just came back from a scheduled appointment time. Did not even get to see the doctor. The…read morereceptionist said there was something not working with my husband's medicare card. Told me to go home and call Medicare and she could reschedule him. I told her that there shouldn't be anything wrong with it because we use it at hi other doctors. They seemed busy so she couldn't be bothered. I came home and called and there is absolutely nothing wrong with it. I will find another doctor to go to where people care about their patients. She could have made that same 5 minute phone that I did so he could have been seen. Shame on them!

Constant Surprise Bills Overshadow Great Medical Care…read more Dr. Geddes is an exceptionally gifted surgeon. He performed a hybrid spine surgery for me in August after extensive research, second opinions, and many discussions. His skill, professionalism, and bedside manner are truly outstanding -- and my surgical outcome has been tremendous. I can't praise him and the surgery center enough. It was shocking how good it was! Unfortunately, that outstanding medical experience is completely overshadowed by the Center's billing practices. There are multiple separate entities involved -- the surgeon, anesthesiologist, and facility -- each billing independently. Because Blue Cross Blue Shield would only cover the fusion portion and not a hybrid procedure, I personally paid ~$21,000 upfront of my own money. Despite that, I continue to receive additional, unexplained bills that don't match any of their original estimates. And my insurance company (Blue Cross Blue Shield) can't explain this practice's billing either. Repeated requests for an itemized billing statement have gone unanswered, even though Tennessee law requires licensed hospitals and surgical centers to provide one within 30 days. When I escalated the issue, I was belittled by a billing employee, who said something to the effect that it was a "privilege" to be operated on there (because my situation was insurance + cash which they apparently don't typically deal with) -- an appalling comment considering I paid out-of-pocket for half the procedure. NONE OF THEIR BILLS MATCH ANY OF THIER ESTIMATES so nothing ties out. Its a mystery where these charges are originating. And when you and ask for a format that shows it all - the answer is, "no". I was assured multiple times that I would not receive further bills. Yet, weeks later, I continue to get new invoices (today's surprise is $1,345.29 and is the 3rd, different amount mystery bill). The lack of transparency and accountability is unacceptable. It's clear their billing systems are disjointed and antiquated, spread across multiple legal entities that do not coordinate or communicate effectively. It's truly unfortunate, because the surgeons, staff, and facilities are top-notch. If their billing process were as excellent and transparent as their medical care, this would easily be a five-star review. But as it stands, the constant surprise bills, missing documentation, and dismissive attitude make this a one-star experience. They are forcing me now to have to spend more time and more money escalating this. Patients deserve both world-class care and honest, transparent billing.

I'm here in Tennessee again and I needed to be seen. This time I called my insurance to see where I…read morecould go. Thank God AFC was on the list. Walked in the lady at counter was very friendly and asked what I needed to be seen for. She asked if I'd been there before, yes I have last year. So they already had all my information. Nurse called me in to a room waited to be seen. After exam was told if worse in morning to call and they'd add another prescription then I was on my way with the first prescription. I truly like the staff here. I would still recommend anyone to go here.

The angry screaming woman called the police on me and told them I was trespassing. LOL…read more The truth is the angry screaming woman refused service because she didn't like the fact I wouldn't get on the table; I needed to sit in the chair as I was not feeling well due to a suspected ear infection. These people are angry that you're even there, and it's evident as soon as you walk in the front door. They provide masks and insist you wear them the entire time there. I was having trouble wearing a mask that long with the ear issue. Joe Biden says Covid is over. They must be addicted to those masks.

Went today for cough, everyone was kind from walking in the door to leaving. Listened to my current…read moresituation and responded. Did not wait long came early for web check in and was in before my on line appointment.

I had my first appointment with Dr. B today. Her office nurse was lovely. When Dr. B came in she…read moregave me a neuro exam then she went over my EEG results, taken at the hospital, and explained it all to me. She was so thorough and very, very nice. She explained why she wanted me on medication and explained what the EEG was saying. I was very nervous with the abnormal EEG and Dr B explained it all. She made me feel at ease. I am a retired nurse and would definitely let you know that she is worth the visit and would advise you to see her, you will be happy.

My brother went to numerous Neurologist for seizure type episodes and received no help. Thank…read moregoodness we found Dr. B.! Upon receipt of test results, she put him on medication that helped right away. I highly recommend Dr. B

In town on vacation when I busted my chin open rafting. Went to Chi Memorial and they had me…read morestitched up and out the door in no time! From the initial call to the nurse and nurse practitioner, everyone was extremely nice, efficient, and did a great job taking care of me at a very reasonable price! Don't ever plan on going back, but wouldn't hesitate to highly recommend them!

Stopped by at 7:50pm after my daughter was injured in a basketball game. The lady working up front…read morehad already put her coat on to leave. She said we aren't seeing patients tonight because we have a burn victim that's gonna take a while. You should just go to the hospital. What? So you turn patients away while you're open and recommend they go to your competition? Well, ok. This place totally whiffed tonight!

I personally see the Bujaks for the last 7 years and they have been at this office for a year or…read moretoo and it's very organized. Amazing customer service from the front office. Clean and organized.

We moved to this area a few years ago, but had been driving back to our old community to see our…read moredoctors. This year, we decided to make the change and I'm so glad I chose Galen Mountain View and Dr. McCallie. From the moment I walked in it was so nice! The office was clean and orderly. The front desk staff were kind. I used the online systems and had my pre-registration complete and the appointment paid for ahead of time... so easy! Then, the medical staff and Dr. McCallie listened to every concern and used their judgement to help me find solutions. In a world where we can "diagnose" ourselves, we need to be mindful that we do not know best. I'm so glad I trusted Dr. McCallie. She found the source of an issue and I had no idea it was even there.

I went here to get my meds back on track from having been off of them for a couple of years. The…read moredoctor i saw got me refilled for my normal meds mand got me some rx's for some other issues I have. My only small dislike is that its walk in only but that also means you can see a doc when its convenient for you

Was looking for a new primary care and this place did not disappoint. Front office staff friendly…read moreand efficient. The wait time was minimal and the nurse was kind and very attentive. I saw Emily, NP, and she was knowledgeable, kind and at no time did she appear rushed. I had a lot of questions as well as medications that needed to be refilled. She answered all of my questions and explained everything in detail. Probably spent an hour with me which is unheard of in today's treatment of patients. Also, I was impressed with how clean the office, bathroom and exam room was. I would highly recommend this clinic to anyone looking for excellent treatment and great office hours.

Finding a chiro while traveling can be a real challenge! Initially, the receptionist turned me down…read morebut I was pleasantly surprised when she called me back to fit me in for a reasonable walk-in price. The office was clean and fashionably appointed with modern touches. There is a large selection of homeopathic supplements and a Keurig machine for the patients, but I did not see any analgesic creams. While there are a lot of (eye roll) religious accents in the decor, I did not feel as though their beliefs were being pushed down my agnostic throat. The doc himself is a likable sort with an abundance of energy, a positive attitude, and a wall of accolades. Although extremely opinionated about Big Pharm and cynical of some other colleagues, he makes some valid points and I believe that he does truly care about defending the integrity of wellness through chiropractic care. I was told that he recently changed the name of his practice to reflect that core value. My neck gets stuck in the compacted mode and I was also suffering from a severe case of torticollis. In the south they call this "Slept on my neck the wrong way." Dr Brett got in there and "turned my lights on" when he manipulated my head and neck and I felt INSTANT relief. My headache started to subside and I could literally feel the circulation to my brain start again. He worked his mojo on most of my complaints for a good 10 minutes. Ahhhhhhhh. After three days of swallowing Advil like candy, this was the best I could have hoped for. By the next day my headache was completely gone and I started to get back some range of motion in my neck again. I may not want to drink all of the Kool-Aid that Dr Brett is selling, but I will take a little from anyone that can make me feel this good, thank you very much.

Dr Spradlin has been our primary medical provider for over 3 years. If you can set aside your pride…read moreand recognize that you don't know what you just don't know you will learn life changing things. If you can follow Doc's program and put the work in you WILL see results. You cannot bring a traditional medical mindset into this practice. You won't fit and you won't like what you get. However, if you're fed up with the medical system and you're serious about pursuing your healing you'll love this place! Doc S truly loves people but he doesn't desire to waste his time, energy, or resources on patients who will be difficult or non-compliant. It is not your right to be a patient at DDNH. It is a privilege! If you are ready for serious coaching and get well boot camp then welcome to the family. If you want to be coddled then go elsewhere. As for my personal experience I came to DDNH after seeking help from specialists for years for chronic migraine and a painful unyielding autoimmune disease. The migraines went from 24/7 to 2 in week one of treatment and zero in week two. The autoimmune symptoms went from 9 on a scale of 1-10 to less than 1. I expect to be fully healed soon whereas medical specialists previously told me the disease was progressive and without a cure. My entire family has benefited from this practice. My eldest daughter was cured of chronic fatigue and brain fog. My eldest son was healed of recurring back problems. My youngest son was cured of GERD. My youngest daughter's allergies disappeared. My husband's life-long neck problems are significantly better, he is sleeping better and has energy. Our Great Pyrenees was healed of a torn CCL (avoiding a $5000 surgery). My family is off all prescription drugs and we rarely get sick anymore because of our robust immune systems. When we do we bring all medical concerns small or acute to Doc S - there doesn't seem to be anything he can't handle from jobsite injuries, torn tendons, food poisoning, and covid to sick pets. In closing, Dr Spradlin is a serious medical professional and a legitimate healer! His office manager wife is a delight as is his staff. So if I were you, I wouldn't listen to the negative reviews that would attempt to derail your miracle. Put your big boy pants on and go get your healing!!!