Dr Manaku is a gem - a great problem solver who is also very personable and a good communicator. I…read morehave a very unusual chronic auto immune system disease that can be perplexing and very 'non-textbook'. While I have 10 specialists, it is Dr Manaku I turn to get an overall picture and understanding of my medical issues. She is also surprisingly 'available' - most of my doctors take months to get an appointment with, but I can usually see Dr Manaku in a few days. And no long waiting room camp outs because she's generally 'on time'. Amazing to find this caliber of care in today's medical world.

When I moved to the East Bay, I was reluctant about leaving my primary physician. What great…read morefortune that Melanie Manaku was recommended. She's thorough, thoughtful, patient and highly knowledgeable. When I'm describing or questioning, she gives me her full attention... and respect. And it helps greatly that she has a sense of humor!

The issue is not Dr. Bodor, it is the staff and the office's new business model. I have been a…read morepatient of Dr. Bodor's since shortly after the pandemic. I appreciated everything about my interactions with her. Back then, she actually responded to most of the messages I sent through the MyChart portal. I could also, typically, get a live person on the phone. Or if I left a message, I could get a relatively prompt reply. I re-initiated care after a year or two and things have changed drastically. Dr. Bodor no longer responds to messages, the staff do that. And when they respond their replies are terse and usually don't address the matter your trying to resolve. Recently, Dr. Bodor referred me to specialists and when I went into the portal to check updates about my referrals, the messages were completely unhelpful. The messages said: "Complete as directed by your provider...Contact your organization for instructions on how to complete this test or procedure." So I tried to send a message for clarification and I was unable to send a message from MyChart. It was only after several failed attempts that I learned Dr. Bodor's office had transitioned to a different patient portal. There was ZERO notification of this. So I called the office to get clarification. The woman who I spoke with told me to make an appointment with the specialists and provide this information to the office so they could add it to the referrals. I did that. Over a week ago, I sent a message (through the new portal) with the appointment and doctor information, and I left a voicemail. I still haven't gotten a response. I have an appointment with one of the specialists tomorrow and still haven't received confirmation from Dr. Bodor's office that they have received the information I provided and that I am all set to keep the appointment. Do I cancel it? Do I go and risk wasting my time all to find out they don't have my referral? When you are unwell and you just want to get better, you should not have to worry about any of this. With all of the healthcare options available these days, you would think physicians' offices would strive to support patients in need of their care. But no. This abysmal conduct is unacceptable. Open enrollment is coming in the fall. I am searching for a new doctor.

Dr. Bodor is great, but her office is impossible to deal with. It also seems impossible to…read morecommunicate with Dr. Bodor between appointments. Voicemails left for her are not returned, and their online portal is unbelievably quirky and antiquated, and not effective for communicating with the doctor. Trying to call the office and speak with somebody is an absolute nightmare. Nobody seems to ever answer, the queue is ridiculously long (e.g., "you are currently caller number 12 waiting to speak with a representative") and I never get through to somebody no matter how long I wait. They have an option to request a call back, but their system doesn't call back to either cell phone numbers or Google Voice. So if it works at all, it's only for land lines which almost nobody has any more.

My experience with Dr. Womack-Batzdorf ultimately met my practical needs, but it was not one that I…read moreregard positively. She appears to be knowledgeable and competent, and I believe her initial clinical impressions of my symptoms may very well have been accurate. She also ordered the lab work I requested, which I appreciated. However, what stayed with me most was not the medical advice itself, but how I felt during the interaction. I left feeling patronized, judged, and disappointed by what I experienced as a lack of empathy and consideration in her tone and demeanor. There is nothing wrong with being direct, and I understand that physicians may disagree with a patient's own interpretation of their symptoms. But those conversations can still be handled with warmth, curiosity, and compassion--especially in a primary care setting where patients often arrive feeling vulnerable or anxious. My impression was that the communication style lacked that sense of empathy. Rather than leaving the appointment feeling informed and supported, I left feeling emotionally deflated and without any particularly meaningful insight beyond having my requested lab work ordered. I don't believe Dr. Womack-Batzdorf is a bad doctor or a bad person. She may simply have a communication style that works better for some patients than others. For me, though, the interaction left me feeling unheard and emotionally sensitive at a time when I was seeking both medical guidance and compassionate care.

I went to see Dr Womack-Batzdorf after my primary care physician was unable to make a scheduled…read moreappt. I needed to see someone before the next appt with my Dr was available, as I was having some medical issues that needed immediate attention. She was dismissive, uncaring, without any compassion or empathy. As one other reviewer here wrote, it was like talking to a wall. At one point, I held back from asking if I had offended her in some way, but I don't think I did, I was answering all of her questions and would have been HAPPY to get some support and help with my condition. Her total lack of empathy left me feeling like the appt was a total imposition for her. My 2 issues were clearly stated in my appt request and with the person who made the appt with her, and she seemed irritated to have to deal with 2 issues, not just a single issue. Both needed attention, and she wanted to move on quickly because she didn't seem to have the time or desire to explain what she thought might be happening. I walked out with referrals, which is appreciated, but I will never go back to her, and I would warn anyone who wants someone with a listening and compassionate ear to steer clear. I mentioned that I was scared, and she didn't even take a moment to address that fear, either to confirm it or allay any fears. No thanks, never returning to her care.

Sarah is the best PCP I've ever had, and it's not close. She came highly recommended by a colleague…read moreat work, and I have since recommended her to many others. I have a complicated medical history spread among many doctors, and Sarah quickly became the nerve center of my network of care. I sent her all my records and updated her on everything that was happening, and I was able to trust her to be the one looking at the big picture of my health. I think this is what primary care is actually supposed to be like! As a doctor, Sarah has many qualities that built my trust. She treated me like an adult, listening thoughtfully, explaining issues at the right level of detail, giving me both her recommendation and the information I needed to decide for myself. She stays up to date on the latest science and gives evidence-based advice. She's not afraid to say when she doesn't know something offhand, and quickly follows up with expert research. She has a great network of specialists and referred me to a number of excellent practitioners. On lifestyle issues, she struck a good balance between meeting me where I was, and giving me a push to take care of myself better. And on sensitive topics, her calm, straightforward, non-judgmental demeanor made me feel comfortable. Working with Sarah has had a major long-term positive impact on my health and quality of life. Strongly recommend.

I'm a 50-something woman and Sarah Dobro has been the best primary care doctor I've ever had…read more She's so smart and she listens. She asks questions I hadn't thought of. She's willing to patiently experiment with solutions. She genuinely made my life better. Can't recommend her enough.

Dr. Ross is the finest physician of whom I've been a patient. He's been my doctor since the early…read more90's. He is patient, sympathetic, empathetic, extremely knowledgeable, caring, and highly skilled. Moreover, he employs a terrific sense of humor and is extremely articulate. He can be extremely succinct in explaining medical terms, conditions, diagnosis, prognosis, etc. to the lay person. Not once has his insights or advice been off the mark...not once ! The quality of his expertise and care are above 5-stars and he is terrific at following through. Dr. Ross employs a supremely efficient and experienced office staff; all of whom are truly on the ball. HIGHLY RECOMMENDED !

Went for a check up this morning. Appt was at 10:30. At 11:45am I was still waiting to be seen…read more This is a trend with Dr Ross. It would be less annoying if he was a great doctor but he's not so I'll be looking for a new PD.

My mom and my aunt have been going to this holistic doctor's office. they really care for patients…read moreand offer acupuncture and many different classes. The Staff are always friendly and the place is always clean and never have to wait when you have an appointment, they take you right in. for looking for more than just a primary care doctors office this is the place.

I am a 66 year old man with osteoarthritis pain and other chronic health issues. I was with Kaiser…read morefor over 25 years and recently switched to Dr. Anas Hana's office more by coincidence. Man!!! what a difference. During out initial conversation and review of my health history I could tell that he actually red and knew a lot about what was in my Kaiser chart. We established a routine that includes acupuncture, which he administers himself. His entire approach and execution of the treatments are pure magic. I call him a magician. It is amazing how much more energy I have and how my pain is manageable within 5 sessions of his treatment, which is holistic, as in so much more than just acupuncture or just western medicine chart review. He is a true healer for me and I hope that his practice is doing well for many years to come.

I saw Dr. Demott at a health clinic in Berkeley. She was an hour late (after I had already waited…read morean hour and a half just to get into the waiting room), she didn't apologize for the wait or introduce herself at all to me. She didn't state her credentials. She talked over me several times when I was answering her questions, she was incredibly slow, she did not ask for permission or give a warning before touching my body physically, and she did not do anything professional at the very end. She asked the same question multiple times to me. I do not recommend. If I see her again, I am leaving the room.

I agree with Chloe B. that the effeciency and responsiveness of Dr. DeMott's office could use a…read more"bit" of improvement. Frustrating yes, but I wouldn't call them incompetent or dishonest however. I have had no problems with billing through at least 3 insurance coverages since I have been with Dr. DeMott. I enjoy my time with Dr. Demott when I come in for my annual check-up. And her referrals have worked out very well for me. So....4 Stars for the Deborah and 2 stars for the Office.

I have been going to one of the doctors in this practice for well over ten years. I have had…read moresuperlative care. My doctor responds quickly to messages and spends an adequate amount of time with me to address any issues that come up. Because of the current climate in medical care, this group has now become affiliated with a larger group. The only difference I noticed in the quality of care was a nicer office!

I've been a patient at this practice for at least 10 years. As have several friends…read more Extraordinary docs. Responsive, compassionate, prompt in replies. The office staff has some issues but not terrible. And generally just fine. The doctors, not just mine, have gone above and beyond. I cannot imagine a better medical practice or physicians.

Dr. London's a great general practitioner, who seems to care deeply for his patients' well-being…read more The OneMedical office is run smoothly by courteous and professional staff. Even as I live in San Jose now, because of this competence I willingly drive up to Berkeley to see Dr. London.

Partnering with a new doc can be intimidating but I had a great first meeting with Dr London today…read more I get the impression that he is genuinely concerned about the health of his patients and thorough in his exams. He's friendly and easy to talk to. I did not feel rushed and he took time asking lots of questions about my health history. I came in for some cold symptoms and he took the time analyze my health history and suggest an additional test to rule out any escalation in my heart condition and talked to me about the results immediately. All of this is exactly what you should expect from a great doctor. What a relief to have found one in Berkeley. Also, re One Medical, this is my first experience...I love that I was able to schedule online and everything was on time and everyone in the practice seemed sensitive to my schedule and so friendly.