She is very thorough and concerned about her patients. She takes time to listen. I recommend her. read more

By far the worst doctor i have ever visited. The office is very poorly run, she does not help with referrals and makes the patient look up their own copay information. Did not help with perscriptions, referrals to other doctors or scheduling lab work (or even where to get it done!!!). She steamrolls you in conversation saying this is the way healthcare is provided, but i have NEVER seen a more poorly run operation in my entire life. Worst of all, she lied to the insurance company regarding the care she provided in order to get more money out of myself and my insurance company. When the insurance company confronted her about this, she yelled at them before agreeing to drop the charge. Then a month later i got a new bill. Attempting to scam the system is morally wrong, and i do not believe any other patients should EVER see this doctor again. read more

Negative stars_Extremely rude, unprofessional. Sent patient to urgent care during working hours rather than have patient seen at her office. Refused to call back after hours post allergic reaction to prescription she prescribed. Note patient over 90 yrs old) to medication she prescribed telling us to call on call dr who also never called back either. Note answering service talked to her more than once that night but didnt seem to care when brought to her attention. Was told if don't like her service we could look elsewhere and we did and what a difference from different provider.Read the reviews and beware! read more

I have been a patient of Dr. Teng for many years. She is a very caring and excellent doctor. She suggests diet, exercise etc., before jumping on the pill bandwagon. She even called me a few days ago just to see how I was doing (because I had requested a couple of tests through and endocrinologist to whom I was referred by her). She always asks about my family and she genuinely cares. read more

I cannot believe how rude this doctor is. After reading all the reviews I can confirm I have wittnessed it with my own experience. She does not understand English, and will hang up without even listening to you. I am surprised why she has not been removed yet. Worst exprience ever. After paying a visit for the first time I have immediately removed her as my primary care doctor. read more

I've never seen any doctor or anyone in the US who is as offensive and rude as Dr Teng. Is it just because I come from China Mainland? I explained to her many times that my annual wellness check is 100% covered in my insurance, which means I don't need to pay anything. But she was so angry and refused to believe it! Se pointed at me with her finger, shouting out loud in her office asking her two assistants: "Can you believe this?! She doesn't want to pay for anything! Can you believe this!? I never see anyone like you in my whole life." And then she shouted to me in Mandarin:"This is America, not your China mainland. If you want to see cheap doctors go back to your country!" I was utterly shocked and embarrassed. At that time I was not familiar with the medical insurance system in the US, plus her shouting makes me so scared, so I submitted to her and paid $100 for her "diagnosis" before running out of her office. Now, 7 months later, Dr. Teng still hasn't sent my claim to my insurance company. I need to call my insurance to request a claim AND a refund from her. What a great doctor. That was my first time seeing a doctor in the US. I was so diffident about my medical vocabulary, so I just wanted to find someone who understands Mandarin to save me from embarrassment. I chose her as my primary doctor only because she is Taiwanese so she understands Chinese. Ironically, I had the most embarrassing and traumatized experience in my whole life from this Chinese speaking doctor. I wouldn't say she is a racist, but at least she is full of stereotype and prejudice and she is so offensive and impatient to her non-American patient. read more

I quit seeing her. Why? I told her I was using medical cannabis for sleep (yes it was legal) she said nothing, her eyes got as big as saucers and she backed out of the room with her mouth open. She finally returned about 10 minutes later, about the time I decided she wasn't coming back, and proudly announced that she had made me an appointment with a psychiatrist! I was infuriated and made that crystal clear. She's so out of touch that it's shocking. read more

This doctor will defend herself for sure I didn't refuse treatment, I needed prescription refill on top of my current symptoms as well, but she doesn't listen because she talks too much and caught on the phone doing scheduling and seeing a patient at the same time. Very incompetent and unprofessional. And I'm not visiting here, I'm working here for travel. Again, don't ever waste your time and money going to her! It's the doctors obligation to call for for pre authorization for mediation not mine! She refused coz she doesn't have a secretary and she's caught up on a lot of things to do. Doing everything by herself. read more

I was excited to feel that I had finally found a good doctor. Dr. Teng came very highly recommended, but the experience was probably one of the worst medical visits I ever encountered. It was my first visit and she did all the talking, stating first off that my Covered California insurance is horrible insurance because they do not pay and that many doctors will not take it. I had written a list of medications that I have been prescribed and her first step was to tell me she would not prescribe several of them, ie Omeprazole (Prilosec) REALLY!!! No instead she began writing out a list of 6-8 SPECIALIST, Endocrinologist, Rheumatologists, spine specialists, and the list goes on and on. She did all the talking, I could barely get a word in and argued with everything I said. The practice seems very disorganized and she was all over the place jumping back and forth from subject to subject and back again. At one point, she told me point blank, "You are very hard. Too much to deal with to start from the beginning. I don't have time to sit here with you all morning. I have other patients. If that was not a clear message that she did not want to take me as a patient the multiple referrals to specialists were as well. The majority of the two-hour encounter was Dr. Teng telling me all the things she would not do than what she would. I had to force her to look at a growth that has come up on my shoulder, with concern that it could be skin cancer, she instantly dismissed it and told me that getting older means your skin thickens. She was very forceful to try to give me pills for shingles and I do not have shingles. Her constant referral to flyers and photocopied images that looked like they were from a 1950's medical book that were pulled from drawers filled with papers just thrown in with no order or organization was frightening! This is not a fit for me at all and I canceled the follow-up appointment and threw all the NEW and REVISED prescriptions and request for blood work in the shredder and will continue to seek professional medical care. I did get a flu shot and that is the only positive accomplishment from this first and last visit to Dr. Teng. This was a frightening experience! This review was not written with the intent to hurt Dr. Teng or her practice, but to inform her what her prospective new patients are experiencing. I hope that it aids her in making the changes necessary to correct these issues and attract the patients that fit best for her. read more

Hands down the rudest doctor you'll ever meet. She refuses to uses modern technology like email so she couldn't read any of my medical records sent by other providers. She called me twice to yell at me while I was in bed with a fever. And refuses to provide a doctors note to my employer while I experience symptoms of covid. She also won't see you at all if you are contagious and doesn't have enough common sense to use virtual appointments. Go to someone else. You will regret ever seeing her. read more

I really liked Dr. Teng even though she's pretty brusk and definitely doesn't try to be reassuring or put things lightly. I appreciated that I was going to get all the facts and that she knew what she was doing. Recently though I was trying to get a referall from her and the other office wasn't receiving it so after two back and forths of trying to figure out what was going on she actually yelled at me over the phone saying "I don't care if they haven't received it. We are busy here. Stop calling about this." It is not only completely inappropriate for a doctor to yell at a patient, but she was also denying me the care I was trying to receive. With an HMO, I need referrals to get care so the fact that she gave up on this issue negatively impacted me and I will be finding a new primary care doctor. read more

She is a very friendly doctor. That's good. But maybe too much. Talks too much too, I went to see her because I have been extremely stressed out and I needed some remedies. She treated me just like one of millions. She does not listen to you, guys. She keeps talking and talking about HOW WRONG THE WAY I AM before she asks me about my situation or what's been causing my stress or what I've been dealing with. Zero sympathy. She called me back a few days later to check me up how I am doing. Maybe this is nice of her. But I didn't buy it. I canceled my follow up appointment. I have nothing to talk about with her. She made me feel miserable at the very first appointment. That's enough. read more

Spoke to Dr. herself and was extremely helpful and informative. I wasn't able to see her for various reasons but would definitely recommend her if your insurance covers her services and she's located conveniently to you read more

I've been going to Shine-Nee Teng for over 6 years now. I've found her to be the most competent, accessible and comprehensive doctor I've ever gone to. I was in the market for a new general practitioner. I happen to meet an ER Nurse and she recommended Dr. Teng (if an ER Nurse thought she was great, she must be). I have recommended many patients to her with all agreeing she's fantastic. Does she talk a lot? Yes, but I'd rather someone talk to me with thorough explanations than talk at me. Have you ever had a doctor call you to provide you with test results? I had never gotten a call directly from any doctor in the past. Have you ever had a doctor call you directly to follow-up with your prognosis? Never until Dr. Teng. I'm a fan with no complaints! read more

Dr. Teng goes through your paperwork and general health information very quickly, then gets down to whatever is bothering you. She is not quick to push the hard drugs. I went in because of an indigestion issue, and instead of putting me on Prilosec right away she told me to use less serious meds, like pepsin. Yes, she is talkative, but I enjoy her conversations, because generally going to the doctor's office isn't the best experience. read more

I've been going to Dr. Teng for several years. Nothing but good experiences. She goes the extra mile when needed, and I have always found her office to be helpful and available. read more

I've been going to Dr Teng for about 3 years. I really appreciate that she is independent and not affiliated with Sutter East Bay. I always have billing issues with Sutter and am rushed with them. I never feel rushed and she takes time with me. She also is the only doctor to detect a heart murmur when other doctors overlooked it. She knows when a referral is needed and I believe she cares about the overall body. She also pushes mental health as being important. This is huge to me because she knows the affect of stress on the body and isn't just pushing medications. I will continue to go to her because she is one of the most thorough doctors I have met. My only feedback is to double check handwriting on labs because sometimes Labcorp will mistaken her cursive Z for a 3 and this can cause billing issues. A simple request for Labcorp to clarify the code will fix the issue though. read more

I and my husband have been going to Dr Teng for years. As a previous poster indicated, she's very friendly. In fact she calls everyone 'my friend' and frequently answers the office phone herself! Other than that she is a no-nonsense, fairly conservative Dr. If you make an appt every time you have the sniffles looking for a pill to take, she is not the dr for you... She's a no-frills, very thorough, hands down great General Dr. and I highly recommend her for that. read more

My wife has been seeing Dr. Teng for a little over a year now. As others have said, she is very friendly and VERY talkative, (albeit sometimes hard to understand with her accent when she talks too fast, heh) She's a good, competent general doctor with flexible hours, and I'd definitely recommend her. read more

I have been going to Dr. Teng for several years now and I have found her very competent and caring. She's also flexible and has always found time for me in urgent situations. In general, she's conservative in her medical approach and diagnoses, which I definitely like. And, I find she listens well and asks the right questions. A final bonus: she lets me bring my 3 year old twins to appointments and engages nicely with them as well! read more