This place is no longer called Tennessee Valley Bone and Joint but Vitrutian as it was bought out by Hamiliton Medical Center after they bought the local hospital from Tennova. Don't get me wrong Dr. Radford is an awesome Doctor but since being purchase their front desk gives incompetence new meaning. Had a procedure scheduled at 1030 got there at 1010 and waited an hour. My wife went to the front desk three times to find out what the problem was but was never given an explanation nor would the three girls sitting and talking go to the back and find out the problem. Guess I'll give Sports Center for Medicine a try. Hate to not see Dr. Radford and his staff but this is totally unacceptable. People have jobs just like the three swaquking women and we need our jobs. A little help from those three would have been nice. read more

I had an awful experience with Dr Hutcheson and his head nurse Sherry. They refused to listen to me when I complained about a lot of pain weeks after surgery. Dr Hutcheson made promises to me he did not keep and ultimately ended up causing me extra months of pain and many thousands of dollars that I had to pay due to their mistakes. read more

I recently had a collar bone surgery and the pain pills I received from Bradford the Doc were not working at all. I called to ask for help and they said take ibuprofen like that's gonna stop the pain. Well my nerve block wore off and the pills still weren't working and got told to double the pills. Guessssss whatttt???? My pain level was only increasing. I called they said no to helping me. My father went in person seeing as I was unable to fucking think because I was pain pillless and this motherfucker said that I "should be able yo handle the pain" I promise, you will want to change location and doctors. I just wanted some help with pain and got spat in face instead. Shameful (forgive my English I'm currently In a lot of pain ..still) read more

My primary doctor referred me here after x-rays showed a spinal fracture. If I had known they were going to bill me for surgery on my initial visit, I would have asked for anyone else. My initial visit, I went in, filled out paperwork, and then waited and waited and waited some more. After 2 hours of waiting, I finally got to see the doctor who looked over the x-rays I had done for my primary doctor. He told me to be careful not to lift, bend, etc. and come back in 2 weeks for another x-ray so we could determine if I'm getting better or worse. That was all he did. When I got the statement of benefits from my insurance, I found that he charged for spinal surgery and now I owe them $856. We called them about it and was told it was considered a surgery because it was a spinal fracture and refused to do anything to change it. This is why our insurance costs are out of control. Unfortunately I was just there again this past week for a followup, so I'm curious to see if he did another surgery then, too. This should be illegal. read more

Hurt my knee and it took 2 weeks to see the doctor?? and now, 4 days after my appointment I still have no referral for an MRI. It's literally across the street from the doctors. I have a torn meniscus and I can't walk or climb the stairs in my house. I'm sure it's getting worse from walking on it. Also took the pharmacy almost 2 weeks to get any pain meds. I'm not amused. I should have had the MRI the same day. I'm so tired of the lack of continuity of care. read more

Addition to my July review. As I stated after waiting hours I never saw a nurse or a doctor I demanded my money back which they said they would do immediately one month later they credited my charge account for the co-pay and then charged it again. They also committed Medicare fraud because they claimed that I saw a doctor when I saw no one other than the other people suffering in the waiting room while waiting with no answers. I spoke with the practice manager and she needs To go back to school. I was extremely polite and let her know about the charges and the Medicare. She asked me what I would like as a resolution and as I was beginning to tell her she freaked out and started screaming at me telling me I'm no longer allowed in the practice which I've already told them they could drop dead. And that I would be receiving a letter which is hysterical because again I had no plans whatsoever of ever walking foot in that door again. Then she hung up on me before I could even respond. As a practice manager that is absolutely pathetic! My husband and I ran a practice with 38 employees and six doctors. A practice managers job is not to be an irate bitch but to actually listen to the complaint and handle it professionally which this office is the furthest from professional you will ever find. So if you want an office where you were sit around on your ass for hours in pain with no update and if you'd like an office that will commit insurance fraud and steal from you then this is a place for you!! read more

This review is solely concerning my experience with Ricky Hutcheson. He was awarded one award on vital.com, wait until you read why he received the award. The award is for "On-Time Doctor Award (2018) Vitals On-Time + Promptness Award recognizes doctors with consistent high ratings for timeliness of appointments. The honor is granted based on a physician's overall and promptness scores." He was not awarded for medical ability, he is awarded for hiring a staff who keeps him on time. Apparently, it is easy to be on time when he spends 2 minutes in the exam room with each patient. I am in pain so I was x-rayed in his office showing my degenerative disk disease has destroyed my back and is now continuing to wear down my hips as my weight shifts. My medical record shows my kidneys are not functioning correctly so I am not allowed to use ibuprofen. The genius Hutcheson says I should just take some Motrin and return to work. Hutcheson's ability to share his ignorance is astonishing, additionally; he is able to do it in a timely fashion. read more

Doctor Hutcheson didn't take long to find out exactly where the problem with my neck was located. We discussed my options and tried the least invasive treatment first. I understood my problem had progressed pretty far and I might not have the desired results, unfortunately it didn't work out as we hoped and he then explained my last option and what I could expect going forward, After the surgery was completed I knew that evening I was better. I did have to spend some time taking it easy and concentrate on my personal recovery plan. Here it is three months later and I feel great Thankyou Doctor Hutcheson I truly feel fortunate to have found you. Thomas Dagostino read more

There great here I recently broke my foot so I've been coming here a lot for X-Rays there're really nice here I see Dr.Ricky Hutcherson he is a really nice doctor and I recommend him if you come here they have two Tvs three private waiting rooms one with play toys for toddlers read more

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This is Dr. Rick Hutchingson's office and he is good. He is sort of gruff and pretty practical...no nonsense comes to mind. But he knows his stuff and does it the right way. I had a knee replacement and did rehab alongside others who had different surgeons. From what I could tell (and I know everyone is different) Hutchingson's patient's did better as far as getting range of motion back, etc. Less pain too. He was good to give me work releases as well and that really saved me at my place of employment...they were trying to get me to come back before he cleared me and were threatening firing me. He wrote a letter and took care of things!!!!! GREAT office staff as well. I liked the offices being open different days in different towns, Cleveland, Etowah, or Athens. I preferred the Etowah location as it was slightly less hectic, but he does have MANY patients. His best office staff is named Frances....she is the best and funny as heck....just what you need when you are gimping around like I was. Thanks Dr. Hutchingson!!!!! read more