I have three rather large Goldendoodles so they are a handful. I try not to take them in all at…read moreonce. The staff is amazing! Looking out for the pups to make sure they can come in safely when there are other dogs in the waiting room. The vets are wonderful and very knowledgable, offering many options if needed. My oldest doodle needs to get monthly shots and he has a hard time getting in and out of my SUV so they come out to the car to give him his injection.

The staff at this service has taken care of all our pets for decades. The most recent one developed…read morediabetes and a bladder tumor. Throughout all the treatments and including in death, they have been there doing their best in a caring and loving manner. I could only hope that we get the same care as humans as we give our pets at this place. They are a no nonsense, full service, loving group of people. I would recommend them without any reservations. Thank you so much for your service through the decades. Peter V.

I have been a patient of the vet for 25 years. I have always had exemplary care for several cats…read more Although I liked And appreciated Mark Hayes, I love Dr Cate Geyer. I wish she could be my own personal physician. She is kind, careful, professional and gifted! Candace Pearce

Animal Hospital is not a good Vet to take your pet I just got my dog eye surgery for Cherry eye a…read moremonth ago.the Dr that did her surgery didn't even schedule her for a follow up to.make sure she was recovering well i.had to call them & on top of that they charged me for her follow up.visit & now her cherry has come back what a waste of money I'm very dissatisfied with there service

I've been here 3x now - once to establish an appointment, once for grooming, and unfortunately once…read morefor an urgent reason. All appointments during COVID. Each time has been top tier with receptionists, techs, vets, being attentive and treating my dog with compassion and me with respect! Dr Ashlan has been top tier and especially Lauren, the groomer, who worked so well with my dog. She did a great cut on him (his first at 9 months) and was so patient with him being antsy and anxious. Great job to this place! 10/10 recommend!

Having pets since I was a young boy, I can honestly say that the Firetower Animal Clinic is in a…read moreleague all its own. I've done multiple reviews on this facility, and I will continue to give five stars. Rudy is now a senior canine which in itself presents new health issues. My wife noticed a spot on his back which had an odor. She took him in, once again, as a walk-in. The Staff worked him in to be seen. Sure enough, what we suspected was ringworm was verified. He also had a bloodshot eye. Medication was prescribed and Rudy went home. Please support this facility! You won't be disappointed.

Dr Wells is responsible for the death of four of my 2-day-old English Bulldog puppies . They put…read morethe puppies in a back kennel and forgot about them and their body temperatures dropped causing them to die .

Dr. Van Cura was wonderful with my mini-schnauzer Hudson. He will be returning there!!!read more

Dr Stewart is an Amazing Vet. He has compassion, and very patient in explaining what best options…read moreare for your pet's needs. I've been a customer of his for 10 years+ My two bulldogs love him! You will never be uncomfortable with his staff, everyone is very pleasant.

Dr. Stewart and his staff are amazing. I wouldn't go anywhere else unless I had too. He is also…read morevery reasonable. Cinnabon and I thank you for everything

Last night it came time to say goodbye to my sweet elderly cat who was in end stage kidney failure…read more I couldn't watch her suffer all weekend till my regular vet was open. We called ahead and they took us straight back. The doctor was calm and professional and we got to hold her as she crossed over. We were there less than an hour. I hope you never find yourself in this situation but know that they will help you say goodbye in a compassionate way.

Their lack of medical staffing is a serious problem. Be prepared for at least ten to 12 hours of…read more"triage" before they tend to your loved one. My dog has a ruptured anal gland. Highly recommend you drive to another county or state before coming to this location. If my furry loved one needs emergency treatment we'll be heading out to Raleigh services from now on. 6pm arrived and 1am (Still waiting) the lobby receptionist informed us they were leaving for the evening. At 3am my dog was finally seen and treated. Did not get him out there until 6am. I seriously suggest you to ask the expected wait time and add four more hours. If you can make to another location, city/state go that route.

This place is awful. The people are rude. I made a statement about not agreeing with their process…read moreand the employee I was talking to lied to the manager their and said I was cussing at her. How can people that lie like that be trusted around animals.

My dog was at the shelter in Newport for barely 3 days after getting lost, I'm grateful for your…read moretaking care of her. *BUT she was given 3 vaccines the first day & a rabies, which I understand is needed & required by law, problem is she's been home over a week & she's still lethargic, disoriented, vomiting, not eating good, besides losing almost 4 lbs. while at the shelter. You need to have at least a 2 to 3 day waiting period before you inject 3 vaccines in 1 day. I'm giving her a couple more days, hopefully I won't need to take her to the vet. Change your vaccine policy, please!

I couldn't be more grateful for the care my pet receives . The entire team is compassionate,…read morepatient, and incredibly knowledgeable. The veterinarian always takes the time to explain everything clearly, answers all my questions, and have treated all of our dogs with genuine kindness. You can tell they truly love what they do.

We absolutely LOVE Dr. Janna Foret !! We have a old dog..poodleand she takes wonderful care of…read moreher!! She takes her time explaining everything to us and allows us to ask as many questions as we need. She Is always open to us calling the office with any questions or concerns. Highly recommend her and the clinic.. the clinic workers are sweet also

We have been bringing our kitties to Banfield Pet Hospital for at least a decade. The team led by…read moreDr Kylie Glisson were awesome when helping us cope with diabetes and over active thryroid disease in two of our cats. Thyroid disease causes an excessively rabid heart beat and Dr Glisson never had any problems measuring or treating it. Pearl succumbed to her disease and old age at age seventeen, and we could not have asked for better care when it came time for her to 'go to sleep.' While saying goodbye to her was very traumatic, I do not think we would have coped well at all without the compassionate care we received. We have never had an issue with appointment times, or cancellations. I highly recommend Banfield Pet Hospital in Greenville, NC.

If I could give this horrible vet zero stars I would. This is the WORST vet you could possibly go…read moreto. Extremely inconsistent hours, never running on time, always cancelling appointments, and not giving enough information. The pet plan is NOT worth it at all and just a ploy to get you stuck paying money for the worst vet in the world. They also do not care if your pet as anxiety and will still try to force you to leave them there all day locked up. They let my dog escape from their back room crates and cut his nose last time we had to leave him there for an unnecessary amount of hours just for a check up. AND THIS WAS BEFORE COVID! Do not give them any of your money. I can't tell you how frustrating, disappointing, and poorly run this vet office is.

To be clear - the one star is because of two things:…read more 1. For over $500 of dental work, I fully expect, as any pet parent should, to be 'allowed' to speak to the actual vet! Sadly, this is not at all what happened when I brought my baby for a dental cleaning. 2. The front staff is not professional at all in my opinion. Y'all need to do a lot of work to get your business up to snuff. Good luck, it certainly didn't happen the few times I brought my Henry cat, which I won't ever again.

I was told my appointment time of 7:45 got there at 7:30 then I was sent home because they said my…read moreappointment was at 11AM, okay no big deal it happens. But then I received another phone call saying actually the original time was correct. After my cats surgery I received another phone call at 12:28PM to pick up my cat, I drive all the way there and they are closed until 2pm for lunch. This establishment is extremely unprofessional and I am deeply disappointed with the lack of respect they show to their customers