Constant Surprise Bills Overshadow Great Medical Care…read more Dr. Geddes is an exceptionally gifted surgeon. He performed a hybrid spine surgery for me in August after extensive research, second opinions, and many discussions. His skill, professionalism, and bedside manner are truly outstanding -- and my surgical outcome has been tremendous. I can't praise him and the surgery center enough. It was shocking how good it was! Unfortunately, that outstanding medical experience is completely overshadowed by the Center's billing practices. There are multiple separate entities involved -- the surgeon, anesthesiologist, and facility -- each billing independently. Because Blue Cross Blue Shield would only cover the fusion portion and not a hybrid procedure, I personally paid ~$21,000 upfront of my own money. Despite that, I continue to receive additional, unexplained bills that don't match any of their original estimates. And my insurance company (Blue Cross Blue Shield) can't explain this practice's billing either. Repeated requests for an itemized billing statement have gone unanswered, even though Tennessee law requires licensed hospitals and surgical centers to provide one within 30 days. When I escalated the issue, I was belittled by a billing employee, who said something to the effect that it was a "privilege" to be operated on there (because my situation was insurance + cash which they apparently don't typically deal with) -- an appalling comment considering I paid out-of-pocket for half the procedure. NONE OF THEIR BILLS MATCH ANY OF THIER ESTIMATES so nothing ties out. Its a mystery where these charges are originating. And when you and ask for a format that shows it all - the answer is, "no". I was assured multiple times that I would not receive further bills. Yet, weeks later, I continue to get new invoices (today's surprise is $1,345.29 and is the 3rd, different amount mystery bill). The lack of transparency and accountability is unacceptable. It's clear their billing systems are disjointed and antiquated, spread across multiple legal entities that do not coordinate or communicate effectively. It's truly unfortunate, because the surgeons, staff, and facilities are top-notch. If their billing process were as excellent and transparent as their medical care, this would easily be a five-star review. But as it stands, the constant surprise bills, missing documentation, and dismissive attitude make this a one-star experience. They are forcing me now to have to spend more time and more money escalating this. Patients deserve both world-class care and honest, transparent billing.

I met my surgeon Dr Todd Grebner and got my knee replacement surgery sch7eduled right away!!!read more

This place is no longer called Tennessee Valley Bone and Joint but Vitrutian as it was bought out…read moreby Hamiliton Medical Center after they bought the local hospital from Tennova. Don't get me wrong Dr. Radford is an awesome Doctor but since being purchase their front desk gives incompetence new meaning. Had a procedure scheduled at 1030 got there at 1010 and waited an hour. My wife went to the front desk three times to find out what the problem was but was never given an explanation nor would the three girls sitting and talking go to the back and find out the problem. Guess I'll give Sports Center for Medicine a try. Hate to not see Dr. Radford and his staff but this is totally unacceptable. People have jobs just like the three swaquking women and we need our jobs. A little help from those three would have been nice.

I had an awful experience with Dr Hutcheson and his head nurse Sherry. They refused to listen to me…read morewhen I complained about a lot of pain weeks after surgery. Dr Hutcheson made promises to me he did not keep and ultimately ended up causing me extra months of pain and many thousands of dollars that I had to pay due to their mistakes.

This is a very organized group here. Some days can be very packed, busy with the lobby full. But…read morethey do a good job getting everyone in a reasonable time. They have the ability to do simple X-Rays and ultrasounds in the office, which helps with time. Dr does s great job explaining everything as he walks through your issues with you. They also have plenty of shoe and insert options to share with you. Overall a good experience so far.

10/23/25 will not recommend this office for anything they are a scam went for shoulder pain he…read morerecommended 3 cortisone shots over 3 mo. period first 2 received paid my copay +what my insurance did not cover second visit same third visit changed on the amount I since my last visit well my last visit lasted all but 2 minutes with no shot involved so how do i owe more they are imo decieving i walked out and said i dont need your services thanks even though I received the same as the first issued about the difference she tried to break it down said my insurance didn't cover the knee brace I went there for a shot in the arm for shoulder pain the 2 young ladies said they were sorry a mistake was made that I would receive a credit on my next visit today I went they tried to tell me I owed more

From the owner: Healthy + Active = Our Goal…read more Voytik Center in Cleveland, TN, offers expert orthopedic care for tendons, joints, ligaments, bones, and muscles. Our skilled healthcare professionals use the latest technology and treatments to provide effective care for sports injuries and orthopedic conditions. Whether you're recovering from a sports injury or need specialized orthopedic treatment, we are committed to delivering high-quality, patient-centered care. Visit Voytik Center for comprehensive solutions to restore your mobility and well-being.

We had appointments last Monday at this office (Cleveland), we usually go to the Chattanooga office…read morebut due to the bad weather our appointments were cancelled. Everyone was so nice and helpful. I had been in the hospital a couple of weeks ago and get short of breath if I have to walk not far at all. I would like to thanks the nurse and Jeanie for their understanding and help to have me breath correctly when I am having difficulty and can't catch my breath. We didn't see Dr. Blake on this trip, but he has always been excellent when I've seen him and he has always been concerned when he does any procedure on me. Dr. Blake always explains what he will be doing and is always willing to answer any questions I or my family my have. Just wanted to say thank you to all in the Cleveland office!

First off I wish I could give two separate reviews; one for the staff and another for the head…read moredoctor. The staff is amazing. So much better than other pain management places I've been a patient. They are prompt at insurance paperwork, prior approvals, phone calls and are polite in demeanor and care. That said, Dr. Blake is the complete opposite. I do not know why he is a pain care Doctor. As far as I can tell he hates us as pain patients. He does not care how much pain we are in or how that pain affects our daily lives. He will not budge on how much he prescribes even though the law and insurance says all you have to do is fill out a form stating why said patient needs said medication...he will not do it no matter what that's it. Also, my script was prewritten by e-script to be filled on a Sunday at a Walgreens in Germantown on Brainerd Rd. It was flooded due to heavy rains and closed. if you know anything about controlled substances, you can't transfer the scripts and you can't fill them early. You have to fill that day. We called the on-call doc to have them transfer the script to another Walgreens that was open to have it filled and it was Dr. Blake. Well, he said NO. He doesn't work on the weekends and told us to call back when the office was open on Monday. My husband told him "why would you write a script for a Sunday if you have no intention of helping us getting that script filled in case of emergency? My wife is out of medication and the pharmacy is flooded?" Dr. Blake responded that he told his staff not to write scripts for the weekend so it's on them not him and hung up. Dr. Blake has no compassion for pain patients. He doesn't care about the plight that we are in and he know that he is the one with the power and we are helpless. The laws are written to keep us in pain and helpless and to keep men like Dr. Blake hungry for money and power. I pray you find a better more compassionate place for help.

This one will be short, but this is Chapter 1: "Food"…read more I have been here one year and a few months. I have high doubts that there has been one meal that had anything, that did not come in a can or frozen package. Hospital food in a "home"? CNA's do kitchen duties.!? Set the tables, clear them, clean, do dishes....who is taking care of the veteran? 108 Vet/spouses, 2 Cna norm per ''house''...........well not really. 120# vs 250#, so for safety, 2=1. Chapter 2, proceeding!