Muscle shoals eye center refuses services to disabled veterans. Please don't use eye centers. They…read moredon't respect veterans.

By far the best in town! The doctors and staff are always so professional and nice. I have been…read morecoming here for years and have never been disappointed. I had my yearly exam last week with Dr. Basden. I did have a prescription change and had to update my glasses. A young man named Lee helped me with glasses. He was extremely professional and knew his stuff! I was so impressed! They make me look forward to going to the eye doctor!

I am a 100 percent disabled army veteran and a law enforcement veteran. I spent $600 on new…read moreglasses. They refuse to call and notify when glasses have arrived. They held my glasses for two weeks before I called to find out they had been sitting there for a week. The lenses were not correct. They ordered new lenses and then broke my frames putting in the new lenses. They refuse to expedite the shipping and made me wait 2 weeks for my $600 glasses plus they damaged the lens. When I went into pick up new frames I expressed my dissatisfaction with the service they provide. I was told to leave or the would call the police to have me trespassed all because they don't accept criticism. Please spend your money some place else.

I've had consistently good experiences at Florence Eye Center, so I decided to try the Muscle…read moreShoals location since it's closer to home. Unfortunately, this visit was a disappointment. My appointment was at 8:45 a.m. I checked in on time but wasn't called back until 9:35 a.m. After brief preliminary checks, I sat in the exam room with no updates. At 10:15 a.m., I asked how much longer the wait would be and was told there were still two families ahead of me. A delay of this length without communication or the option to reschedule shows poor scheduling and a lack of respect for patients' time. I won't be returning to the Muscle Shoals location or the Florence location for future visits.

Terrible. I switched from my long time dr to them because of location. Huge mistake!!!! Didn't…read moregive me accurate prescription and refused to refund my $500 glasses. The only reason they got the one star is because I couldn't leave it blank!