (which reportedly is slow in responding). Well a Yelp inquiry wasn't much faster as I didn't get a response for a day and one half. The good news is that Ken got back to me and things went well after that. We set up a remote access day and time. The remote access works really well and he was able to figure out a couple of details that were blocking the connection (cached incorrect credentials, Google Access issue, Registry issue and 7 unneeded and worthless .OST files). He even suggested a better virus protection software product along with improved Ad Blocker software. I am very pleased with the knowledge and support of Ken. They charge for a minimum of one hour and he had me working in 40 minutes. He told me that if I have another issue, I can use the remaining 20 minutes of help.

Chad did a great job communicating what the problem was with my computer. He fixed it within the…read moretimeframe he suggested and I even got a discount for bringing it in to the shop.

The best computer repair service! Patient, knowledgeable and fair price! Repair done remotely and…read morequickly! Highly recommend! Thanks Rob, Adam and Dimitri for your excellent service!

Honest, Skilled, and Affordable Highly Recommend Manny!…read more Manny is fantastic fast, patient, and incredibly helpful. I spent two weeks going back and forth, shopping around, and getting diagnostics from big-name shops and local repair places. While many were friendly and offered free diagnostics, the larger chains quoted prices that were nearly the cost of buying a new laptop altogether. My MSI GE76 Raider had a completely detached screen and a failing battery. Manny not only handled the full repair but did so within my budget, even going above and beyond to help. He used OEM parts no shortcuts or cheap knockoffs and the quality of the repair speaks for itself. Don't expect a glitzy storefront; the work is done right out of his garage workshop but honestly, that's all you need if you want a reliable repair without paying an arm and a leg. Manny delivers high-quality service, fair pricing, and real care in his work. Give him a shot--you'll be glad you did.

My MacBook battery was completely dead, couldn't even hold a charge any longer. Had to always keep…read moreplugged in. Reached out to Manny and he was able to order a new battery, installed back into my MacBook and now it's working great. Now I'm able to hold a charge for 7+ hours and love being able to see that 100% battery charge again. Really happy with the work, quick communication and the price. I would recommend his repair service if you have any type of computer issues.

Our 1TB hard drive suffered a fall and we feared the worst. Indeed, upon plugging in, the drive…read morestarted suffering a periodic clicking sound. Quick research stated the drive head was destroyed. Scouring the web landed us with Secure Data Recovery. Alec Sakenes, great guy, was knowledgeable, quick and supportive throughout the recovery process. They had a drop point at Basscom Towers, they overnighted the drive for free. Diagnosis came back with Yes they can recover, but it will need clean room action. The price brought a tear to my eye, called up Alec and hoped he could help out. He was a champion, he spoke to the manager and dropped the price to a little less than a buck a gig! whew! 5 years worth of priceless photos and vid's were on their way back in under three weeks. I am now investing in a 5 drive RAID array. Thanks Alec for all the detailed info and help. You guys are awesome! PS: Sorry Alec for the delay in posting this.

My 4TB USB hard drive started to have slow down issue and had failed before I got a replacement…read moredrive to transfer all my data to. I reached out to Seagate, the manufacture of the drive, and they have quoted me an recovery price, however, with a mandatory $100 assessment fee either if the drive is recoverable or not. I found the fee absurd and looked for a better service else where and found SECURER DATA RECOVERY. The agent I talked on the phone was really informative and took me through the process with ease. Luckily, they were able to diagnose the drive with read error issue and had to transfer all data in a clean room environment. I got the drive back in no time and 99% of my data was recovered at a reasonable price. Thanks SDR for helping me get back my lifetime memories! Maybe I should consider cloud storage or back-up storage to prevent this from happening again :)

I called Brian about an issue with my bfs laptop which he was using specifically doe music, he knew…read moreexactly what the issue was and assured that it was easy and that he could take care of it, no problem. He was available immediately, we dropped off the laptop and it was ready within a few hours as promised. The hard drive took a flop and it needed a new one, the price was extremely reasonable and Brian was efficient, professional and knowledgeable. Great customer service. Glad I found him through Yelp. Highly recommend!! Thanks again Brian!

We have been working from home lately due to the circumstances and it seem as though nothing on the…read morecomputer has been working correctly. We had Brian come out to diagnose the issue and he was knowledgeable, fast, and affordable. So much so that he got in conversation with our son and correctly addressed his issues with his computer and eventually came back for another appointment and built him a brand new computer. I am certain you will not find a better technician to fix/upgrade your computer. STOP READING AND CALL HIM ALREADY!

While on a business trip, my laptop was water damaged, and I needed a bunch of family photos and…read morefiles recovered from it. We worked out a time that we were both free, and they picked up my laptop and were very transparent during the entire process. A new external drive was included in the price, where my old files and even deleted files were transferred into and dropped back to my house. The files we got back were priceless. I couldn't even imagine if I had tossed the laptop, thinking it was water damaged, and lost all the pictures and videos on it.

They start out with a low estimate, but when they get the product to recover the data (pictures),…read morethe price jumps tenfold. When I declined and asked to have it sent back to me, the price suddenly dropped to a reasonable amount. The finished product was well done, and I am able to move the pictures to a new, safe location. This part of the process was worth the money. Their sales gimmicks, not so much. My first concern was when I dropped off the drive at a local "drop office." This business appeared to be a competitor and offered to do the work under the table. That was sort of creepy, and warning bells were going off in my head. Be careful what you send.

These guys are always professional and are straight forward with you. Jeff updated my pc to…read morewindows 11 recently and it runs faster than it ever has.

In mid November of 2025, I took my laptop in for repair because it wouldn't boot up and I needed it…read morefor my upcoming finals. It took about less than a week to get it back, but they said it had a faulty NVME so I needed to pay nearly $300 for a replacement. They also verbally said Windows couldn't load but the paper they gave back clearly stated it did boot. But by the time I took it home, I tested it out myself. I inserted the "so called faulty NVME" and my laptop DID boot up. I thought I still had a battery issue because it would only boot up while it was charging. I then saw they disconnected the thin wire to the battery which directed current from the power supply. They never plugged it back in. After finding that out, I did my own diagnostics and couldn't see any issues with my NVME. I used the Windows Powershell terminal to check on the NVME's health and there were no issues what so ever. I went back to ask what exactly the issue was and what actually got my laptop to turn on, because clearly it wasn't the NVME. The man got mad and wanted me to take down any review with the return of the $100, but I refused. I will never know what they did to get my laptop to turn on again, but I do know they scammed me into believing my OS couldn't boot and I needed their NVME replacement for $300... Usually NVMEs fail early on when getting a new laptop (infant mortality rate of 3-6 months) and I've had this laptop for many years now. NVMEs don't even have anything to do with the battery so this tipped me off. They used simple NVME health tools which I replicated (they mentioned CrystalDiskInfo) and saw NOTHING wrong. They either don't know what they're doing/talking about or they're intentionally scamming. Get your laptop issues fixed else where and save your money. They are not transparent and will create issues rather than fix it. Glad they turned on my laptop at least. That's all I needed. Do your own research as well and understand what EXACTLY they're telling you.

I love the team here they keep my Apple Devices working in top shape. It is peace of mind knowing I…read morecan customize my ram and storage and knowing they are ALWAYS available to answer my questions. They also have amazing accessories for Apple computers! Thank you

I originally was going to get my 2017 MacBook Air screen fixed but ended up purchasing a 2019…read moreMacBook Pro 13inch which came in super fast! I've had the computer for about 3 months now and still loving it! Very professional dudes working here. Great deals and inventory. I highly recommend

I'm sorry for the very delayed review but better late than never! So about a year ago, I FedExed my…read morePC tower to my new apartment in California and long story short, all of the data on my 3 external hard drives installed were wiped clean. With no way for me to recover the data all by myself, I scoured for all of the data recovery services and this business was the most HONEST. With alot of data services, NOT promising to restore all or any of the data I lost despite paying for them, I turned to this WONDERFUL establishment and even tho my hard drive data was too corrupted to recover everything, they gave me a fair price for what they were able to recover and save and I was able to figure out what I had to do then. This business was really detrimental for us in forming an opinion on the many business in Cali and I have to say I was just really taken aback by how HARD, HONEST, SENSITIVE, DETERMINED and DEDICATED Ceo Bryan Wu was with explaining the whole process to me and working with me on coming to a price for what was recovered having just moved here and not having any employment yet. He understood how much the data was to me and how it was irreplaceable in terms of all of my work being unrecoverable. BUT he did everything that they could do and charged me for only what was in a 100 percent integrity. These guys are the amazing at what they do and should be THE place for all of your computer data and backup needs.

I purchased a brand new SD card reader for my laptop, and it ended up corrupting the files on 2 of…read moremy SD cards to where it said I couldn't retrieve them. I tried one computer place in Roseville that claims they specialize in data recovery, but was told "your files are corrupt, sorry". I decided to give Konicom a try, and they were able to get me ALL of the files, and it only took a day and a half! I was happy with their service and efficiency. Hopefully I won't need them again, but if I do, I will definitely be returning