their prices are great, every time my dog comes home happy and his hair cut is so cute.read more

Very nice business my baby loves this place she wiggles her whole body as soon as we turn in. The…read morestaff is so sweet and always professional love this business

My dog was so beautiful when I picked him up she did such a fantastic job. I was greatly impressed.read more

Its a family ran business. Mother and daughter work together and they take excellent care of your…read morepet. The place is very clean and smells good. They have a fenced in yard right next to the shop where the dogs can go out to use the bathroom so they arent stuck in the cage the whole time. It was my dogs first time getting groomed and she did great for them. I gave her to them a knotted mess and she came back looking so cute! Even had a little bandana on her haha. I will hopefully be getting my dog groomed next week.

I've always been satisfied with the grooming my pet has received here but this place has no…read morecustomer service. I was 20 minutes late for an appointment after calling ahead of time and leaving a voicemail saying I would be late due to confusion with the appointment time. After driving 40 minutes for this appointment, I was told that she was cancelled because they assumed we weren't coming. They had time to call for another dog to be brought in but not enough time to see if we were still coming. After being a loyal customer for 5+ years, I will be going elsewhere.

My daughter and I have brought her dog here for grooming for several years, and always had the most…read moreprofessional and friendly service. We wouldn't go anywhere else.

Knowledgeable , caring, kind, thorough, sensitive. Excellent…read morefollow up & easy to reach, dedicated , fair , they Listen and hear you, COMPASSIONATE and extremely reasonable. Excellent diagnosing & curing , healing & successfully resolving. I just got my second rescue dog who had been abandoned. They gave him a complete exam & recommended the shots he needs. The facility was very clean and the staff so helpful & kind! It is obvious that they all are big pet lovers!!!

This establishment is highly unprofessional and ill managed. They take advantage of their…read moreclientele's lack of knowledge in this field; not only costing you more money but allowing your animal to endure pain far longer than necessary. After trusting them to perform a simple dental cleaning on my dog she was returned with extractions that I was not made aware of and was expected to pay for. Further more the worker who returned my dog to me couldn't tell me which teeth were removed. My dog then developed a severe urinary tract infection only 2 days post OP. This infection was evident on her pre op labs but no action was taken forcing me to pay an additional 160 for a BASIC urinalysis. The typical price for a urinalysis is around 80 (I question the disparity to see if there was a reason for the increased price and was given a snarky retort that lacked explanation. After waiting over a week for results my dog developed bladder stones directly related to her infection. When I went in to see where her results were I was informed they had received them the same day I had brought her sample in and they couldn't figure out why I hadn't been notified. These results revealed the severity of her condition. The vet then prompted me to get a urine culture which takes even longer to get results for; with my background knowledge I can confidently say this was done just for money. She desperately required a less invasive, more immediate, and inexpensive ultrasound in order to diagnose her bladder stones. Waiting for the return of a culture left my dog at risk for a kidney infection or worse. Due to their obvious negligence and lack of communication throughout the situation I took my dog to a different vet where she required surgical intervention due to the progression of her stones. This cost just under 2000. While the money alone is upsetting my dog had to suffer for weeks through something that could've been fixed with a $25 prescription, had the vet taken the proper actions after reading pre op test results. If you care about your pets, your wallet, and your dignity do not go to this veterinarian. They are unorganized and would rather let your pet suffer in order to drag out testing and surgeries for their own profit. If you are looking for quality vet care with a team that is actually passionate about you and your pets I recommend Firetower animal clinic as they were able to finally help my sweet girl, they even provided her pain medication to help reduce discomfort until they could get her in for surgery. Please if you find this and have had similar experiences I implore you to report them to the veterinary board of medicine as I am not the only one who has done so. This behavior will not stop until they are shut down and I am confident people have lost their pets without knowing who was really at fault.

My Luci & Rascal love To go for play & stay overnight. They have great individual attention, lots…read moreof love and concern for our pets. They treat them like family. I wouldn't board my 2,engbulldogs anywhere else. The staff & Mary are so polite

I can say this for sure. I'm one of those neurotic dog mom's whose worked hard at rehabbing my 51%…read moreStandard Poodle and 48% Siberian Husky I adopted from our local shelter. Believe when I say neurotic! But in preparing for a trip she's over the weight limit for, (I'd rather not go) this staff has been more then understanding! Bizzy is alway happy, neat and clean, as are her toys and she's always willing to return. They matched her with with a perfect playmate which isn't easy for this 2 y/o with a lot of issues. They meet me at my car when we arrive and are well versed in handling her special issues! If it wasn't for Chocowinity Pet Resort, I wouldn't be going on this month long trip. There's no other facility around I would trust my baby to! It's all in the magic of the staff who work there!!! You all are the best!

I've been here 3x now - once to establish an appointment, once for grooming, and unfortunately once…read morefor an urgent reason. All appointments during COVID. Each time has been top tier with receptionists, techs, vets, being attentive and treating my dog with compassion and me with respect! Dr Ashlan has been top tier and especially Lauren, the groomer, who worked so well with my dog. She did a great cut on him (his first at 9 months) and was so patient with him being antsy and anxious. Great job to this place! 10/10 recommend!

Having pets since I was a young boy, I can honestly say that the Firetower Animal Clinic is in a…read moreleague all its own. I've done multiple reviews on this facility, and I will continue to give five stars. Rudy is now a senior canine which in itself presents new health issues. My wife noticed a spot on his back which had an odor. She took him in, once again, as a walk-in. The Staff worked him in to be seen. Sure enough, what we suspected was ringworm was verified. He also had a bloodshot eye. Medication was prescribed and Rudy went home. Please support this facility! You won't be disappointed.

Dr Stewart is an Amazing Vet. He has compassion, and very patient in explaining what best options…read moreare for your pet's needs. I've been a customer of his for 10 years+ My two bulldogs love him! You will never be uncomfortable with his staff, everyone is very pleasant.

Dr. Stewart and his staff are amazing. I wouldn't go anywhere else unless I had too. He is also…read morevery reasonable. Cinnabon and I thank you for everything