Leslie in scheduling called my doctors office and told them I said something I didn't say and…read moredestroyed a 30+ year relationship with my doctor and his staff! I had to cancel my test because I had no faith or trust in this facility or their staff! I felt confident they would violate HIPAA laws and that they had zero respect for their patients. I filed a complaint with Leslie's supervisor and she said it was just a big misunderstanding and that Leslie was just attempting to get my doctor's office to expedite the request. I said if you told me I was incompetent you would be last in line and certainly not first! She said did you say that?! I said NO! I love my doctor I would never speak badly about him or his staff! She said well I'm sure it was just Leslie trying to help you. The supervisor did nothing!!!!! I reached out to the director and he never returned "any" of my calls! Don't use this facility!!!

Came in here for an updated xray of my ankle. The staff was very friendly- very fast service, nice…read moreand clean facility. Also, Didn't have to wait too long to get back and get my xray done. Not busy at all. Quiet place- Would definetly recommend-

I had a great experience getting a MRI with these folks in Knoxville Hall of Fame Dr. Caleb was the…read moreReceptionist, Ashley and Sara done my test. They took care of me. Verynice and pleasant atmosphere! Thank you!

I walked and was instantly greeted by two competent men who checked me in. Check in was seamless. I…read moredid have a longer wait, due to extenuating circumstances outside of their control. One of the guys moved me to a more private waiting area, where I was shortly met by my ultrasound tech. She was warm, genuine, and listened to my axieties. She made my experience as painless and comforting as possible. If I ever have to do further testing, I will definitely request University Diagnostics, and more specifically Brandy the ultrasound tech, who was fantastic. Thank you Brandy for doing such a great job!

Excellent care , good doctors, clean modern care center. Quickly saw Drs. Wood recommend anyone who…read moreis in the situation where they need an urgent care center that can take trust.

Cherilyn was amazing with registration…read more Gracie with x-ray was extremely awesome. If my husband hadn't known, he would have thought she was a nurse. She explained everything so well and was extremely kind. The spinal tap procedure had a small complication. The first site was too painful due to his nerve being too exposed; so Brody, the nurse practitioner, had a move to a second site. So grateful that everything was done extremely professionally; and my husband and I would definitely recommend this team again.

Received call last week confirming to come in for PET scan which was scheduled last year. Confirmed…read morefor this morning at 8:45am, I took off time from work and was on my way when my doctors office called saying they called and had we're not set up to do the scan and had not ordered tracer. Total waste of my personal time off. Keep in mind they called me to schedule but called my doctor to cancel...not professional.

Great care and great staff! I had a PET scan done. From receptionist to techs everything was…read moreperfect. Highly recommend!

They will get you in at a reasonable time. Almost everybody is kind except for one or two people. I…read morewill definitely return.

Had a wrist MRI preformed at Abercrombie April 26th. Took the disc to my specialist at TOC, who…read morefound a TFCC tear on that MRI. According to the report from Abercrombie, there was no tear. Surgery was denied due to that report. Had a second MRI Friday preformed in house at TOC. What did they find? A full thickness TFCC tear. Not sure how y'all missed that one. On the plus side, at least I didn't have to pay for it. Thanks Workers Comp.

I have gone here twice now for CT imaging. The first time they stuck me 6 times to get the IV in…read morefor contrast. I left looking like a drug user. They were unsuccessful in inserting the IV. I left with many needle marks on me as well as bruises. Their response was to reschedule and do it all over again. My cancer Dr suggested this time to come to their office to have the IV put in and then drive to the hospital. Since I had chemotherapy in the past and lymph node removal on the right side, an IV is not an option in my RT arm. I received chemo in the left arm which leaves me very limited to where needles can go due to scar tissue in the elbow bend area of the Left Arm. My cancer dr's nurse inserted it in the forearm of my Left Arm due to these reasons. PW imaging room, the lady supposedly flushed my IV before hooking me up to the machine that pumps the contrast. She then had me lay on the table while the CT gave me a couple of commands. She then stated she was about to use the machine to put saline in me. Suddenly it felt like an immense burst of pressure was being pushed through my IV. It blew the IV out of my vein and immediately swelled up my arm. I was in extreme pain and my arm was burning. I asked if it was normal and she said no that my IV blew. I made a brief statement that the machine pressure was too much. I was once again told I would just have to reschedule to have it done all over again. I left with no CT scan. Another important fact is that I have no idea if the saline flush was a fresh syringe or not. I have no idea if it was even saline. The lady did not open any fresh medical syringes in front of me or alcohol swab. I have no idea if it was a clean syringe. Looking back she didn't clean the opening area of the IV with alcohol before she supposedly flushed the IV.

Recently, a dear friend was having so much difficulty with her blood sugar that she totaled her car…read morein Knoxville. I was able to go with her to her appointments at the Morristown office on Merchants Green and was thrilled with the personal care and attention she received. I had been in healthcare, and gone to many office visits with family and friends, but had never experienced such genuine concern and detailed instructions as were given by Brittany and Catherine Montoto!. They are the BEST at what they do. Due to such experience and care, my friend can go to bed at night knowing her sugars are being monitored and managed by a fine group of people. She also got superb instructions on her insulin pump from Jacob. I highly recommend this group for your care! Thanks to all of you from the bottom of my heart Also, I'm including the office staff! Amazing ladies! 5 stars!!

The ease of getting in and out, not having a long wait time, very convenient.read more

They put on a nice front but the quality of care is terrible. I I've had to pay out of pocket for…read moreand an MRI. Also an ER visit they told me to go to. The Nurse on my team was rude and vindictive.

Where to start?!!!! In general the front line staff and most of the nurses are incredibly rude. I'm…read moreon my 4th Dr and have yet to meet one that can do anything more than take your blood pressure. I actually had to walk one through the steps of treating a sprained and possibly broken ankle because he was clueless. He actually was asking step by step because he didn't know what to do. This is the caliber of Dr they hire. I recommend any patients of Dr Bidya watch your records closely. From my own experience and from talking with others, he has a history of falsifying records and interfering with care from other Drs, especially choice Drs. He isn't my Dr anymore and he still interferes with my neurologist, blocking her from getting test results and changing prescriptions and the clinic refuses to do anything. I've been fighting them for 5 years to see an ortho specialist for my knees (service connected) and they have refused because I complained about Dr abuse I witnessed. Now I'm in an endless loop where they get ordered by Congressman Duncan's office to give me the referral, then it gets lost and they have to get ordered to do it again. I could write a book on all of the abuses I've witnessed and been subject to due to my trying to expose it. In short, the people who run this clinic should be prosecuted.

Staff are so kind and answer all questions i had. This is our first pregnancy and we admire how…read moreprofessional they are.

A great experience! We got the blood test early gender reveal that came with a 4D ultrasound. It…read morewas a great value and we are very happy with our purchase. A small office in a medical building in Bearden, it's very family friendly with plenty of plush seating and toys for kids. They only see one customer at a time so it's very personable. The projector room feels like a movie theater! You get to see live feed in 4D of your baby moving around. It's truly amazing. We will definitely use their services again in the future if we decide to have another baby.