Sales people aren't too bad there but the manager is arrogant and annoying. I bought a pair of boots and wasn't satisfied with the size, so I went to exchange them. I hadn't worn them outside of the store and she told me they wouldn't take them back because of a smudge of dirt that could've been wiped off. I've made purchases here before with no problems but I doubt I'll be back soon after that. Terrible management. read more

Good variety, but some higher priced items than other stores. The employees sometimes don't seem to know what they are doing. The store has a lot to choose from and I like that it is not a huge big box store. It can be quite crowded in sections though with too much stuff too closely, but it is a lot too choose from. Not too far off the highway either for those that are traveling. read more

One Word! Taryn! She offers the best customer service experience! Very helpful and knowledgeable! Ask for her! But the have a great selection! read more

Way to many sales people in this store. I was followed around constantly asked questions about what I was shopping for. I found what I wanted to purchase and felt like I was being watched the entire time while I continued to shop I finally just put the shoes I wanted back and found them elsewhere. I doubt I will ever go back. They do have a good selection of western wear and boots but the annoying sales people really turned me off. read more

As I am in a big boot collector I love the collection at teners Western Wear they have a very knowledgeable staff and the associate Brooklyn was very helpful she's very knowledgeable in her help of all my boot needs I will buy all my boots at the store from now on read more

There ok the workers kind of suck to busy talking to do anything for you, you have to ask for someone to check you out they don't have the brains to actually look at the counter and decide, oh there's a coustmer let me go check them out but I do quite like there accessories read more

TONS of boots to choose from, so many cute women's clothes and jewelry They are also an essential business so they stay open during the entire pandemic!! read more

Never been to the store in person, but i found some pretty good boots to wear for Rednecks Bar online! I found a pretty good pair from the site i found. http://teners.shawneedirectory.com and within 1 week, i had some Justin Bent Rail boots. Good quality, well made, GREAT PRICE! I highly recommend this site and store for there western wear. read more

Bad customer service spent 580. On boots i wore them twice need a smaller size they would not exchange no customer appreciation unsatisfied a waste of money and time read more

Horrible! I arrived at 10:05 the store opened at 10:00. The doors were locked. I had to knock on the doors to be let in. There were three people behind the counter chatting. One was doing her hair with a flat iron while she was chatting with the others. No one greeted us or asked if they could help us. We were looking for a pair of boots and were struggling finding sizes and matches... I had to go to the counter and ask for help to even get the time of day. One young lady sensing my annoyance came and politely helped, while the other continued putting on jewelry & styling her hair as the male worker talked to her and watched. Very frustrating first time visit. In all likelihood we will not return! read more

I was traveling through the area and stopped in to check it out! Worst western store I have ever been to! How do they stay in business? The young ladies working were to busy talking/rearranging clothes to wait on anyone. The selection of sizes on the women's side was horrible. The workers were even complaining about the lack of clothing. My question is as a business how do you have 5 or 6 workers standing around socializing and zero customers! Plus one young lady was more concerned with her boyfriend that was in there hanging out. If I could give it zero stars I would. The owner or manager needs to do something with the staff and offer a better selection. read more

Great shopping experience!! The sales people were very friendly and helpful. I find something new every time I go into the store. I love the selection of ladies boots and everything is easy to find! The atmosphere is so warm and welcomeing. I like to stop in and see whats new every week. read more

You can tell the business by the way they handle return issues. The staff were extremely helpful and represented their company well. I appreciated their help. read more

I am usually very unhapy with Tener's in Shawnee too. You get service as Rebecca described or you get service where they crawl all over you and won't leave you be to shop even though you have told them several times you are okay and will ask if you need help. I have found them very unprofessional. The worst part is, short of going to the city it is simply lack of options in a poor economy. You put up with the crappy service so you don't have to spend double the money in fuel! Sad. read more

Giving them a one star is only because they make.u do one. I will never shop at any Teners again. They refuse to warranty a pair of boots that r less than.three months old. We contacted twisted x and they said go down to the retailer and they would take care of u. The boots are for work and there is not any possible way to go with out the boots. Teners is a joke. Don't.ever do business with them. We will go to the city and go to langstons or.some other retailer. read more

We have been in the Shawnee Tener's store many times. We have always been greeted by someone and have been offered help. We have never been harassed by an over eager employee. All of the employees have been very helpful. read more

My husband and I went to find me a new pair of boots this morning. We went in and I stopped at purses admired one that's where it went downhill. I ended up with the worst and quite possibly the most annoying sales lady ever. I quickly tried to ditch her but she was relentless. She compared her boots to the ones I was wearing. Kept trying to show me ugly boots. I got annoyed and I told several times "when I see them I will know it" still she kept showing me ugly boots. I started scanning all the walls hoping to find something I really liked. She kept hounding me. I finally looked at my clothes thinking maybe I wore old jeans or something and she thinks I'm trashy and about to steal or something. I looked down nice jeans, decent shirt, justin boots and coach purse. So what is this chica's deal? So I'm looking and she tries to direct me to one shelf this is your size I looked at her coldly and said when I find what I'm looking for I will know and you can order any size once I find something. She then suggested boots on boxes that I had already looked at. My husband could tell she was stressing me out. He asked me if I was ready to go. I normally love to shop but I will never shop there again. That blonde woman was worse than a furniture salesman! read more