1. Tennessee State Bank

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    Kodak, TN

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    Tennessee State Bank

    5.0 (1 review)

    Services - Tennessee State Bank

    Personal banking

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    9 years ago

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    Culpepper CPA

    Culpepper CPA

    (5 reviews)

    As a rebuttal to Todd's comment please see my screenshot from my personal taxes proving things were…read morefiled late and I indeed paid a penalty. As for the error, in the taxes, I have provided screenshots of emails between myself and Mary. Moral of the story do not use these CPAs, as proof by Todd's lying below and unwillingness to make things right when customers have been wronged. I used Culpepper for three years and will not be returning. The first year was excellent, but my experience declined sharply after that. In the second year, communication with Mary became difficult, she was hard to reach and frequently offered excuses for delays. Our taxes are somewhat complex, and I expect extensions, which was the case for both 2023 and 2024. In 2023, despite poor communication, we finalized our taxes shortly after the deadline, so I let it go. 2024, however, was unacceptable. Mary prepared both our business and personal taxes. While working on our personal return, almost a month later, she discovered an error in the business return and attempted to blame me, claiming I hadn't communicated a change. That change was clearly included in the information sheet we provide every year. She eventually corrected the mistake at no charge, but only after deflecting responsibility. Meanwhile, weeks went by between responses, filled with the same excuses as the prior year. She didn't file our taxes until July, over three months past the deadline. I paid the bill but raised no further complaint at the time. Later, my husband called to give them an opportunity to make things right after they charged us an exorbitant fee for both returns, plus penalties from the late filing. Instead of addressing our concerns, they refused to let us speak with anyone other than Mary. She repeatedly placed blame on me and insisted she had done her due diligence, despite the fact that I had documented the gaps in communication with a clear timeline. Nothing was resolved. Because of this, I will no longer use Culpepper and strongly caution others against doing so.

    I hate leaving non-stellar reviews, but I was disappointed with my overall experience. I called in…read morea state of panic knowing that we would not get our taxes done by April 15 (we moved from out of state and it was a complicated return). We had our appointment at the end of April and our return was not complete until early June. I found an error that reduced our tax liability by $7,000. I was told that we would be getting a letter from the IRS regarding the late filing and that I should send that to the CPA and she would request an abatement of the penalty since we had never filed or paid late before. I assumed that was part of the process that we had paid for, but then I got an additional bill for almost $200. If I had known that there would be an extra charge, I would've just called the IRS myself.

    Sally Bucciero - Benchmark Home Loans

    Sally Bucciero - Benchmark Home Loans

    (2 reviews)

    Rating: -1 out of 5 stars…read more I am compelled to issue this unvarnished warning so that Veterans--and anyone considering their services--are fully aware of the predatory nature of Benchmark Realty. Avoid them at all costs. This is not a mere inconvenience; it is a calculated betrayal of trust. This company embodies everything corrupt and despicable about so-called "Christian" businesses, particularly those masquerading under a false gospel in the South. They weaponize religion as a sales tactic--cowardly wolves dressed in sheep's clothing--preying on the vulnerable for personal gain. Let me be crystal clear: their pious façade is nothing more than a sham to con and exploit. During one of the most difficult chapters of my life--amidst the chaos of COVID--Benchmark Realty stole tens of thousands of dollars from me on not one, but two homes. They feigned concern, even praying alongside me, while systematically robbing me blind behind my back. Their greed and duplicity are unforgivable. To Veterans, here is a critical fact they will never disclose fully: You do NOT have to make a down payment with your VA loan. Closing costs exist but are tightly regulated by the VA, with sellers often covering most expenses through concessions capped at 4% of the loan. I personally paid over $40,000 in fees that should never have come out of my pocket--money that fattened the pockets of these corrupt "Christians," gorging themselves while preying on those they claim to serve. A word to the wise: If a company flaunts only high reviews and those reviews are suspiciously few, that's a red flag--they likely manipulate or control their feedback to hide the rot beneath. Benchmark Realty is a cesspool of corruption, deception, and outright theft. Their branch managers and agents operate with impunity, and their business practices should be condemned without hesitation. Do your research. Protect your hard-earned money and your peace of mind. Stay far away from this reprehensible operation. This is not a request; it is a command: let the truth be known and may no one else fall victim to their calculated treachery.

    Sally Bucciero and her team are the pinnacle of professionalism. They are patient and informative…read morewith your questions willing to teach you as you progress through the loan procedures. EVERY phone call, text, or email was either answered immediately or in a very timely manner. This is not the first time my wife and I have chosen to do business with Sally Bucciero. I can tell you though that each time has always been a pleasure. This is the easiest 5 -star review to submit. Really, they need 10 stars for their ability to make the loan process such a pleasant experience. Some people highly recommend, but we ONLY recommend Sally Bucciero for your home loan/ refinance needs!!

    Tennessee State Bank - banks - Updated July 2026

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