Sam and Sean were super accommodating to fit me in when I needed quick help, and they showed up…read moreexactly on time! They were very efficient and identified the problems with my pocket door and my refrigerator immediately and were able to fix them very efficiently. They were friendly and were attentive to taking care of my house as they moved through it. I highly recommend and I'll be calling them again for more help soon!

Avoid, avoid avoid. Scheduled work and they couldn't make their window. Tried to reschedule, no…read moreresponse. Sent 4 messages with no response. What a waste of time!!! Missed an emergency dental extraction because of them. This is an update because they are not telling the complete story which I think is typical for this company. I informed them in the very first message that this was urgent because the shutter banging on the wall disrupted my concentration for my job, and kept me up at night. Scheduled for Saturday, and 10 minutes before the end of the 4-6 pm period, they said it would take 50 minutes to get here. Since I had made a personal appt for 6:30 pm, I had to decline. I told them Sunday was fine, and got no response. I told them I worked at home so they could come any time Monday. No response. On Monday I wanted to go to an emergency dental appt to have a tooth extracted but getting the shutter done was more urgent. About 3 pm I asked if they were coming and they said no, they had already been to Herndon and left. It was too late for the Dentist. I was not happy and in pain. I posted my very first 1 star review. Then they had the audacity to call me on the phone I use for business which could get me fired, so I said "What do you want"? Well Sam wanted to complain about my 1 star post and frankly it made me angry. I had to speak loudly because Sam was trying to tell me how inappropriate I had been and I told him to never call back. I hung up and put a block on his calls. The best prediction for future events is the past events. So, if a company does not arrive at their promised time and does not respond to your messages, then that means it is a good chance it will occur in the future. Again, avoid, avoid, avoid!!! I would not hire this company to dig the poop out of my toilet. I'm certain they would mess it up and then complain that I did something wrong.

ARTISTIC DESIGN outshines others in the industry. They understand the value of customer service…read moreand are conscious of giving their clients the best! They even provide the capability to watch their artisans at work through a glassed in window to their workshop! Lots of inventory on site to help with ideas and answer questions. It is so refreshing in this day and age to see a business who values customer service. Top notch Company. Thank you!

Wonderful outfit to deal with. Quality, expected, timely results. Appreciated how easy they were…read morewith adjusting the order and schedules. Made sure the customer was satisfied. Highly recommended

The whole team at Outdoor Dreams are incredible. We consider ourselves so fortunate for finding…read morethis company to create our backyard living space. After having talked to several bidders, Outdoor Dreams stood out because they were always there to answer our questions timely before we even signed a contract. We have a challenging back yard for a pool. Throughout the process, Outdoor Dreams took our ideas and made them 10x better and more durable to ensure a space that we can enjoy for decades to come. Now, as the pool has been installed and the dust has settled, the whole team at Outdoor Dreams continue to answer my newbie pool owner questions to ensure I'm 110% satisfied. They truly take pride in their work.

We had read the reviews for Iutdoor Dreams and were excited to work with the team. Unfortunately,…read morethe communications process was a bit funky and incomplete. Scheduling was depersonalized to a certain as everything was set through the OD calendar. On arrival at the house, we were informed of the $1,500 charge for design. Ok, but why not address that at the initial contact. We were told 50% up front, but then billed 100%. Not a big deal, but another small communications disconnect. We then had to wait for a couple of weeks for the design, and it would likely have been longer without my prompting. We settled on a design and materials, and we received the contract. I read contracts, and the document sent was onerous and very one-sided. Worse yet, it contained boilerplate language on topics we had discussed, but the language was not updated to reflect our understanding and agreement. Based on all of the small issues, we decided not to pursue further work with OD as we felt missed about who would be doing the actual work, the materials to be used, timeline, and the kind of condescending attitude we encountered. Your experience may be great. Ours was not. Caveat emptor.

Flash back to the end of 2017 and we returning from an eight day cruise to Aruba and were welcomed…read morehome by a car sized tree branch in our yard. After calling several companies we happened upon The Green Elites Landscaping/ Tree Services. Med Kassim was lovely the entire process! He explained to us what happened to our lovely Oak tree and stayed in constant communication with us throughout the process. We had the freedom to com and go when we needed and never felt out of the loop. We plan on using this company again for our landscaping, gutter cleaning, and aerating lawn needs.

I haven't done business with these people but watchin the way they drive , texting on there phone…read moreswerving in lanes driving 20mph then speeding past you because they finally got off their phone . Then riding your ass while driving. I wouldn't do business with them

Very professional and honest. Assisted us with our roofing questions and helped create a design…read morefor us to put out to bid. They helped with the bidding and selecting of a contractor. The services included installation inspections to make sure we were able to get our warranty. Great, personal service

The guys from Pro Renovation were great! The work was done on time and the quality excellent. They…read morecleaned up really well too. Highly recommend.

We contracted with Pro Renovations to relocate supporting columns under our deck and pour a…read moreconcrete patio and stamp. We were told that the project would take 3 weeks to complete, but it ended up being 3 months. The structural part of the project went well, but the pouring and stamped concrete was a nightmare. We needed a retaining wall built on a slope and they did not know how to build the form properly and so that the cement would not expand the form. They ended up pouring the cement in 3 sections and the wall still ended up bulging and it looks terrible. We were told that the stamped concrete would also line up with the three different pours and it didn't - they only told us what we wanted to hear. Our patio is not what I was led to believe it would look like and I am so disappointed. We expressed our disappointment to the workers, the project manager and the Owner. It felt like that the project was being planned on the fly and that band aids were being put on after each step to fix the previous step. At the end of the project, the Owner, nor the project manager came to inspect the final product (probably because they knew they had not done a good job and they knew we were not happy). I wrote a 3-page letter about our disappointments and sent it by certified mail to the Owner, included our final payment and pictures of the product. It has been a month and a half since I sent my letter and I expected to receive a response from the Owner, but all he did was cash my check, which says a lot about the company! I am posting this review, hoping that if someone is looking to contract with Pro Renovations, that they need to take into consideration our review. I have never posted a yelp review before until now, but felt it was necessary in this instance to help prevent someone else having the same experience as we did.

We did a complete kitchen remodel with Classic Construction. I wanted to make sure we went with…read moresomeone who would manage the project from beginning to end. I really do like how the project turned out and that goes to the sub contractors. Several of them were fantastic and I would highly recommend the sub contractors. Unfortunately, the management of the project was less than. I expected more communication. We were told several times when the manager could not make a meeting or was rushing there to meet for 10min, they were just "so busy with their other projects." Even the owner came at the end to look at a few things and didn't say one word besides hello. Honestly, we are still waiting on them to find a solution to paint on the custom oven hood and I doubt we will ever hear from them. Guess they are just writing off the small payment that's left. We have friends all over Southside and it's a shame that we cannot recommend this company because people ask all the time.

We had Classic Construction remove and rebuild our deck as well as add a screen porch. Juston was…read morefabulous to work with and he answered all of our million and some questions along the way. Their attention to detail was amazing and we are very happy with the results and their crew Brad and Brent. We highly recommend them.

Insurance company assigned them to deal with some water damage from a leak. Should have done some…read moreresearch instead of accepting the assignment. First day they showed up without the right tools and equipment. So they left for 4 hours to go back to the office to get the equipment they needed. Then worked for a couple hours and left for another 90 minutes to get some water. They then tried to plug in 6 fans and 4 dehumidifiers into a single outlet and kept tripping the breaker. Instead of dealing with it they just kept resetting the breaker and then left for the day. I ended up having to use my own extensions cords to distribute the load from their equipment to stop the breakers from popping. Second day they showed up late and then left after about an hour to take care of an another emergency issue with someone else's home. Third day they came back and tried to clean up leave without finishing tearing out the all the damaged drywall. They claimed it was now dry so they didnt need to cut it out anymore. They said they would only remove wet drywall and if its dry then its not in their scope. The supervisor showed up and was all nice until we asked him to finish the job and then he got testy and refused to discuss finishing taking down the water damaged drywall since it still wasn't wet and kept telling us that it was normal for the crew to keep leaving without finishing the job. He kept arguing with us so we had to ask him to leave. The picture clearly shows the spot where all the water was pouring out from that they keep saying isn't wet anymore so they won't pull it down. Aboslute garbage company. Stay far far away from them.

These people and their services are the best, hands down!! Their work and professionalism is…read moreunbeatable. They are prompt and go out of their way to help